Post Vocabulary Alpha 2016 Pt. 1 Flashcards
1
Q
Accounts payable
A
Money an organization owes its vendors and suppliers.
2
Q
Accounts receivable
A
Money an organization’s customers owe the organization.
3
Q
ADA Amendments Act (ADAAA)
A
Amendments to U.S. Americans with Disabilities Act covering the definition of individuals regarded as having a disability, mitigating measures, and other rules of construction to guide the analysis of what constitutes a disability.
4
Q
ADDIE model
A
Five-step instructional design process that governs the development of learning programs.
5
Q
Adverse impact
A
Type of discrimination that results when a neutral policy has a discriminatory effect; also known as disparate impact.
6
Q
Affinity diagramming
A
Data sorting technique in which a group categorizes and subcategorizes data until relationships are clearly drawn.
7
Q
Age Discrimination in Employment Act (ADEA)
A
U.S. act that prohibits discrimination in the workplace on the basis of age.
8
Q
Alternative dispute resolution (ADR)
A
Umbrella term used to describe a number of problem-solving and grievance resolution approaches.
9
Q
Amendment
A
Modification of the U.S. Constitution or a U.S. law.
10
Q
Americans with Disabilities Act (ADA)
A
U.S. act that prohibits discrimination against a qualified individual with a disability because of his/her disability.
11
Q
Andragogy
A
Study of how adults learn.
12
Q
Applicant tracking software (ATS)
A
Software that provides an automated way for organizations to manage the recruiting process.
13
Q
Apprenticeship
A
Related to technical skills training; often a partnership between employers and unions.
14
Q
Arbitration
A
Procedure in which disputes are submitted to one or more impartial persons for final determination.
15
Q
Assessment centers
A
Assessment tools that provide candidates a wide range of leadership situations and problem-solving exercises.
16
Q
Assets
A
Financial, physical, and sometimes intangible properties an organization owns.
17
Q
Assignees
A
Employees who work outside their home countries.
18
Q
Auditory learners
A
People who learn best by relying on their sense of hearing.
19
Q
Authentic leadership
A
Leadership grounded in an individual’s values and principles and focused on empowering others to act.
20
Q
Balanced scorecard
A
Measurement approach that provides an overall picture of an organization’s performance as measured against goals in finance, customers, internal business processes, and learning and growth.
21
Q
Balance sheet
A
Statement that reports the financial position of the organization at a specific point in time; shows assets, liabilities, and shareholder equity.
22
Q
Behavioral interview
A
Type of interview that focuses on how applicants previously handled real situations.
23
Q
Benchmarking
A
Process that compares performance levels and/or processes of one entity with those of another to identify performance gaps and set goals aimed at improving performance.
24
Q
Benefits
A
Payments or services provided to employees to cover issues such as retirement, health care, sick pay/disability schemes, life insurance, and paid time off.
25
Bias
Occurs when an appraiser's values, beliefs, or prejudices distort performance ratings.
26
Big data
High-volume, high-velocity, and high-variety information assets that require innovative forms of information processing for enhanced insight and decision making.
27
Bill
A proposal presented to a legislative body for possible enactment as a statute.
28
Blended learning
Planned approach to learning that includes a combination of instructor-led training, self-directed study, and/or on-the-job training.
29
Blogs
Broadcast-style communications that enable authors to publish articles, opinions, product or service reviews, etc., on a web page.
30
Blue ocean strategies
Strategies that generate competitive advantage by creating a new marketplace arena in which there are no other competitors.
31
Bona fide occupational qualification (BFOQ)
Situation in which religion, sex, or national origin is reasonably necessary to carrying out a particular job function in the normal operations of an organization.
32
Brain drain
Exit of educated and skilled citizens from emerging and developing countries for better-paying jobs in developed countries.
33
Broadbanding
Combining several salary grades or job classifications with narrow pay ranges into one band with a wider salary spread.
34
Burlington Industries, Inc. v. Ellerth
U.S. court ruling that distinguished between supervisor harassment that results in tangible employment action and supervisor harassment that does not.
35
Business Acumen competency
The ability to understand and apply information with which to contribute to the organization's strategic plan.
36
Business case
Presentation to management that establishes that a specific problem exists and argues that the proposed solution is the best way to solve the problem in terms of time, cost efficiency, and probability of success.
37
Business intelligence
Ability to gather and analyze data from inside and outside the organization so that information is available for decision makers.
38
Career development
Process by which employees progress through a series of stages in their careers, each of which is characterized by relatively unique issues, themes, and tasks.
39
Career management
Preparing, implementing, and monitoring employees' career paths, with a primary focus on the goals and needs of the organization.
40
Career planning
Actions and activities that individuals perform in order to give direction to their work lives.
41
Cash flow statement
Statement that shows incoming and outgoing cash in the areas of operations, investments, and financing and remaining cash reserves; reflects an organization's ability to meet its current and short-term obligations.
42
Center of excellence (COE)
HR structural alternative established as an independent department that provides services within a focused area to internal clients.
43
Central tendency error
Error that occurs when an appraiser rates all employees within a narrow range, regardless of differences in actual performance.
44
Chain of command
Line of authority within an organization.
45
Civil law
Legal system based on written codes (laws, rules, or regulations).
46
Civil Rights Act of 1964
First comprehensive U.S. law making it unlawful to discriminate on the basis of race, color, religion, sex, or national origin.
47
Civil Rights Act of 1991
U.S. act that expands the possible damage awards available to victims of intentional discrimination to include compensatory and punitive damages; gives plaintiffs in cases of alleged discrimination the right to a jury trial.
48
Cloud computing
Style of computing in which scalable IT-enabled capabilities are delivered as a service using Internet technologies.
49
Code of conduct
Principles of conduct within an organization that guide decision making and behavior; also known as code of ethics.
50
Codetermination
Form of corporate governance that requires a typical management board and a supervisory board and that allows management and employees to participate in strategic decision making.
51
Co-employment
Situation in which an organization shares responsibility and liability for their alternative workers with an alternative staffing supplier; also known as joint employment.
52
Collective bargaining
Process by which management and union representatives negotiate the employment conditions for a particular bargaining unit for a designated period of time.
53
Collective bargaining agreement
Agreement or contract negotiated through collective bargaining process.
54
Common law
Legal system in which each case is considered in terms of how it relates to legal decisions that have already been made; evolves through judicial decisions over time.
55
Communication competency
The ability to effectively exchange information with stakeholders.
56
Comparable worth
Concept that states that jobs requiring comparable skills, effort, responsibility, and working conditions filled primarily by women should have the same job classification and salary as similar jobs filled by men.
57
Compa-ratio
Pay rate divided by the midpoint of the pay range.
58
Compensation
All financial returns (beyond any benefits payments or services), including salary and allowances.
59
Competencies
Clusters of highly interrelated attributes, including knowledge, skills, or abilities (KSA) that give rise to the behaviors needed to perform a given job effectively.
60
Competency-based interview
Type of interview in which the interviewer asks questions related to competencies for the position and asks candidates to provide examples of times they demonstrated the competencies.
61
Compliance
Being in accordance with all national, federal, regional, or local laws, regulations, and government authority requirements for all the nations in which an organization operates.
62
Compliance program
System for ensuring that policies and procedures addressing issues identified in the code of conduct are presented to and understood and acted on by everyone in the organization and for evaluating the results of those efforts.
63
Conciliation
Method of nonbinding dispute resolution involving a third party who tries to help disputing parties reach a mutually agreeable decision; also known as mediation.
64
Conflict of interest
Situation in which a person or organization has the potential to be influenced by opposing sets of incentives.
65
Consolidated Omnibus Budget Reconciliation Act (COBRA)
U.S. act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
66
Constructive discipline
Form of corrective discipline that implements increasingly severe penalties for employees; also called progressive discipline.
67
Consultation competency
The ability to provide guidance to organizational stakeholders.
68
Contingency plan
Protocol that an organization implements when an identified risk event.
69
Contrast error
Error that occurs when an employee's rating is based on how his or her performance compares to that of another employee rather than objective standards.
70
Corporate social responsibility (CSR)
Recognition of the impact a corporation has on the lives of its stakeholders and the environment; can include corporate governance, corporate philanthropy, sustainability, and employee rights and workplace safety.
71
Cosourcing
Situation in which an enterprise outsources only one part of a function, often collocating it at the organization's workplace.
72
Cost-benefit analysis
Ratio of value created to cost of creating that value; allows management to determine the financial impact particular activities and programs have on an organization's profitability.
73
Cost-of-living adjustment (COLA)
Pay adjustment given to eligible employees regardless of performance or organizational profitability; usually linked to inflation.
74
Critical Evaluation competency
The ability to interpret information with which to make business decisions and recommendations.
75
Critical path
Describes the shortest amount of time required to complete a project, taking into account all project task relationships.
76
Cultural noise
Type of measurement bias in which analyst fails to recognize that individual is responding with answers the analyst wants to hear and that analyst's culture/values are determining what he or she hears.
77
Cultural relativism
Concept that argues that ethical behavior is determined by local culture, laws, and business practices.
78
Culture
Set of beliefs, attitudes, values, and behaviors shared by members of a group and passed down from one generation to the next.
79
Dashboards
Reporting mechanisms that aggregate and display metrics and key performance indicators.
80
Database
Data structure that stores organized information (numeric information as well as sound clips, pictures, and videos).
81
Database management system (DBMS)
Variety of software applications that electronically manage stored data.
82
Dedicated HR
HR structural alternative that allows businesses with different strategies in multiple units to apply HR expertise to each unit's specific strategic needs.
83
Delphi technique
Forecasting technique that progressively collects information from a group without physically assembling the contributors.
84
Departmentalization
Way an organi?zation groups jobs to coordinate work.
85
Developmental activities
Activities that focus on preparing employees for future responsibilities while increasing their capacity to perform their current jobs.
86
Differential pay
Pay rates that are affected by where or when an employee works.
87
Dilemma reconciliation
Process of charting a course through cultural differences.
88
Disability
Physical or mental impairment that substantially limits major life activities.
89
Disparate impact
Type of discrimination that results when a neutral policy has a discriminatory effect; also known as adverse impact.
90
Disparate treatment
Type of discrimination that occurs when an applicant or employee is treated differently because of his or her membership in a protected class.
91
Distance learning
Process of delivering educational or instructional programs to locations away from a classroom or site.
92
Diversity
Differences in characteristics of people; can involve personality, work style, race, age, ethnicity, gender, religion, education, functional level at work, etc.
93
Diversity council
Task force created to define a diversity and inclusion initiative and guide the development and implementation process.
94
Diversity dimensions
Framework for understanding the range and complexity of diversity; includes four layers (personality, internal dimensions, external dimensions, and organizational dimensions); also known as identity group.
95
Diversity of thought
Concept describing the presence of different types of cognitive processes in a workplace; opposed to "groupthink," or similarity of thought processes and opinions.
96
Divestiture
Sale by a company of an asset that is not performing well, that is not core to the company's business, or that is worth more as a separate entity.
97
Domestic partners
Unmarried couples, of the same or opposite sex, who live together and seek economic and noneconomic benefits comparable to those granted to their married counterparts.
98
Drug-Free Workplace Act
U.S. law that requires federal contractors with contracts of $100,000 or more as well as recipients of grants from federal government to certify they are maintaining a drug-free workplace.
99
Dual career ladders
Career development programs that identify meaningful career paths for professional and technical people outside traditional management roles.
100
Due diligence
Necessary level of care and attention that is taken to investigate an action before it is taken.
101
Due process
Concept that laws are enforced only through accepted, codified procedures.
102
Duty of care
Principle that organizations should take all steps that are reasonably possible to ensure the health, safety, and well-being of employees and protect them from foreseeable injury.
103
E-learning
Delivery of training and educational materials, processes, and programs via the use of electronic media.
104
Emotional intelligence (EI)
Quality of being sensitive to and understanding of one's own and others' emotions and the ability to manage one's own emotions and impulses.
105
Employee engagement
Employees' commitment to an organization; willingness to put in effort that promotes the effective functioning of the organization.
106
Employee life cycle (ELC)
Activities associated with an employee's tenure in an organization.
107
Employee Polygraph Protection Act (EPPA)
U.S. act that generally prevents most private employers engaged in or affecting interstate commerce from using lie detector tests either for preemployment screening or during the course of employment, with certain exemptions.
108
Employee resource group (ERG)
Voluntary group for employees who share a particular diversity dimension (race, religion, ethnicity, sexual orientation, etc.); also known as affinity group or network group.
109
Employee Retirement Income Security Act (ERISA)
U.S. act that established uniform minimum standards for employer-sponsored retirement and health and welfare benefit programs.
110
Employees
Individuals who exchange work for wages or salary; in the U.S., workers who are covered by Fair Labor Standards Act regulations as determined by the IRS.
111
Employee surveys
Instruments used to collect and assess employee perceptions about the work environment.
112
Employment at-will
Principle of employ?ment in the U.S. that employers have the right to hire, fire, demote, and promote whomever they choose for any reason unless there is a law or contract to the contrary and employees have the right to quit a job at any time.
113
Employment branding
Process of positioning an organization as an "employer of choice" in the labor market.
114
Employment practices liability insurance (EPLI)
Type of liability insurance covering an organization against claims by employees, former employees, and employment candidates alleging that their legal rights in the employment relationship have been violated.
115
Encryption
Conversion of data into a format that protects or hides its natural presentation or intended meaning.
116
Enterprise resource planning (ERP)
Business management software, usually a suite of integrated applications, that a company can use to collect, store, manage and interpret data from many business activities.
117
Environmental scanning
Process that involves a systematic survey and interpretation of relevant data to identify external opportunities and threats and to assess how these factors affect the organization currently and how they are likely to affect the organization in the future.
118
E-procurement
Use of electronic communications and transaction processing when buying (or contracting for/tendering) supplies and services.
119
Equal Employment Opportunity Act
U.S act that amended Title VII and gave the Equal Employment Opportunity Commission authority to implement its administrative findings and conduct its own enforcement litigation.
120
Equal Pay Act (EPA)
U.S. act that prohibits wage discrimination by requiring equal pay for equal or "substantially equal" work.
121
Equity
Amount of owners' or shareholders' portion of a business.
122
Essential functions
Primary job duties that a qualified individual must be able to perform, either with or without reasonable accommodation.
123
Ethical Practice competency
The ability to integrate core values, integrity, and accountability throughout all organizational and business practices.
124
Ethical universalism
Concept that argues that there are fundamental ethical principles that apply across cultures.
125
Ethics
Set of behavioral guidelines by which all directors, managers, and employees of an organization are expected to behave to ensure appropriate moral and ethical business standards, typically beyond the letter of the law.
126
Exempt employees
Employees who are excluded from U.S. Fair Labor Standards Act minimum wage and overtime pay requirements.
127
External equity
Situation in which an organization's compensation levels and benefits are similar to those of other organizations that are in the same labor market and compete for the same employees.
128
Extraterritoriality
Extension of the power of a country's laws over its citizens outside that country's sovereign national boundaries.
129
Fair and Accurate Credit Transactions Act (FACT Act)
U.S act that provides some relief to employers using third parties to conduct workplace investigations.
130
Fair Credit Reporting Act (FCRA)
U.S act that protects privacy of background information and ensures that information supplied is accurate.
131
Fair Labor Standards Act (FLSA)
U.S act that establishes minimum wage, overtime pay, youth employment, and record-keeping standards affecting full-time and part-time workers in the private sector and in federal, state, and local governments.
132
Family and Medical Leave Act (FMLA)
U.S act that provides employees with up to 12 weeks of unpaid leave to care for family members or because of a serious health condition of the employee.
133
Faragher v. City of Boca Raton
U.S. court ruling that distinguished between supervisor harassment that results in tangible employment action and supervisor harassment that does not.
134
First-impression error
Type of measurement bias in which investigator makes snap judgments and lets first impression (either positive or negative) cloud subsequent evaluation.
135
Flat-rate pay
Provides each incumbent of a job with the same rate of pay, regardless of performance or seniority; also known as single-rate pay.
136
Focus group
Small group (normally six to twelve) invited to actively participate in a structured discussion with a facilitator.
137
Force-field analysis
Type of analysis in which factors that can influence an outcome in either a negative or positive manner are listed and then assigned weights to indicate their relative strengths.
138
Formalization
Refers to the extent to which rules, policies, and procedures govern the behavior of employees in an organization.
139
Front-back structure
Organizational structure that divides an organization into "front" functions, which focus on customers or market groups, and "back" functions, which design and develop products and services.
140
Functional HR
HR structural alternative in which headquarters HR specialists craft policies and HR generalists located within divisions or other locales implement the policies, adapt them as needed, and interact with employees.
141
Functional structure
Organizational structure in which departments are defined by the services they contribute to the organization's overall mission, such as marketing and sales, operations, and HR.
142
Gamification
Selective use of game design and game mechanics to drive employee engagement in non-gaming business scenarios.
143
Gender
Refers to the socially constructed system that associates masculinity or femininity to certain roles, behaviors, activities, and attributes.
144
Gender identity
Refers to one's internal, personal sense of being a man or a woman (or boy or girl), which may or may not be the same as one's sexual assignment at birth.
145
General Duty Clause
Statement in U.S. Occupational Safety and Health Act that requires employers subject to OSHA to provide employees with a safe and healthy work environment.
146
General pay increase
Pay increase given to employees based on local competitive market requirements; awarded regardless of employee performance.
147
Genetic Information Nondiscrimination Act (GINA)
U.S act that prohibits discrimination against individuals on the basis of their genetic information in both employment and health insurance.
148
Geographic structure
Organizational structure in which geographic regions define the organizational chart.
149
Global and Cultural Effectiveness competency
The ability to value and to consider the perspectives and backgrounds of all parties in global business.
150
Global integration (GI) strategy
Globalization strategy that emphasizes consistency of approach, standardization of processes, and a common corporate culture across global operations.
151
Globalization
Growing interconnectedness and interdependency of countries, people, and companies.
152
Global mindset
Ability to take an international, multidimensional perspective that is inclusive of other cultures, perspectives, and views.
153
Global remittances
Monies sent back home by migrants working in foreign countries.
154
Glocalization
Characteristic of an organization with a strong global image but an equally strong local identity.
155
Governance
System of rules and processes an organization puts in place to ensure its compliance with local and international laws, accounting rules, ethical norms, and its own codes of conduct.
156
Green-circle rates
Situations in which an employee's pay is below the minimum of the range.
157
Grievance procedure
Orderly way to resolve differences of opinion in regard to a union contract.
158
Griggs v. Duke Power
U.S. case that recognized adverse impact discrimination.
159
Gross profit margin
Ratio of gross profit to net sales.
160
Groupware
Umbrella term for specialized collaborative software applications.
161
Hacking
Act of deliberately accessing a computer without permission.
162
Halo effect
Type of measurement bias in which analyst allows one strong point that he or she values highly and that works in subject's favor to overshadow all other information.
163
Hazard
Potential for harm, often associated with a condition or activity that, if left uncontrolled, can result in injury or illness.
164
Head count
Number of people on an organization's payroll at a particular moment in time.
165
High-context culture
Society or group where people have close connections over a long period of time and where many aspects of behavior are not made explicit, because most members know what to do and think from years of interaction.
166
Horn effect
Type of measurement bias in which analyst allows one strong point that he or she values highly and that works against subject to overshadow all other information.
167
Hostile environment harassment
Occurs when sexual or other discriminatory conduct is so severe and pervasive that it interferes with an individual's performance; creates an intimidating, threatening, or humiliating work environment; or perpetuates a situation that affects the employee's psychological well-being.
168
HR audit
Systematic and comprehensive evaluation of an organization's HR policies, practices, procedures, and strategies.
169
HR Expertise (HR Knowledge)
The knowledge of principles, practices, and functions of effective human resource management.
170
Human resource information system (HRIS)
Systematic tool for gathering, storing, maintaining, retrieving, and revising HR data.
171
Hybrid structure
Organizational structure that mixes elements of the functional, product, and geographic structures.
172
Identity alignment
Extent to which diversity is embraced in management of people, products/services, and branding.
173
Immigration Reform and Control Act (IRCA)
U.S. act that prohibits discrimination against job applicants on the basis of national origin or citizenship; establishes penalties for hiring illegal aliens and requires employers to establish each employee's identity and eligibility to work.
174
Incentive pay
Form of direct compensation where employers pay for performance beyond normal expectations to motivate higher performance.
175
Incentives
Payments in return for the achievement of specific, time-limited, targeted objectives.
176
Inclusion
Extent to which each person in an organization feels welcomed, respected, supported, and valued as a team member.
177
Income statement
Statement that reports revenues, expenses, and net income (profit) for a specified period.
178
Independent contractors
Self-employed individuals hired on a contract basis for specialized services.
179
Industrial actions
Various forms of collective employee actions taken to protest work conditions or employer action.
180
Information management (IM)
Use of technology to collect, process, and condense information with a goal of efficient manage?ment of information as an organizational resource.
181
Insourcing
Transferring a previously outsourced function back in-house.
182
Intellectual property (IP)
Ownership of innovation by an individual or business enterprise; includes patented, trademarked, or copyrighted property.
183
Intercultural wisdom
Capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts; also called cultural intelligence.
184
Internal equity
Situation in which employees feel that performance or job differences result in corresponding differences in rewards that are fair.
185
Intrinsic motivation
Desire to do things because they matter, because we like it, because they're interesting, or because they are part of something important.
186
Job analysis
Systematic study of jobs to determine what activities (tasks) and responsibilities they include, personal qualifications necessary for performance of the jobs, the conditions under which the work is performed, and the reporting structure.
187
Job classification
Job evaluation method in which descriptions are written for each class of jobs; individual jobs are then put into the grade that best matches their class description.
188
Job-content-based job evaluation
Job evaluation method in which the relative worth and pay structure of different jobs are based on an assessment of their content and their relationship to other jobs within the organization.
189
Job description
Written description of a job and its requirements, including tasks, knowledge, skills, abilities, responsibilities, and reporting structure.
190
Job enlargement
Broadening the scope of a job by expanding the number of different tasks to be performed.
191
Job enrichment
Increasing the depth of a job by adding responsibilities such as planning, organizing, tracking, and completing reports.
192
Job evaluation
Process that determines the value and price of a job in order to place and compare it within an organization as well as attract and retain employees in a competitive environment.
193
Job ranking
Job evaluation method that involves establishing a hierarchy of jobs from lowest to highest based on each job's overall value to the organization.
194
Job rotation
Movement between different jobs.
195
Job specifications
Written statements of the necessary qualifications for the job incumbent.
196
Joint employment
Situation in which an organization shares responsibility and liability for their alternative workers with an alternative staffing supplier; also known as co-employment.
197
Judgmental forecasts
Use of information from past and present to predict future conditions.
198
Jurisdiction
Right of a legal body to exert authority over a given geographical territory, subject matter, or persons or institutions.
199
Key performance indicators (KPIs)
Quantifiable measures of performance used to gauge progress toward strategic objectives or agreed standards of performance.
200
Key risk indicators (KRIs)
Metrics that provide an early signal of increasing risk exposures in the various areas of an enterprise.
201
Kinesthetic learners
People who learn best through a hands-on approach; also called tactile learners.
202
Knowledge management (KM)
Process of creating, acquiring, sharing, and managing knowledge to augment individual and organizational performance.
203
KSA
Knowledge, skills, or abilities needed to effectively perform a job.
204
Labor-Management Relations Act (LMRA)
U.S. act that provides balance of power between union and management by designating certain union activities as unfair labor practices; also known as Taft-Hartley Act.
205
Labor-Management Reporting and Disclosure Act (LMRDA)
U.S. act that protects the rights of union members from corrupt or discriminatory labor unions; also known as Landrum-Griffin Act.
206
Labor union
Group of workers who coordinate their activities to achieve common goals in their relationship with an employer or group of employers; also called trade union.
207
Lagging indicator
Type of metric that describes an activity that has already occurred.
208
Layoffs
Temporary employment separations; employees may be recalled to work, or the separation may become permanent.
209
Leadership
Ability of an individual to influence a group or another individual toward the achievement of goals and results.
210
Leadership and Navigation competency
The ability to direct and contribute to initiatives and processes within the organization.
211
Leadership development
Training and professional development programs targeted to assist management- and executive-level employees in developing the skills, abilities, and flexibility required to deal with a variety of situations.
212
Leading indicator
Type of metric that describes an activity that can change future performance and indicate higher degree of success in achieving strategic goals.
213
Learning management system (LMS)
System that holds course content information and has the capability of tracking and managing employee course registrations, career development, and other employee development activities.
214
Learning organization
Organization characterized by a capability to adapt to changes in environment.
215
Lechmere, Inc. v. NLRB
1992 case in which the U.S. Supreme Court ruled that an employer cannot be compelled to allow nonemployee organizers onto the business property.
216
Ledbetter v. Goodyear Tire & Rubber Co.
2007 case in which the U.S. Supreme Court ruled that claims of sex discrimination in pay under Title VII were not timely because discrimination charges were not filed with the EEOC within the required 180-day time frame.
217
Leniency errors
Errors that are the result of appraisers who don't want to give low scores.
218
Liabilities
Organization's debts and other financial obligations.
219
Lilly Ledbetter Fair Pay Act
U.S. act that creates a rolling time frame for filing wage discrimination claims and expands plaintiff field beyond employee who was discriminated against.
220
Line units
Work groups that conduct the major business of an organization.
221
Local responsiveness (LR) strategy
Globalization strategy that emphasizes adapting to the needs of local markets and allows subsidiaries to develop unique products, structures, and systems.
222
Lockout
Occurs when management shuts down operations to prevent union employees from working.
223
Low-context culture
Society in which people tend to have many social connections but of shorter duration and where behavior and beliefs may need to be described explicitly so that those coming into the cultural environment know how to behave.
224
Lump-sum increase (LSI)
One-time payment made to an employee; also called performance bonus.
225
Market-based job evaluation
Job evaluation method in which the relative worth and pay structure of different jobs are based on their market value or the going rate in the marketplace.
226
Matrix structure
Organizational structure that combines departmentalization by division and function to gain the benefits of both.
227
Maturity curves
Correlate pay with time spent in a professional field such as teaching or research.
228
Mean
Average score or value.
229
Median
Middle point above and below which 50% of scores in a set of data lie.
230
Mediation
Method of nonbinding dispute resolution involving a third party who helps disputing parties reach a mutually agreeable decision; also known as conciliation.
231
Mentoring
Developmentally oriented relationship between two individuals.
232
Merger/acquisition (M&A)
Combination of two separate firms either by their joining together as relative equals (merger) or by one acquiring the other (acquisition).
233
Merit pay
Situation where an individual's performance on the job is the basis for the amount and timing of pay increases; also called performance-based pay or pay for performance.
234
Metrics
Performance parameters based on the relationship between two or more measures.
235
Mind mapping
Data sorting technique in which group members add related ideas and indicate logical connections, eventually grouping similar ideas.
236
Mission statement
Statement that specifies what activities an organization intends to pursue and what course management has charted for the future; a concise statement of its strategy.
237
Mobile learning
Digitized instructional content delivered to wireless mobile devices (e.g., smartphones, tablet computers, notebooks, and digital readers).
238
Mode
Value that occurs most frequently in a set of data.
239
Moral hazard
Situation in which one party engages in risky behavior knowing that it is protected against the risk because another party will incur any resulting loss.
240
Motivation
Factors that initiate, direct, and sustain human behavior over time.
241
Multi-criteria decision analysis (MCDA)
Decision-making tool in which a team deter?mines critical characteristics of a successful decision; a matrix is used to score each alternative and compare results.
242
Multinational enterprise (MNE)
Organization that owns or controls production or services facilities in one or more countries other than the home country.
243
National Defense Authorization Acts (NDAA)
U.S. acts that expanded FMLA leave for employees with family members who are covered members of the military.
244
National Federation of Independent Business v. Sebelius
U.S. Supreme Court ruling that Patient Protection and Affordable Care Act requirement that individuals purchase health insurance was constitutional but that requirement that states expand Medicaid was not.
245
National Labor Relations Act (NLRA);
U.S. act that protects and encourages the growth of the union movement. The act established workers' rights to organize and bargain collectively with employers.; also known as Wagner Act.
246
National origin
Refers to the country (including those that no longer exist) of one's birth or of one's ancestors' birth.
247
Negative emphasis
Type of measurement bias that involves weighting a small negative reaction or piece of information more than it should objectively merit.
248
Negotiation
Process in which two or more parties work together to reach agreement on a matter.
249
Net profit margin
Ratio of net income (gross sales minus expenses and taxes) to net sales.
