Opentrack Flashcards
TRUE or FALSE: As part of the certification, the OpenTrack project manager will grant the vendor a User Name and Password to use to access DMS files. This information must be recorded in the Customer Support Menu 1 / Extract Vendors.
TRUE
Assuming all setups have been performed, how does the dealership use OpenTrack?
No dealership intervention is needed, because OpenTrack runs behind-the-scenes according to the setups. The vendor will pull data from the DMS and push updated data back into the DMS based on their programming.
Which of the following Application Programming Interfaces (API) can 3rd Party Vendors integrate with through OpenTrack? SELECT ALL THAT APPLY
1) Customers - Find, retrieve, add, update customer records, and pull customer lists
2) Vehicles - Find, retrieve, add, update vehicle records, mark vehicle records as sold, and retrieve inventory lists with and without cost
3) Deals - Find, retrieve, add, update deals, and retrieve setup tables
4) Accounting - Find transactions and detail, post journal entries
5) Service - Retrieve open and closed repair orders, look up, add, update, and delete appointments, retrieve setup tables, add and update existing repair orders.
6) Parts - Lookup parts inventory, retrieve parts order history and sales history, retrieve inventory lists, retrieve setup tables.
Where is the security located for allowing a dealership user to define an API Method (subsequently authorizing a vendor to data in the DMS)?
User Security / Data Extraction / Authorize to OpenTrack
What steps should we advise if the vendor’s data is displaying in the DMS incorrectly, or isn’t transferring over properly?
Ask the vendor to check their XML programming. Since nothing originates in the DMS, any errors are most likely caused by the programming attached to the data the vendor is pushing back in.
Which of the following passages best defines the term OpenTrack?
Secure, Real-Time, Bi-Directional Integration between the Dealertrack DMS and 3rd Party Vendors
TRUE or FALSE: Once the dealership has defined an API Method for a vendor, the method cannot be deleted, only deactivated.
TRUE
Where can you review which vendors are OpenTrack Certified?
a. By following the path: DMS Support Wiki > OpenTrack FAQs > Which Vendors are OpenTrack Certified?
b. By following the path: Data Exchange application menu > select OpenTrack > function Add > Vendor drop-down list
c. By following the path: Support Menu 1 > select Extract Vendors > Look in the API column: if set to Y, vendor is certified.
d. ALL OF THE ABOVE***
Why did the Dealertrack DMS choose to develop OpenTrack technology? SELECT ALL THAT APPLY
1) Gives DMS users their choice of software solutions
2) Makes dealerships more efficient and productive by eliminating double-entry if they use mutliple software solutions
3) Makes the DMS more versatile - if another product has a better solution for the dealership, they can use both
4) Gives the DMS a competitive advantage with recommendations from OpenTrack partners and customer retention
The term Application Programming Interface (API) can refer to which TWO pieces of OpenTrack technology? SELECT TWO ANSWERS.
1) The data category the vendor is certified to use, such as Customers, Vehicles, Deals, etc.
2) The process of opening a gateway that allows the vendor to access data in the DMS
TRUE or FALSE: If a dealership wants to use OpenTrack technology to share data between the DMS and their 3rd Party Vendor, they must pay the Dealertrack DMS a monthly data-usage fee.
FALSE
TRUE or FALSE: Even if a vendor is certified, the dealership still must give the vendor access to their data by creating an API Method in the DMS
TRUE
