Preventing Workplace Violence Flashcards
What is a whistleblower?
an employee who reports something that is dishonest or wrong at work (and this is OKAY, THIS IS THEIR RIGHT)
What are some examples of WV?
discrimination, physical harassment, verbal harassment, sexual harassment, bullying, misappropriation of property, retaliation
How can you protect yourself from workplace violence?
immediately report issues, recognize violent situations, alert supervisor, record in WRITING, call 911 if in immediate danger, DRESS FOR SAFETY,
Who/when is at risk?
Working alone, especially during late-night and early-morning hours
Handling money or other valuables
Working in high-crime areas
Working in places where alcohol is served
What are some strategies to stay safe?
Spot warning signs and know how to manage dangerous situations,
report aggressive behavior before it escalates, share safety tips with your coworkers
What are some prevention strategies (for employers)?
safe _____
clear employer ___ and ____
safe working environment (surveillance cameras, etc.)
* Have clear employer expectations (written policies, training, etc.)
* Have clear employee responsibilities (be familiar with policies, reporting warning signs, etc.)
What are employees responsibilities when it comes to workplace safety?
- Be familiar with your employer’s workplace violence policy.
- Take responsibility for making sure your workspace is secure.
- Report warning signs, threats, or aggressive behaviors so they don’t persist or escalate to more violent acts.
- Treat co-workers with respect and be tolerant of different points of view.
- Learn how to recognize, avoid, or defuse potentially violent situations.
What are some warning signs?
Violence often escalates. Aggressive or hostile behaviors such as excessive complaining, hostility, threats, swearing, and sabotage frequently precede more violent incidents
What are the four types of workplace violence?
Criminal Intent, Client-on-Worker, Worker-on-Worker, Personal Relationship
What are the consequences of WV?
- Diminished productivity.
- Lack of trust in management.
- Loss of team cohesiveness.
- Increased job stress.
- Absenteeism.
- Worker turnover