Power Flashcards
0
Q
the ability to punish
A
coercive
1
Q
the ability to provide incentives
A
reward
2
Q
charisma; others want to be around them
A
referent
3
Q
excellent knowledge & skills
A
expert
4
Q
based on type & amount of info people can assess
A
informational
5
Q
“positional” - based on position in organization
A
legitimate
6
Q
positive self-esteem; “take charge”
A
personal
7
Q
the process of sharing power, enabling others to accomplish things
A
empowerment
8
Q
stage of change:
change agent promotes problem identification & encourages the need for change
A
unfreezing stage
9
Q
stage of change:
change agent clarifies the need to change, explores alternatives, defines goals & obj, plans & implements the change
A
moving stage
10
Q
stage of change:
change agent integrates the change into the organization
A
refreezing stage
