Power Flashcards
1
Q
Legitimate power
A
Formal power: authority for one’s position
2
Q
Coercive power
A
Formal power: ability to punish
3
Q
Reward power
A
Formal power: ability to provide positive benefit
4
Q
Expert power
A
Personal power: expertise, skills, and knowledge
5
Q
Referent power
A
Personal power: identification with person, respect, and admiration
6
Q
Empowerment
A
efforts to enhance employee performance, well-being and positive attitudes
7
Q
Structural empowerment
A
transfers authority and responsibilities from management to employees
8
Q
Psychological empowerment
A
occurs when employees experience meaning, competence, self-determination (autonomy), impact