POSTAL DELIVERY SERVICES

Question 1

first-class

Answer 1

most of the mail sent out from the medical office will be sent first-class mail. First-class mail must weigh 13 ounces or less.

Question 2

second-class

Answer 2

this class is used for mailing newspapers and periodicals only. It may be used in your practice if you send regular newsletters or magazines to patients.

Question 3

third-class

Answer 3

this is bulk mail, used for mailing books, catalogs, and other printed material that weighs less than 16 ounces.

Question 4

fourth-class

Answer 4

this is used for third-class mail items weighing over 1 pound.

Question 5

priority

Answer 5

this is used for mail that needs to be delivered quicker that fourth class. Any mail that weighs between 13 ounces and 70 pounds may be sent via priority mail. Rates are based on weight and distance.

Question 6

express

Answer 6

this is the quickest postal service available. Different types are available, including next-day and second-day delivery. Rates are based on weight and specific service.

Question 7

certified

Answer 7

this service guarantees that the item has been received. It also requires the mail carrier to get a signature when it is delivered. The certified mail signature card becomes a legal document, which may be important in court.

Question 8

return receipt requested

Answer 8

this is a request for a return receipt to get proof that a letter was delivered. This receipt shows who has received the item and when it was received.

Question 9

registered

Answer 9

valuable or irreplaceable items are sent by registered mail. This provides proof that the mail was sent and delivered.

Question 10

overnight delivery

Answer 10

United Parcel Service (UPS), Federal Express, and DHL deliver overnight for quick delivery. The USPS also delivers overnight and is sometimes the least expensive option.