Practice questions Flashcards
1
Q
- The decision to start producing a product based on a forecast would occur in:
a. A pull production system.
b. A push production system.
c. An excellent operating system.
A
b
2
Q
- The following method is generally associated with Lean operations:
a. Push production
b. Economies of scale
c. 5 S’s
A
c
3
Q
- From a Lean point of view, proper implementation of standard work for a service process would:
a. Remove any flexibility a service provider would have when servicing a customer.
b. Ensure that different service providers use similar procedures when dealing with customers.
c. Both of the above.
A
b
4
Q
- The application of the M/M/s queuing model may NOT be valid for predicting queue sizes for a manufacturing process because:
a. Parts, not customers, are the flow unit.
b. Manufacturing activity times are usually constant (not varying form part to part).
c. Both of the above.
A
b
5
Q
- A run chart could be used by an Internet service provider to:
a. Display all potential causes of wifi speed problems.
b. Determine if wifi speed has improved over time.
c. Show the relationship between outside temperature and wifi speed.
A
b
6
Q
- When comparing Lean and Six Sigma, it is true that:
a. They both focus on cost savings as the only goal for improvement projects.
b. They both originated at Toyota Motor Manufacturing in Japan.
c. They both use methods that seek to find root cause of problems.
A
c
7
Q
- It is important to remove “fear” from an organization when initiating a process improvement program. One approach to removing fear could be:
a. Initiating a system where employees are paid more when performance metrics meet target values.
b. Initiating a highly visible dashboard of quality metrics with green, red, and yellow codes.
c. Promising employees that no layoffs will occur as a result of a process improvement project.
A
c
