Principles (Win people to your way of thinking) Flashcards
1
Q
Principle 3.1
A
The only way to get the best of an argument is to avoid it.
2
Q
Principle 3.2
A
Show respect for the other person’s opinions. Never say, “you’re wrong.”
3
Q
Principle 3.3
A
If you are wrong, admit it quickly and emphatically.
4
Q
Principle 3.4
A
Begin in a friendly way.
5
Q
Principle 3.5
A
Get the other person saying “yes, yes” immediately.
6
Q
Principle 3.6
A
Let the other person do a great deal of the talking.
7
Q
Principle 3.7
A
Let the other person feel that the idea is his or hers.
8
Q
Principle 3.8
A
Try honestly to see things from the other person’s point of view.
9
Q
Principle 3.9
A
Be sympathetic with the other person’s ideas and desires.
10
Q
Principle 3.10
A
Appeal to the nobler motives.
11
Q
Principle 3.11
A
Dramatize your ideas.
12
Q
Principle 3.12
A
Throw down a challenge.
