Printer Assignments & Copies Flashcards

1
Q

Which of the following is true of Print Key Assignments? CHECK ALL THAT APPLY

A

1) Used only on I/O terminals (dumb terminals)
2) Have to have own server – non-ASP customers
3) Allows you to screen print from I/O
4) Does not affect regular system printing

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2
Q

TRUE or FALSE: According to Best Practices, every Display Device Name (workstation) set up for a dealership should have a printer assignment created.

A

TRUE

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3
Q

TRUE or FALSE: If there are multiple F&I managers at the dealership, you will need to set up Printer Assignments for each of the F&I Workstations/Display Device Names, and change the Business Office F&I Lease Documents prompt to their F&I printer.

A

TRUE

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4
Q

Using the screenshot below, how many copies will print when a Service Writer uses function 52 Cust & Tech Hard Card on a Repair Order that has Customer Pay, Warranty, and Internal Line Payment Methods during the initial write up?

A

2

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5
Q

In the Web Client, what is the Workstation ID called?

A

Display Device Name

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6
Q

Using the screenshot below, how many copies will print when a repair order that has Customer Pay, Warranty, Service Contract, and an Internal line payment method for a dealership not using delayed close is closed by the Cashier for a non A/R customer?

A

9

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7
Q

Using the screenshot below, how many accounting copies will print when a repair order has payment applied and is closed in the DMS that is for a customer owned vehicle with only customer pay on the repair order?

A

1

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8
Q

Using the image below, which printer will this document print to?

A

Whichever Printer ID is assigned in the *ZT9 Printer Assignments, for the Business Office/Reports line

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9
Q

Best Practices states that… CHECK ALL THAT APPLY

A

1) Each workstation gets it’s own printer assignment

2) Everything prints to closest printer except for paper/printer specific documents (checks, forms, audits copies)

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10
Q

How can you check to see which Workstation ID’s (Display Device Name) are already in use?

A

Use system tools/work with device status

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11
Q

Using the screen shot below, assume the Dealership has dedicated cashier for parts, when is the Pre-Invoice printed in parts?

A

When the Counterperson takes option 90 Cashier Invoice

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12
Q

The Dealertrack DMS ties Printer Assignments to what?

A

Display Device/ Workstations

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13
Q

What is the location field on the Printer Assignments set up screen used for?

A

Determines which company information will be used for the Forms printing, if a dealership is using multiple locations.

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14
Q

The Display Device Name should be __ characters, because this is the maximum number of characters the Work Station ID will read in the Printer Assignments setup.

A

9

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