Prediction is preventable Flashcards
Known to many of you as the father of the U.S. nuclear navy________?
B. Hyman Rickover*
The primary mission of a supervisor is___________
C. Systems Implementation*
The basic rules of risk management are _______________
A. RPM – Recognize, Prioritize, Mobilize*
What are the Five Concurrent Themes for success_________?
A. Risk Management, Systems, Customer Service
B. Accountability, Integrity
Core critical tasks are High risk, Low Frequency, Non-Discretionary time events – like “shoot don’t shoot” or the “jail fire” or the “workplace violence”.
A. True *
Risk management is any activity that involves the evaluation of or comparison of risks and the development, selection and implementation of control measures that change outcomes
A. True *
There are _____ different families of risk management
C. 10*
The principle reasons that “systems” are not followed _________
A. Arrogance
B. Ignorance
C. Complacency
Great risk management guru of the 40s____________
A. Dr. Archand Zeller*
When evaluating “systems” you should conduct a DUI analysis and look for
A. Was there a properly designed system in place
B. Was it up to date
C. Was it being implemented
There is a three-point guide on customer service and what we need to practice on every event we encounter. The points we should focus on is___________
A. Get things done right the first time
B. Treat people right all the time.
C. Add in the “WOW” factor whenever possible
Police personnel get in trouble for two things____________
A. Intentional misconduct
B. Negligence
RPDM, called _______________________________ is everything you do and experience is loaded into your hard drive. When you get involved in any task or incident, your magnificent brain quickly scans your hard drive and looks for a close match
Recognition Primed Decision-Making
In an average career of 30 years, less than one hour is really spent on this type of task
A. HR/LF/NDT*
_________of the incidents we get involved in are ones that we have done a lot (HF) or ones that give us total discretionary time.
C. Most*
Five issues which cause tragedy and are regularly seen when I study nasty consequences are always the same and are ____________
A. Complacency, Risk Homeostasis
B. Hubris, Fatigue
C. Distraction
Real training has three core components which are Job Description Specific, Focusing on HR/LF/NDT events in that job, The goal of training is verifying up front level of knowledge
A. True
Each law enforcement professional should receive a_______-minute training session per day focusing on the HR/LF tasks in general and the NDT tasks in particular.
C. 6
One systematic approach is a risk management tool known as SROVT which stands for __________
Solid, Realistic, Ongoing, verifiable, training
“Top Ten” list on how we get in trouble in law enforcement operations__________.
A. Vehicle and Roadway operations, Harassment Issues, Use of Force Issues, Custody/Detention Issues, Report Writing/Documentation
B. Off-Duty Behaviors, Decision Making Issues, Mental Health Issues, End of career – end of life planning, Integrity Issues
What are the Seven Rules of Rickover________________?
1) Rule 1 – must have rising standard of quality over time
2) Rule 2 – People running complex systems should be highly capable
3) Rule 3 – supervisors have to face bad news when it comes and fix it
4) Rule 4 – You must have healthy respect for the dangers and risks of your particular job
5) Rule 5 – Training must be constant and rigorous
6) Rule 6 – All the functions of repair, quality control, and tech support must fit together
7) Rule 7- The organization and members thereof must have the ability and willingness to learn from mistakes of the past
Author wears _______ hats, 33 yrs with CHP, 28 year lawyer, Risk Management hat, below 100 hat, lexipol hat
B. 5