Power Flashcards

1
Q

Legitimate power

A

Formal power: authority for one’s position

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2
Q

Coercive power

A

Formal power: ability to punish

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3
Q

Reward power

A

Formal power: ability to provide positive benefit

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4
Q

Expert power

A

Personal power: expertise, skills, and knowledge

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5
Q

Referent power

A

Personal power: identification with person, respect, and admiration

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6
Q

Empowerment

A

efforts to enhance employee performance, well-being and positive attitudes

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7
Q

Structural empowerment

A

transfers authority and responsibilities from management to employees

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8
Q

Psychological empowerment

A

occurs when employees experience meaning, competence, self-determination (autonomy), impact

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