Expert Competencies Flashcards
Collaborates
Pro, Expert
Models collaboration across the organization.
Facilitates an open dialogue with a wide variety of contributors and stakeholders.
Balances own interests with others.
Promotes high visibility of shared contributions to goals.
Communicates Effectively
Lead, Pro, Expert
Delivers messages in a clear, compelling, and concise manner.
Actively listens and checks for understanding.
Articulates messages in a way that is broadly understandable.
Adjusts communication content and style to meet the needs of diverse stakeholders.
Models and encourages the expression of diverse ideas and opinions.
Decision Quality
Lead, Pro, Expert
Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty.
Actively seeks input from pertinent sources to make timely and well-informed decisions.
Skillfully separates opinions from facts.
Is respected by others for displaying superior judgment.
Drives Results
Pro, Expert
Sets aggressive goals and has high standards.
Is consistently one of the top performers.
Pursues everything with energy, drive, and the need to finish.
Persists in the face of challenges and setbacks.
Always keeps the end in sight; puts in extra effort to meet deadlines.
Functional Expertise
Expert
TBD
Manages Complexity
Expert
Readily distinguishes between what’s relevant and what’s unimportant to make sense of complex situations.
Looks beyond the obvious and doesn’t stop at the first answers.
Analyzes multiple and diverse sources of information to define problems accurately before moving to solutions.
Tech Savvy
Expert
Continually scans the environment for technology breakthroughs.
Experiments with a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomes.
Encourages others to learn and adopt new technologies.
