Principles of Communication Flashcards
The exchange of meanings between individuals through a common system of symbols.
Communication
The 5 levels of Communication are?
- Extra Personal communication
- Intrapersonal communication
- Interpersonal communication
- Organizational communication
- Mass communication
Acts as a subject in a sentence; uses I, you (singular), he/she/it, we, you (plural), they, and who.
Subjective (or nominative) pronouns
“We could have a party”.
“They could come, too”.
“Who should be invited?”
are examples of?
Subjective pronoun
It is used when something is being done to (or given to, etc.) someone. It uses me, you (singular), him/her/it, us, you (plural), them and whom.
Objective (or accusative) pronouns
“Give the chocolate to me, please”.
“Why should I give it to you?”
“You could give it to him , instead”.
are examples of?
Objective pronouns
Two Types of Possessive pronouns
- Possessive nouns
- Independent possessive pronouns (can stand alone)
A type of noun that uses “my, your (singular), his, her, your (plural), its, their, our”.
Possessive nouns
A type of noun that uses “mine, yours (singular), his, hers, ours, yours (plural) and theirs. The possessive pronouns show that something (or someone) belongs to someone (or something)”.
Independent possessive pronouns
is a word that is used instead of a noun or noun phrase, refer to either a noun that has already been mentioned or to a noun that does not need to be named specifically.
Pronouns
The 3 cases on pronouns are?
Nominative, Objective, and Possessive
The pronoun is used as a subject. ex: I threw the ball
Nominative
The pronoun is used as a subject. ex: give the ball to ME
Objective
The pronoun is used to show ownership. ex: The ball is MINE
Possessive
Is a verb that ends with “ing” and is used as a noun (walking, traveling, voting).
Gerund
is the base form of a verb preceded by “to” (to walk, to travel, to vote).
Infinitive
Enumerate The 8 levels of communication (its principles for success)
- Correctness
- Courtesy
- Consideration
- Creativity
- Captivating
- Completeness
- Clarity
- Cultural sensitivity
(from the levels of communication)
Information is correct and not made up.
Correctness
(from the levels of communication)
A manner of speaking, writing, and approaching people.
It is expected (e.g saying ate, kuya, po, opo, ma’am, sir)
Ex:
Giving a glass of water to a customer waiting for their order.
To have the utmost patience with customers.
Courtesy
(from the levels of communication)
Taking into account, thoughtful and sympathetic regard.
Ex:
Removing shrimp from a dish due to allergies
Offering a high chair to a kid in a restaurant
Consideration
(from the levels of communication)
The way you answer questions.
The lack of it is the reason why some people with many school achievements are not hired.
Through this, one can distinguish themselves making them stand out.
Creativity
(from the levels of communication)
Select the best words (use words that you would want to hear).
In marketing its important to use this (the right use of phrases and words together, and images or graphic designs).
Captivating
(from the levels of communication)
Give information with complete details.
Details that answers the following: Who, what, when, where, why, and how
Completeness
(from the levels of communication)
The purpose of the message should be clear
Clarity
(from the levels of communication)
words can offend other people (even if it does not seem that way to you).
Gestures
It’s important to know the norms of a place when traveling.
Cultural sensitivity
