PREP TALK MAY 2023 Flashcards
- How many inoperative IFE screens require a manual safety briefing? (2.12.2)
Prior to departure, for known inoperative screens contact ground staff for reseating.
Economy Screens
If one screen is inoperative, passengers can view the safety briefing on the screen next to them.
If two screens beside each other or if an entire row/block of seats is unserviceable, a manual briefing must be carried out for that section at the same time as the video safety briefing.
Business Premier Screens
If no other seat is available and depending on passenger’s eyesight, the passenger should be able to view the safety briefing on the screen directly across the aisle if the screen is extended out of the stowage. If not, an individual manual safety briefing must be carried out.
If it affects more than one seat a safety briefing must be carried out for that section at the same time as the video safety briefing.
You hear “ISM contact the flight deck immediately”, what are your actions? Go through the
Prepared Emergency Landing drill as a team (4.9.1)
NITS briefing
● Used to brief Flight attendants and Passengers during a Prepared Emergency
● Gives structure to briefings and communicates all necessary information
● PIC may elect to inform passengers directly after briefing FA1. In this scenario all other flight attendants will receive the NITS briefing at the same time as passengers. The most desirable scenario is for FA1 to brief the flight attendants before the PIC briefs the passengers.
Task Checklists
● Each flight attendant will be handed a TASK CHECKLIST located in the Vital Action Cards Folder.
● The TASK CHECKLISTS are generic to each aircraft and describe the tasks that must be performed in a prepared emergency. This list will ONLY detail the differences between a regular landing and a prepared emergency landing. Therefore, this list WILL NOT list checks and tasks that are carried out for regular landings.
● Complete tasks as time permits but be prepared to amend if required.
Prepared Emergency Landing—Procedures
The PIC will summon FA1 to the flight deck using the PA announcement. “FSM/ISM/Purser contact the flight deck immediately”
FA1
Receive Instructions from Captain
On hearing the PICs PA announcement
1. Immediately report to flight deck
2. PIC advises “this is an emergency landing briefing”
3. PIC or nominated flight crew member briefs (NITS)
All Other FA’s
On hearing the PICs PA announcement
1. Suspend inflight service
2. Return carts (if any) to galley
3. DSFA (if carried) distribute the Vital Action Cards and Task Checklist
● Nature of emergency
Cabin Lighting Controls to Full Brightness
1. Turn off
● IFE
● Master power seat
Cabin Lighting Controls to Full Brightness
PA Announcement
1. “Cabin crew to safety briefing positions”
Full Preparation
1. Collect rubbish bags/cart
2. Go to safety briefing position (FA QRC) and start rubbish collection
3. After rubbish collection collect safety briefing card and crew life jacket (if ditching) and go to briefing position (FA QRC)
Quick Preparation
1. Collect safety briefing card and crew life jacket (if ditching) and go to safety briefing position (FA QRC)
B787 - collect green graphical exit card as part of safety briefing equipment
Quick/ Full Emergency Demonstration Complete Task Checklist
Confirm Cabin Status
Quick/ Full Emergency Demonstration Complete Task Checklist
Confirm Cabin Status
1. Initiate ALL STATIONS interphone 1. call to confirm that cabin and passenger
Minimum crew complement respond to ALL STATIONS interphone call or
preparation is completed or
2. Face to face briefing (if possible)
3. Remind flight attendants
a. Listen for commands from flight crew
b. If no evacuation command is given, to be alert and monitor conditions inside and outside the aircraft
c. If evacuation is commanded, to check outside for safe conditions prior to opening
d. Evacuate passengers safely and rapidly
2. Face to face briefing
3. As per instructions from FA1
a. Listen for commands from flight crew
b. If no evacuation command is given, to be alert and monitor conditions inside and outside the aircraft
c. If evacuation is commanded, to check outside for safe conditions prior to opening
d. Evacuate passengers safely and rapidly
In the event smoke is present under a BP seat, what are our crew actions? (4.16.13)
In the event of fire/smoke in or around any part of the Business Premier seat all electrical power must be removed from the IFE system and passenger seat. This can be done from the Flight Deck or VCS.
● advise flight crew immediately.
An indication that refuelling is occurring is the seatbelt signs are extinguished. What must we ensure
is adhered to during this time? (2.28.1)
Fueling can occur at any time the aircraft is on the ground.
An indication fueling is occurring is the seatbelt signs are extinguished.
Fueling will be be covered during the PIC-FA1 briefing see Chapter 2> Aircrew Briefings> PIC/FA1 Briefing
It is imperative that cabin crew have a heightened sense of awareness during fueling to ensure passenger safety and egress (if necessary) after a fuel spillage or fire.
Continuous communication between flight or cabin crew and the fueler is not required. In the event of an incident requiring rapid disembarkation/slide evacuation the fueler will use the quickest available means of communication to notify the flight crew
FA1 or the DSFA must ensure:
● All boarding procedures must be adhered to refer Chapter 2> Boarding
● The minimum cabin crew complement is available for boarding refer Crew
Complement
● A crew member is present in each compartment occupied by passenger(s)
● A crew member is stationed at any door that has an airbridge or steps outside.
These doors must be open. (In inclement weather the door(s) may be closed,
but not locked)
● Aisles and access to all doors and exits remain unobstructed and clearly visible
● All cabin curtains are fastened open where fitted
● The no-smoking signs are illuminated in all cabin zones (some aircraft have
placards only)
● FA1 must check status of FSB Sign, if FSB Sign OFF deliver Fuelling PA
(Refer PA Manual)
– After main door closing, FA1 must check FSB sign and if it is off, inform
the PIC
● FA1 or DSFA must ensure that the area outside a second exit remains clear
● Lermer trolleys or other service equipment must not block door access during
boarding. Lermer may still be used for boarding service, however, must be
positioned away from the door
● Emergency lighting is in the armed mode as default in a ground situation. Pilots
will check status ‘armed’ prior to take-off
● Be prepared for rapid disembarkation/evacuation if necessary
If a MEDA passenger boards, and their condition appears to have deteriorated, what should we do?
(6.4.47)
A passenger is grasping at their throat, they’re trying to cough. What question will we ask them? What
will we encourage them to do? (6.1.17)
Treatment for Partial Obstruction
1. Choking is usually very obvious, however, ensure you ask the casualty Are you Choking?” The casualty may respond by nodding.
2. If the casualty is coughing encourage them to continue to cough to try to expel the foreign object.
Treatment for Full Obstruction
1. If the patient can’t cough or talk, they have a full obstruction. Stand behind the person then, using the heel of the palm deliver up to 5 sharp back blows between the shoulder blades.
2. Check between each blow to see if the obstruction has been dislodged.
3. If the back blows do not appear to have been effective you will need to administer chest thrusts.
a. Stand behind the casualty and place one foot between the choking persons feet.
b. Put your arms under the choking persons armpits and encircle the chest with one fist, thumb inwards against centre of chest.
c. With other hand pull fist inwards and administer up to 5 chest thrusts.
d. Check between each chest thrust to see if the item has been dislodged.
Partial Airway Obstruction
Encourage patient to cough. DO NOT give back blows or chest thrusts to a patient with a partial obstruction.
Continue until the obstruction is relieved, or until the patient becomes unresponsive. I
f the patient becomes unresponsive, commence CPR with a compression/ventilation ratio of 30:2.
A UM is travelling with us and carrying their own Epi-pen, can they travel with us? (6.1.4) What
questions would we need to ask? (2.31.6)
Children with known anaphylaxis should have an emergency response plan. This is kept at their home or school and is usually carried with them wherever they go.
The individualised plan:
● Provides information regarding allergies and emergency contacts.
Gives details as to how the patient will manage varying scenarios and levels of reaction.
● Provides guidance to First Aiders to what intervention may be required
Specific information includes:
● Photo of child.
● What they are allergic to.
● Family/caregiver details.
● Who their GP is.
● How to use their adrenaline auto–injector pens.
● Signs and symptoms of a mild to moderate reaction and what to do.
● Signs and symptoms of a severe reaction and what to do.
What is our treatment for a burn or scald? (6.1.29)
- Make sure you and the passenger are completely out of danger.
- Put on disposable gloves for protection.
- Remove clothing and jewellery, not stuck, from burned area. Be aware of passenger’s modesty.
- If burn is in the groin area – remove passenger’s lower limb garments. After burn area cooled and dressing applied use blanket or change of clothes for modesty.
- Do Not apply ice packs or ice to the wound area.
- If possible, cool area with running water for 20 minutes. Take precautions to prevent spillage on aircraft floor using lined bin or over a toilet.
If cooling with water not possible:
● use wet cloth/s or immersion
● apply burn gel and dressing to area advise MedLink and medical responder. - Apply burn gel and cover wound with a Mepilex Ag dressing from Daily First Aid Kit.
- If burn area too large for Mepilex Ag dressing cover area with cling film from Daily First Aid Kit.
- Contact MedLink to discuss treatment, and arrange for transfer of passenger to hospital.
- Offer pain relief (Paracetamol) or if a Medical Practitioner is onboard they may prescribe pain relief from the Physicians Kit.
- Monitor for hypothermia, (young children are more susceptible).
Refusal of Carriage & Intoxication assessment guide (9.6.1 & 9.6.2)
Level 1 – Disruptive Behaviour
Level 2 – Threatening, Intimidating, Abusive Behaviour
Level 3 – Physical Assault, Significant Safety Threat to Flight
