Power and Conflict Flashcards
1
Q
Influence:
A
Leadership could be seen as the ability to influence the direction and decision making of a group.
2
Q
Bases of power:
A
- Coercive power
- Connection power
- Expert power
- Information power
- Legitimate power
- Referent power
- Reward power
3
Q
Managing conflict:
A
- Collaboration (problem-solving)
- Accommodation (smoothing)
- Competition (forcing)
- Compromising
- Avoidance
