Principles of Lean-Flow and PULL Flashcards

1
Q

What is single-piece flow?

A

Single Piece Flow is the movement of products or services through the process one unit at a time (as opposed to batch processing)

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2
Q

What does single-piece flow ensure?

A
  • It ensures employees are focused on the value-adding elements of the process, rather than the waste: waiting, transportation, etc
  • It also smoothes the flow of the process creating a consistent workload, which improves employee performance
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3
Q

What are the advantages of single-piece flow?

A
  • Reduced lead time
  • Eliminates over-production (the mother of all wastes)
  • Reduces inventory
  • Identifies defects early within the process
  • Provides agility to rapidly respond to changing customer requirements
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4
Q

For Single Piece Flow to be effective it must be linked to other Lean improvements. What are they?

A
  • The product changeover times must be short
  • Process volumes need to be linked to customer demand
  • The facility layout should support single-piece flow (u-shaped cells)
  • The layout should include in-process control (or inspection) to avoid defects being passed forward
  • The product should be pulled through the system, not pushed
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5
Q

What is parallel processing?

A
  • Process steps that are currently being completed in series can be re-engineered to work in parallel
  • Another possibility is to take out some process steps from the series & conduct them in parallel to other process steps
  • This is often called concurrent engineering; the idea being that you can design the different parts of a product at the same time.
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6
Q

Two elements are required for parallel processing. What are they?

A
  1. The customer (or the business) would value the reduction in lead time
  2. Only process steps which are independent of each other can be done in parallel
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7
Q

Multi-Skilling

A
  • Multi-skilling supports flow because it ensures there are enough sufficiently skilled employees to carry out the process
  • Multi-skilling employees also improves quality because all team members are aware of up & down-stream processes & can immediately identify defects
  • However, multi-skilling is dependent on standard operations and training team members to the standard process
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8
Q

Traditional layout

A
  • Complex flows of material & information
  • Bottleneck steps
  • Reduced vision and ownership of the total value chain
  • Operators concentrate on islands of efficiency
  • Reduces the value-adding capability
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9
Q

Cell layout

A
  • Typically u-shaped (no doubling back)
  • Operations combined & single piece flow adopted
  • The flow of materials becomes smoother.
  • There is no queuing between processes.
  • Throughput time is reduced.
  • Operators are trained in more than one task.
  • Value stream visibility is much higher
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10
Q

What are the guidelines for layout & cells?

A
  • Utilize a U-shaped layout to minimize transportation and motion (no doubling back)
  • Organise process steps close to each other so there are no locations for inventory
  • Consider ergonomics & safety during cell design
  • Use 5S to improve layout efficiency and sustain improvements
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11
Q

What is changeover time?

A

The time between the last good item and the first good item after a product changeover

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12
Q

What is quick changeover?

A

The process used to reduce changeover times

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13
Q

What is the key to quick changeover?

A
  • Attempt to make all of the changeover tasks external in order that value adding is maximized.
  • The majority of activities can be altered to be external tasks.
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14
Q

What are the 8 steps for quick changeover?

A
  1. Observe & measure the current process
  2. Separate internal & external activities
  3. Convert internal to external activities
  4. Create parallel activities
  5. Minimise internal & external activities
  6. Implement the new process & validate
  7. Document the new process
  8. Chart changeover time
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15
Q

How does quick changeover look in non-manufacturing areas?

A
  • Changing from one customer order to another
  • Moving someone from one program to another
  • Gaining access to your e-mails or the server from another location
  • Switching from one service provider to another
  • Changing from one Business Unit leader to another
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16
Q

What is a pull system?

A

A Pull system is when work is only conducted based on customer demand or following a signal for demand from the next process step.

17
Q

What are the benefits of a pull system?

A
  • Only produce what the customer requires
  • Improved communication between processes
  • A standard method for communicating between processes (Kanban)
  • The system is agile to respond to changing customer demand
  • Decreases inventory levels
18
Q

What is Kanban?

A
  • Kanban is a communication system that uses visual triggers to control the flow of material within a process
  • The Kanban system is linked from supplier to customer, ensuring that the customer pulls the item through the entire value chain
  • Nothing is supplied until it is required by the next process step (just in time). Therefore, the supply chain links need to be extremely robust
19
Q

What are the problems of a traditional push system?

A
  • Which task to perform next?
  • Which work should be moved to the next step of the process?
  • When should work be moved?
  • What is the next step of the process?
  • The result: work piles up everywhere
20
Q

Kanban rules

A
  1. Later process withdraws from earlier process
  2. Earlier process produces to replace the amount withdrawn
  3. No withdrawing or producing without Kanban
  4. Kanban to be attached to ‘item’
  5. 100% defect free
  6. Strive to reduce the number of Kanbans
21
Q

Production Kanban

A
  • Identifies the quantity & product type that the process should produce
  • Work cannot commence until the production kanban is received
22
Q

Withdrawal Kanban

A

Pull items from the previous process or from a supermarket (storage area)

23
Q

What are the demand signals used in Kanban?

A
  • Cards
  • Call buttons
  • Radio Frequency Identification (RFID) tags
  • E-kanban linked to Enterprise Resource Planning (ERP) systems
24
Q

What is a supermarket?

A

The word Supermarket is used to describe a central location for a group of products often held in Kanbans that are collected by a customer.

25
Q

How does the supermarket work?

A
  • Process output is stored in a specified location within the supermarket
  • The supplier process will only start working when a production Kanban is received
  • In parallel, upstream processes pull items from the supermarket
  • The upstream processes will only pull items via the withdrawal Kanban system