PRELIM-Lesson 3: Tourism Infomation Technology

Question 1

Is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by microelectronics-based combination of computing and telecommunication.

Answer 1

Information Technology

Question 2

Is the combination of hardware, software, and telecommunication networks that people build and use to collect, create and distribute useful data in organizational setting.

Answer 2

Information System

Question 3

THE INTERNET HAS GROWN AND EVOLVED OVER TIME TO FACILITATE 9 SERVICES LIKE:

Answer 3

1. Email
2. Web-enabled audio/video conferencing services
3. Online movies and gaming
4. Data transfer/file sharing, often through File Transfer Protocol (FTP)
5. Instant messaging
6. Internet forums
7. Social Networking
8. Online Shopping
9. Financial Services

Question 4

Is the process of getting potential clients or customers interested in your products and services.

Involves researching, promoting, selling, and distributing your products or services.

Answer 4

Marketing

Question 5

allow communication between larger hotel chains with multiple locations to connect easier.

• They also help keep staff on the same page and make it easier to access information, making your guests experience much better.

• Guest requests, housekeeping information, and reservations can all be found on one system.

Answer 5

Computer System

Question 6

Is the use of technology that allows us to communicate with others in different locations without the use of any physical connection (wires or cables).

Answer 6

Mobile Communication

Question 7

The hoteliers have access to reservations and even get notifications when a reservation is due.
• They can even track and record guests’ information and use it to fuel future marketing initiatives.

Answer 7

Reservations

Question 8

Instead of relying on printed brochures that are often outdated, tourists today have access to websites, forums, and social media.

• They can use blogs and Slideshare presentations to discover new attractions, learn more about specific destinations, and even interact with fellow travelers to seek advice and opinion.

Answer 8

Information

Question 9

make it effortless for tourists to look up and compare tourism products on demand.

Answer 9

ICT - Information Communication Technologies

Question 10

also has a use case in information distribution, such as AI assistant. Given its versatility, AI has found use cases in other processes, including room mapping, dynamic price tracking, and analytics (analysis of data and statistics).

Answer 10

AI - Artificial Intelligence

Question 11

to personalize offers using the past interactions with travelers delighting them with destinations they find attractive.

Answer 11

Hoteliers, Agents and OTAs

Question 12

can make certain experiences available to everyone while taking individual and environmental risks out of the equation

Answer 12

AR and VR

Question 13

which is already a technology-based activity.

• With the modernization of telecommunication networks, expansion of the Internet, and new apps, communication has never been easier, both internal and external

Answer 13

Communication

Question 14

What are the 4 top travel-tech trends in 2023

Answer 14

1. Smart Hotels and Rooms
2. Augmented and Virtual Reality
3. Contactless Technology
4. Artificial Intelligence

Question 15

Are transforming travel experiences, allowing travelers to experience a destination before they arrive.

Answer 15

Augmented and Virtual Reality (AR and VR)

Question 16

Can help tourists navigate foreign cities, providing directions and suggestions for places to visit.

Answer 16

Virtual guides

Question 17

Has become increasingly popular in the travel industry as a result of the COVID 19 pandemic.
- Also, enhances the travel experience by eliminating the need to stand in long lines or handle physical keys.

• Is likely to remain a prominent trend in the travel industry even after the pandemic becomes history

Answer 17

Contactless Technology

Question 18

Is the ability of machines to perform task that are typically associated with human intelligence.

Answer 18

Artificial Intelligence

Question 19

Has been highly successful in developing effective techniques for solving a wide range of problems, from game playing to medical diagnosis.

Answer 19

AI Research

Question 20

Have incorporated voice-activated assistants, smart mirrors, and automated lighting, temperature controls and activating entertainment from the guest mobile devices.

Answer 20

Smart Hotels and Rooms

Question 21

In many hotels, guests can control their in-room experience through their — without ever having to interact with hotel staff.

Answer 21

Smartphone and Smartwatch

Question 22

What are the 2 main things tech can do to take the experience to the next level?

Answer 22

1. Hoteliers, agents, OTAs
2. AR and VR

Question 23

Have replaced large desktop computers, making them virtually extinct

Answer 23

Mobile tablets and smartphones