Preventing Workplace Violence Flashcards

1
Q

What is a whistleblower?

A

an employee who reports something that is dishonest or wrong at work (and this is OKAY, THIS IS THEIR RIGHT)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are some examples of WV?

A

discrimination, physical harassment, verbal harassment, sexual harassment, bullying, misappropriation of property, retaliation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How can you protect yourself from workplace violence?

A

immediately report issues, recognize violent situations, alert supervisor, record in WRITING, call 911 if in immediate danger, DRESS FOR SAFETY,

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Who/when is at risk?

A

Working alone, especially during late-night and early-morning hours

Handling money or other valuables

Working in high-crime areas

Working in places where alcohol is served

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are some strategies to stay safe?

A

Spot warning signs and know how to manage dangerous situations,
report aggressive behavior before it escalates, share safety tips with your coworkers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are some prevention strategies (for employers)?

safe _____
clear employer ___ and ____

A

safe working environment (surveillance cameras, etc.)
* Have clear employer expectations (written policies, training, etc.)
* Have clear employee responsibilities (be familiar with policies, reporting warning signs, etc.)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are employees responsibilities when it comes to workplace safety?

A
  • Be familiar with your employer’s workplace violence policy.
  • Take responsibility for making sure your workspace is secure.
  • Report warning signs, threats, or aggressive behaviors so they don’t persist or escalate to more violent acts.
  • Treat co-workers with respect and be tolerant of different points of view.
  • Learn how to recognize, avoid, or defuse potentially violent situations.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are some warning signs?

A

Violence often escalates. Aggressive or hostile behaviors such as excessive complaining, hostility, threats, swearing, and sabotage frequently precede more violent incidents

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the four types of workplace violence?

A

Criminal Intent, Client-on-Worker, Worker-on-Worker, Personal Relationship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the consequences of WV?

A
  • Diminished productivity.
  • Lack of trust in management.
  • Loss of team cohesiveness.
  • Increased job stress.
  • Absenteeism.
  • Worker turnover
How well did you know this?
1
Not at all
2
3
4
5
Perfectly