PRELIM-Lesson 4: Travel And Tourism Supplier-Airline Industry Flashcards

1
Q

Encompasses a wide range
of businesses, called airlines, which offer air transport services for paying customers or business partners.
• These air transport services are provided for both human travelers and cargo, and are most commonly offered via jets, although some airlines also use helicopters.

A

Airline Industry

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2
Q

refers to companies that offer air transport services to paying customers

A

Airline Industry

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3
Q

includes all aviation-related businesses (like aircraft
manufacturers, companies offering non-commercial flights, aerospace companies, regulation authorities and those involved with research).

A

Aviation Industry

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4
Q

a commercial enterprise that provides scheduled flights for passengers and
cargos
• is responsible for scheduled passenger and charter traffic as well as cargo sales, customer service and service concepts,
flight operations and activity connected with the procurement and financing of aircraft.

A

Airline Business

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5
Q

for all its imperfections and peculiarities, represents
perhaps the greatest achievement of technology and organization the twentieth century-a achievement which should inspire admiration

A

Airport Industry

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6
Q

The world’s first regularly scheduled heavier-than-air airline took off from

A

The Municipal Pier in St. Petersburg on New Year’s Day 1914.

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7
Q

The airline was known as the

A

St. Petersburg Tampa Airboat Line

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8
Q

The airline was the brainchild of —-. a Jacksonville-based electrical engineer.

A

Percival E. Fansler

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9
Q

Fansler enlisted the support of —. an early airplane manufacturer who provided the planes-or, more precisely, the airboats.

A

Thomas Benoist

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10
Q

The airboat was known as

A

Benoist Airboat Model XIV no. 43

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11
Q

What are the 5 Types of Airlines?

A
  1. National Flag Carriers
  2. Commercial Airlines
  3. Low-cost Carrier/Budget Carrier
  4. Charter Airline
  5. Cargo Airlines
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12
Q

It is subsidized or operated by the
country in which it is registered and associated with the country’s identity.

A

National Flag Carrier

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13
Q

is the country’s national carrier with a hub at NAIA and flies to more than 40 international destinations

A

PAL - Philippine Airlines

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14
Q

A typical flight that transforms passengers from one location to the other using a pre-purchased ticket. These flights are regularly scheduled and groups can purchase seats.

A

Commercial Airlines

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15
Q

They do not provide conventional services in its fares, allowing it to provide lower fares at the expense of fewer amenities.

Ex Jetstar Air, Jeju Air, Air Busan, Lucky Air

A

Low-cost Carrier
Low-cost Airlines
Budget Airlines

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16
Q

The business of renting an entire aircraft rather than individual aircraft seat which can take
off when you want to because it is not part of a regular schedule.

Ex Aero Tour offers VIP Transport, Airgurus offers VIP/Corporate charters,
Asian Aerospace and Air Juan

A

Charter Airlines

17
Q

are airlines that are either solely or primarily focused on the air transportation of cargo or freight.

Some cargo airlines, such as Lufthansa Cargo and Emirates SkyCargo, are subsidiaries or sub-divisions of airlines that also offer passenger services.

A

Cargo Airlines/Air Freight Carriers

18
Q

Examples of airlines that would fit into the integrated cargo carrier category include

A

UPS Airlines
FedEx Express

19
Q

the operation of aircraft is one of the modes of transportations in traveling handled by airlines.

• With technology innovation, airlines used various information
technologies.

• Information technology operates in making travel process smoother.

A

Aviation

20
Q

What are the 6 IT Used in Airlines?

A
  1. Airline Reservation System
  2. Fleet Management System
  3. Flight Scheduling System
  4. Revenue Management System
  5. In-flight Technologies
21
Q

It is a web-based flight booking engine that is used to conduct flight bookings. It involves Airline schedules, fare tariffs, passenger reservations, and PNRs.

• An airline booking engine also shows dynamic packages like airline + hotel, hotels + holiday
packages, and hotels + cars.

• It is capable of conducting countless transactions related to bookings in very little time.

A

Airline Reservation System

22
Q

The —- is specially designed for travel agencies to simplify the booking
process and help their travelers book one-way, round-trip, and multi-destinations on a single
platform.

A

flight booking engine

23
Q

Is a computerized system that provides an array of functions and allow travel companies to effectively distribute their services
• It is used to store and retrieve information and conduct transactions of air travels to global clients and agents
• CRS provides travel agents access to information like travel schedules, fares and seat availability

A

Airline CRS (Computer Reservation System)

24
Q

The mechanism through which the company manages all fleet
and asset details

• This allows company to reduce costs, increase productivity, and ensure enforcement across the entire fleet

A

Fleet Management System

25
Q

What are the 3 main keys of fleet management systems

A
  1. Fleet Maintenance
  2. Fleet Assignment
  3. Fleet Acquisition
26
Q

the process of keeping vehicles in good working order to be safe, reliable and remain for longer periods.

A

Fleet Maintenance

27
Q

allocating aircraft to a range of flight legs in order to meet customer
demands while keeping a number of constraints in mind.

A

Fleet Assignment

28
Q

a flight that maintains the same flight number and aircraft throughout its journey from one airport to another.

A

Flight Leg

29
Q

vehicle procurement necessitates a number of complicated decisions
like from when and from whom the vehicle will be purchased and how well they can perform for the fleet and overtime

A

Fleet Acquisition

30
Q

is a key component of an airline’s planning process intending to maximize resource allocation to meet demands and optimize profit as well as having strategic plans for successful travels.

A

Flight Scheduling System

31
Q

Automates airport management activity which involves handling the information needed for various airline boarding elements.

A

Departure Control System

32
Q

DCS will also classify, capture, and update reservations for passengers stored in a so-called — from an airline computer reservation system

A

Passenger Name Record - PNR

33
Q

DCS will also classify, capture, and update reservations for passengers stored in a so-called — from an airline computer reservation system

A

Passenger Name Record - PNR

34
Q

Some technologies are used in various stages of the traveler’s journey from the point of
origin to the point of destination

A

In-flight Technologies

35
Q

7 stages of passenger journey

A
  1. PRE-ARRIVAL
  2. CHECK IN
  3. SECURITY
  4. PRE-BOARDING
  5. BOARDING
  6. STOPOVER
  7. ARRIVAL
36
Q

4 Check in options

A
  1. Online check in
  2. Self service kiosk
  3. Auto check in using geofencing and
    smartphones
  4. Check-in counters
37
Q

3 Security Scanning

A
  1. Confirming traveler identity
  2. X-ray baggage screening
  3. Body screening