PRELIM Flashcards
The process which we express, interpret, and coordinate
messages with others.
COMMUNICATION
Can be in the form of verbal utterances, nonverbal
behaviors, and visual images used to convey thoughts and
feelings.
MESSAGES
• Messages are created through encoding.
• The process of putting our thoughts and feelings into words
and nonverbal behaviors.
ENCODING
• The process of the receiver interpreting the message.
DECODING
The response to the message that indicates how the initial
message was interpreted.
FEEDBACK
The actions or behavioral adjustments each participant
makes in an attempt to create shared meaning.
INTERACTION COORDINATION
Route traveled by the message and the means of
transportation.
CHANNELS
A technological channel which has Textual images that symbolize the sender’s mood,
emotion or facial expression.
emoticons
technological channels which has Abbreviations that stand in for common phrases.
acronyms
• Also known as Noise.
• Shouldn’t be a part of communication but is always present.
interference
External sight or sound.
physical noise
- Also known as Mental Noise.
- Refers to thoughts and feelings we experience.
- Harder to control.
psychological noise
- Misunderstandings about the meaning of words.
semantic noise
- Concerned with one’s ability to see and hear, their health, or
any other physiological issues that can interfere.
physiological noise
• Communication continues and does not stop with
speaking.
• Even silence communicates if another person infers
meaning from it.
continuous
• Once an exchange takes place, one cannot go back and
erase the communication because the message has been
communicated.
irreversible
• Communication is situated and guided by cultural norms.
• A specific setting that affects how the messages are
produced, interpreted, and coordinated
situated
• Communication is a measure of the status or
emotional temperature of our relationships.
indexical
is an actual text of what to say and do in a specific
situation
script
a “mental library” of scripts to create
messages based on what worked in the past.
canned plan
Formed carefully and thoughtfully when the scripts are
inadequate for the situation.
constructed messages
communication context that
Includes the location, environmental conditions
(temperature, lighting, noise level) and the proximity of the
participants to each other.
• It may also be virtual.
o Being there for another person virtually is
called social presence.
physical
A communiction context that
• The nature of the relationship that exists between participants.
• The better the participants know each other and the better the relationship they have, the more likely they can accurately interpret their messages.
social
A communication context in which The background provided by previous communication
between participants.
historical