Pool 3 Flashcards

1
Q

Questions

A

Answers

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2
Q

A new project manager joins a company to work on a new. first-of-its-kind initiative. How can the project manager ensure that the project value proposition is aligned with the company’s strategic objectives?

A. Create the project management plan.

B. Refer to the company’s business plan.

C. Develop the project charter.

D. Review the business case.

A

Review the business case.

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3
Q

All the deliverables defined in a project have been completed in the final meeting to approve these deliverables. some stakeholders state that the product does not meet their needs. What should the project manager do?

A. Demonstrate that the objectives in the project charter have been achieved

B. Demonstrate that the deliverables have been verified and negotiate their approval

C. Review the list of stakeholders and determine whether the appropriate individuals attended the meeting.

D. Validate that the deliverables are as requested and close the project

A

Demonstrate that the deliverables have been verified and negotiate their approval

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4
Q

A client verbally approves the protect management plan What should the project manager do first?
A. Inform the relevant stakeholders

B. Start executing the project according to the project management plan

C. Document the approval in the decision log

D. Check organizational approval policies and processes

A

Check organizational approval policies and processes

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5
Q

A project manager in a Cross-functional organization needs to inform the department manager of the number and type of resources required. And the length of time they will be needed. What should the manager use to present this resource information?

A. Resource assignments.

B. Resource histogram

C. Responsibility assignment matrix

D. Project organization chart

A

Resource assignments.

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6
Q

Due to organizational changes, a key stakeholder is replaced by a new employee. The next status review meeting to update project progress will not take place until next month.
What should the project manager do next?

A. Schedule a separate meeting with the new stakeholder to brief them on project status.

B. Prepare and send a project status report to the new stakeholder for review.

C. Seek advice from the project sponsor on how to obtain support from the new stakeholder.

D. Wait for the next communication window to share information with the new stakeholder

A

Prepare and send a project status report to the new stakeholder for review

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7
Q

As a result of a new investor’s participation stakeholders receive status reports and project information in a language with which they are unfamiliar. This causes confusion, and lessens project support

What should the project manager do?

A. Check the communications management plan.

B. Update the organizational process assets.

C. Change the work performance information.

D. Use conflict resolution techniques.

A

Check the communications management plan

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8
Q

After a steering committee meeting, it is decided that the project will be terminated due to a lack of funds, what should the project manager do next?

A. Release the management reserve.

B. Conduct a lessons learned session.

C. Update the work breakdown structure (WBS).

D. Release the project team.

A

Release the project team.

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9
Q

A project manager invites stakeholders to a gate review meeting. What should be done at this meeting?

A. Evaluate if the protect has met its objectives and agree on phase closure

B. Evaluate protect risks and move on to the next protect phase

C. Ensue that al late changes to the project have been added

D. Ensure that the change control board (CCB) has approved me latest project changes

A

Evaluate if the protect has met its objectives and agree on phase closure

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10
Q

During project execution, a protect team identifies new risks that might affect protect success After conducting qualitative and quantitative analyses, and reviewing the risk response plan, the project manager determines that the total monetary value of the risks exceeds the project reserves.

What should the project manager do?

A. Modify the risk management plan

B. Perform a sensitivity analysis using a tornado diagram

C. Inform the project sponsor

D. Convert all reserves into revised budget costs

A

Inform the project sponsor

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11
Q

A multinational company with a cross-border project wants to implement new software that will impact several departments. The project manager needs to guarantee alignment of stakeholder expectations with the final product.

What should the project team develop?

A. Project statement of work (SOW)

B. Stakeholder engagement plan

C. stakeholders engagement assessment

D. Risk breakdown structure (RBS)

A

Stakeholder engagement plan

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12
Q

A key stakeholder misses a project kick-off meeting. The project manager arranges a separate meeting to ensure that the stakeholder understands that the project’s expected business value aligns with the organization’s strategy.

What are the key areas that should be reviewed?

A. Goals, objectives, benefits, and risks

B. Schedule, benefits, and WBS

C. Cost, schedule, risks, and work breakdown structure (WBS)

D. Benefits, effort, and resources

A

Goals, objectives, benefits, and risks

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13
Q

A project team is working on a project’s new approved scope. The regulatory team was integral in providing input that necessitated this change However, the team discovers that the regulatory department was not listed as a project stakeholder.

What should the project manager do next?

A. Gather further input from the regulatory team and update the easting change request to reflect the new information

B. Create a new change request and ensure that the regulatory team is involved in the process

C. Ensure that the regulatory learn is included in the change control board (CCB)

D. Instruct the protect team to verity the need for this change

A

Create a new change request and ensure that the regulatory team is involved in the process

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14
Q

In a control chart, three measurement points in a process are below the mean and within control limits. Four measurement points are above the mean and outside the control limits.

How is this process performing?

A. The process is out of control

B. The process is under the seven-point rule.

C. The process is writhing specification limits.

D. The process is under control

A

The process is out of control

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15
Q

A functions manager complains mat an employee is invoked in too many project meetings, wasting valuable time mat could be used for other responsibilities. To what document should the project manager refer to address this?

A. Network diagram

B. Resource calendar

C. Work breakdown structure (WBS)

D. Work performance report

A

Resource calendar

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16
Q

A vendor who historically has not had quality issues, is delivering low-quality parts. The project manager is concerned that this will cause a delay due to rework. What tool or technique should the project manager use to
address this?

A. Performance reviews

B. Procurement control system

C. Contract change control system

D. Performance reporting

A

Procurement control system

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17
Q

A project requires five tasks to complete.
? Task A begins on day 1 and will take two days to complete.

? Task B will take six days to complete and cannot begin until task A is finished.

? Task C will take four days to complete, cannot begin before task A is finished, and must be completed before task D begins.

? Task D will take eight days to complete and cannot begin until task B is finished.

? Task E will take one day to complete and cannot begin until task D is finished.

What is the duration of the critical path?

A. 15 days

B. 17 days

C. 19 days

D. 21 days

A

15 days

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18
Q

A project manager discovers that a contractor is performing additional. but necessary, work that was approved by a team member without the project manager’s knowledge What should the prefect manager do to avoid this situation in the future?

A. Meet with the team member to review how the change control process works

B. Ask the team to ensure mat work is done only on approved, in-scope items

C. Meet with the team member and the contractor to discuss the change

D. Review the requirements list and resource allocation to determine why the work was not in the scope

A

Ask the team to ensure mat work is done only on approved, in-scope items

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19
Q

A new prefect manager joins a project during us planning phase. Upon reviewing me project documents. the project manager discovers that the project management plan was me last document created. What should the project manager reference to assign resources to implement the plan?

A. Project organization chart

B. Resource management plan

C. Scope management plan

D. Resource calendars

A

Resource management plan

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20
Q

A project’s initial budget is USS200.000, but its actual cost (AC) to date is US$160,000. During an evaluation of the project’s progress, the project manager determines that the cost performance index (CPI) is 0 8, which exceeds the budget baseline.

If current performance is maintained, what is the estimate to complete (ETC)?

A. US$250,000

B. US$240,000

C. USS90.000

D. USS50.000

A

USS90.000

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21
Q

Following a company reorganization, a team member now reports to a different functional manager. What document should the project manager update to reflect Ids new reporting structure?

A. Project team assignments

B. Resource calendar

C. Resource management plan

D. Stakeholder engagement plan

A

Resource management plan

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22
Q

A project committee reviews bidder proposals Each committee member provides insights into their respective business functional areas. What tool or technique is the committee utilizing?

A. Expert judgment

B. Source selection criteria

C. Procurement negotiations

D. Data analysis

A

Source selection criteria

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23
Q

To reduce an product?s defect ratio, a corrective action is being implemented. The project manager then discovers that the corrective action is insufficient and that the team needs to resolve additional technical issues.

What should the project manager do next?

A. Issue a change request

B. Schedule a change board (CCB) meeting

C. Arrange an emergency stakeholder meeting

D. Prepare a trend analysis

A

Issue a change request

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24
Q

A project manager is working on a complex project with multiple team members and sponsors. What should the project manager do before obtaining project approval and buy-in?

A. Complete a stakeholder analysis

B. Meet with the stakeholders.

C. Conduct a strengths, weaknesses, opportunities, and threats (SWOT) analysis.

D. Perform a risk analysis

A

Complete a stakeholder analysis

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25
Q

During the next monthly meeting, a project manager wants to show key stakeholders that the contingency reserve is insufficient to complete the entire project. What type of chart should the project manager use?

A. Bullseye

B. Correlation

C. Control

D. Burndown

A

Correlation

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26
Q

At the first team meeting, the project manager uses the risks noted in the project charter as a starting point for developing the risk register. After identifying the risks, what should the project team do next?

A. Develop contingent response strategies.

B. Perform quantitative risk analysis.

C. Populate a probability and impact matrix.

D. Calculate the management reserve.

A

Populate a probability and impact matrix.

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27
Q

Midway through a project, a subcontractor is replaced. The project sponsor asks the project manager to confirm that the new subcontractor’s deliverables meet the client’s technical specifications

What should the project manager do to confirm this?

A. Perform a quality audit

B. Perform an earned value (EV) analysis.

C. Conduct on-site inspections of the subcontractor’s deliverables

D. Establish a schedule performance index (SPI) for the subcontractor

A

Conduct on-site inspections of the subcontractor’s deliverables

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28
Q

Some project learn members claim that they failed to receive complete project information What should the project manager do to ensure proper information flow?

A. Schedule a team meeting

B. Follow the communications management plan

C. Initiate a weekly email newsletter

D. Store information in a central database

A

Follow the communications management plan

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29
Q

Due to increased price volatility a vendor asks the project manager to make a price change that will affect the project contract. What should the project manager do next?

A. Ask the change control board (CCB) for approval

B. Execute the approved change

C. Evaluate the impact, then update the risk register project management plan and budget

D. Submit a change request and analyze the impact

A

Submit a change request and analyze the impact

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30
Q

A vendor submits a high-level project schedule for a three-year project, including a detailed assign-phase schedule. what does this describe?

A. Decomposition

B. Templates

C. Rolling wave planning

D. Expert judgment

A

Rolling wave planning

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31
Q

Four months into a one project, the customer requests a change. The change control board (CCB) reviews and approves the change, but one stakeholder believes it is out of scope.

What can the project manager reference to show that the change request was appropriate?

A. Organization process assets

B. Environment enterprise factors

C. Updated project scope baseline

D. Change management plan

A

Change management plan

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32
Q

To satisfy a CEO, a project sponsor wants to reduce the project’s schedule by two weeks. What should the project manager do next?

A. Crash the schedule

B. Use change control tools

C. Create a change request

D. Apply expert judgment

A

Use change control tools

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33
Q

An unforeseen issue results in the need to procure a new piece of machinery critical for meeting quality specifications. From where may the necessary funds obtained?

A. Key stakeholders

B. Management reserve

C. Contingency reserve

D. Project sponsor

A

Management reserve

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34
Q

During the first year of a three-year project a key supplier with a long lead time stops production and closes its factory What should the project manager do first?

A. Review the risk register

B. Perform a root cause analysis

C. Meet with the change control board (CCB)

D. Baseline the project.

A

Review the risk register

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35
Q

A project manager is receiving new scope demands from multiple sources. What should the project manager use to property address these requests?

A. Project management plan updates

B. Perform integrated change control process

C. Work performance reports

D. Project document updates

A

Perform integrated change control process

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36
Q

What tool should the project manager use to demonstrate to the customer that the final production meets the business needs?

A. Work breakdown structure

B. Project scope statement

C. Requirements traceability matrix

D. project management plan

A

Requirements traceability matrix

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37
Q

A new project stakeholder is identified who has interest in, but little authority or influence on, the project.
How

should the project manager handle this stakeholder?

A. Provide information to the stakeholder as needed.

B. Work closely with the stakeholder to proactively address their concerns.

C. Keep track of the stakeholder and respond to their needs.

D. Include the stakeholder on standard updates and keep them satisfied.

A

Keep track of the stakeholder and respond to their needs.

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38
Q

A project manager identifies a new project task that will not affect the delivery date. What should the project manager do next?

A. Begin working on the new task immediately.

B. Ask the sponsor to approve the new task.

C. Create a change request.

D. Modify the schedule to include the new task.

A

Create a change request.

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39
Q

A project manager notices that work started by the project team is misaligned with an industry regulation. The project manager recalls that this topic was previously discussed during a stakeholder a stakeholder meeting.

What should the project manager review?

A. Organization process assets

B. Work performance data

C. Issue log

D. Project management plan

A

Organization process assets

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40
Q

A project manager identifies a risk that a product could endanger its users. A risk response has been proposed that will decrease the product RC4 by 10 percent, but the project will still meet financial requirements What should the project manager do?

A. Avoid the risk because endangering users will expose the company to negative publicity

B. Accept the risk and use any remaining funding from the project to deal with the sequences.

C. Mitigate the risk by adding warning labels to the product

D. Transfer the risk to the user so it does not affect the project

A

Avoid the risk because endangering users will expose the company to negative publicity

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41
Q

After completing a project schedule, the project manager learns that the sponsor wants an earlier completion data without incurring additional costs. What technique can the project manager use to meet these requirements?

A. Resource leveling

B. Fast tracking

C. Monte Carlo simulation

D. Crashing

A

Fast tracking

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42
Q

Based on the project scheduled, how much float is there for activity number 4?

A. 0 days

B. 4 days

C. 7 days

D. 9 days

A

4 days

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43
Q

A project manager is developing an organizational chart and requests the use of a specialized resource from another department. The functional manager of that department understands the value of this resource but denies the request

What should the project manager do?

A. Modify the protect management plan

B. Request sponsor approval

C. Modify the resource requirements

D. Use networking

A

Use networking

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44
Q

A new project manager assumes a project that is behind schedule. The delay is the result of a field technician’s reluctance to implement the approved design before adding a new feature.

What should the project manager do?

A. Have the field technician and design engineer meet to develop a solution.

B. Request design modification to accommodate the field technician’s new feature.

C. Insist that the field technician accept the approved design.

D. Meet with the field technician and design engineer to develop a solution

A

Meet with the field technician and design engineer to develop a solution

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45
Q

Because critical distribution needs were not identified and considered, an upcoming product is canceled one day before me announced launch. What should have been better developed to prevent this?

A. Scope management plan

B. Communications management plan

C. Stakeholder engagement plan

D. Risk management plan

A

Stakeholder engagement plan

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46
Q

Before authorizing resource assignments, a company’s project management office (PMO) requires that the project manager present the approved project charter However, the project sponsor is on vacation for the next three weeks Stakeholders want the prefect to start as soon as possible

What should the project manager do?

A. Hold the protect until the sponsor approves the protect charter

B. Find resources that can informal!/ son the project lo avoid delays

C. Obtain authorization from the steering committee.

D. Review the main project milestones to identify potential task compression to avoid delays

A

Obtain authorization from the steering committee.

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47
Q

A project manager is assign to start the charter of an IT project and review the process inputs. However, the project manager realizes that the business case does not have adequate support.

What should the project manager do to resolve this situation?

A. Notify the project sponsor

B. Hire an external subject expert (SME).

C. Request that the business analysis team perform an evaluation.

D. Propose a review of the lessons learned in similar projects

A

Propose a review of the lessons learned in similar projects

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48
Q

Two weeks into a new project, the project manager is involved in an accident. As a result another project manager must be appointed.

What should the new project manager update first?

A. Project charter

B. Resource calendars

C. Project management plan

D. Organizational process assets

A

Project charter

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49
Q

A project manager completes the requirements traceability matrix but indicates that not all requirements will be addressed. What should the project manager do to resolve this situation?

A. Define the scope by using facilitation

B. Control the scope through variance analysis.

C. Plan scope management using expert judgment.

D. Compile requirements through affinity diagrams.

A

Define the scope by using facilitation

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50
Q

The CEO of a company notifies a project manager that a bill from a vendor working on the project amounts to USS50.000 each month. The CEO questions whether the vendor is meeting the deliverables to determine if the contract should be terminated early.

What should be provided to the CEO?

A. Procurement management plan

B. Seller performance evaluation

C. Contract administration plan

A

Seller performance evaluation

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51
Q

A software development protect lot a financial institution is underway. On the software solution?s deployment date, the software produces incorrect information. What should the project manager have done to avoid this?

A. Applied agile methods, as they do not require the Manage Quality process

B. Ensured that quality assurance practices were followed by the quality team.

C. Met with stakeholders to review the software specifications

D. Requested approval of the Manage Quality process reports before project deployment

A

Met with stakeholders to review the software specifications

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52
Q

A few weeks after joining a multi-generational project learn, the project manager notices that the team is beginning to have performance issues. A key subject matter expert (SME) who is also the oldest team member, is not getting along with the younger team members

What should the project manager do before the project gets behind schedule?

A. Conduct a team-building session to demonstrate the value of all team member contributions, regardless of age or experience.

B. Review resource assignments to ensure that resources are correctly assigned based on their experience.

C. Personally speak with the SME to explain that everyone needs to work together, regardless of age.

D. Ask the project sponsor to address the issue, noting the value of the SME in obtaining project results and meeting requirements

A

Conduct a team-building session to demonstrate the value of all team member contributions, regardless of age or experience.

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53
Q

A project manager for a US$15 million construction project must meet a specific project milestone earlier than planned because a season-long pattern of extreme weather is expected soon. The project is already over budget, and the project sponsor is not prepared to provide additional funding.

Which tool or technique should the project manager use to achieve the milestone before the extreme weather begins?

A. Resource smoothing

B. Crashing

C. Simulation

D. Fast tracking

A

Fast tracking

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54
Q

The project sponsor is inappropriately requesting status reports from individual team members. The project manager plans to meet with the sponsor to discuss the issue

To what should the project manager refer prior to the meeting?

A. Communications management plan

B. Risk management plan

C. Project charter

D. Work performance reports

A

Communications management plan

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55
Q

A local supplier is unable to meet a delivery date. The project team did not anticipate this new threat to the supply of the product. Importing this product will cost the project twice the price that the local vendor charges.

What should the project manager use to fund this effort?

A. Contingency reserve.

B. Project budget reserve

C. Management reserve

D. Risk response reserve

A

Management reserve

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56
Q

A team receives outsourced deliverables and determines that they do not meet the agreed-upon acceptance criteria, what should the project manager reference to verify this with the vendor?

A. Procurement management plan

B. Request for proposal (RFP)

C. Statement of work (SOW)

D. Inspections

A

Statement of work (SOW)

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57
Q

While developing a propel schedule, the project manager identified several team activities that were critically dependent upon early customer activities. These customer activities are now significantly late What should the project manager do next?

A. Review the risk response plan

B. Meet with the customer to agree on a revised project end date.

C. Ask the change control board (CCB) to revise the scope to fit the remaining time

D. Update the project plan, and review it with the team at the next project status meeting

A

Review the risk response plan

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58
Q

While meeting with the project team, the project manager learns that the new department manager, while abroad is raising questions. What should the project manager do next?

A. Raise the issue with the project sponsor

B. Provide the kick-off meeting notes to the department manager

C. Refer the department manager to the change control board (CCB)

D. Conduct a stakeholder analysis

A

Conduct a stakeholder analysis

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59
Q

Two team managers argue about who will perform and report the status of a particular task. What source may be consulted to help resolve this?

A. Work breakdown structure (WBS)

B. Team members’ functional managers

C. Responsible, accountable, consult, and inform (RACI) matrix

D. Project sponsor

A

Responsible, accountable, consult, and inform (RACI) matrix

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60
Q

A project sponsor approves a significant change to project scope that requires additional work and new deliverables from an external provider. What should the project manager do?

A. Conduct a performance review.

B. Initiate a change request.

C. Review work performance data.

D. Employ the contract change control system

A

Employ the contract change control system

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61
Q

During a project’s execution, a modification in a data entry specification is made Due to the modification three model defects are identified for repair. What should the project manager do?

A. Escalate to the project sponsor.

B. Enter change log items.

C. Submit change requests.

D. Update the risk register

A

Update the risk register

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62
Q

A project management office (PMO) asks a project manager to calculate a project’s contingency reserves What should the project manager do”?

A. Add a percentage to the cost based on previous experiences
B. Check the total cost and add a reserve to cover quality issues

C. Ask the PMO to increase the budget according to company policies

D. Review the risk management plan

A

Review the risk management plan

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63
Q

During project implementation, the project manager reviews identified key performance indicators (KPis) and determines the project is within budget and on schedule. To what process does this activity belong?

A. Perform Integrated Change Control

B. Review Scope Baseline

C. Review Project Performance

D. Monitor and Control Project Work

A

Monitor and Control Project Work

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64
Q

Which risk analysis diagram is used to compare the relative importance and impact of variables that have a high degree of uncertainty to those that are more stable?

A. Tornado

B. Decision tree

C. Ishikawa

D. Monte Carlo

A

Tornado

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65
Q

During e protect, a business need changes and the project is canceled. The project manager meets with prefect team members to collect information learned during the project Where should this information be documented?

A. Issue log

B. Status report
C. Enterprise environmental factors

D. Organizational process assets

A

Organizational process assets

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66
Q

A project manager has two projects of equal, strategic organizational important. However, due to budget constraints only one can be chosen.

There are uncertainties and risks associated with both projects.

What tool or technique should the project manager use to decide which project to choose?

A. Simulations

B. Decision tree analysis

C. Sensitivity analysis

D. Influence diagram

A

Decision tree analysis

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67
Q

Faulty vendor supplied parts must be returned and reordered. Based on previous experience with this vendor, the project team has already identified this as a risk?

What should the project manager do to record this?

A. Issue a change request to implement the configuration plan.

B. Update the quality checklist.

C. Update the risk register.

D. Revise the vendor’s contract

A

Update the risk register.

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68
Q

A project manager wants to recruit another team member to replace an architect who resigned. what document should capture this change?

A. Ground rules

B. Project management plan

C. Organizational process assets

D. Responsibility assignment matrix (RAM)

A

Responsibility assignment matrix (RAM)

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69
Q

A project manager has been receiving enhancements to a product that will be launched in five months. What should the project manager do next to ensure that these enhancements are included in the product release?

A. Begin the Perform Integrated Change Control process.

B. Implement the Control Quality process.

C. Update the project scope statement.

D. Revise the risk management plan

A

Begin the Perform Integrated Change Control process.

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70
Q

A new smart phone is introduced Market research indicates that customer expectations for the browsing speed of certain applications are unmet. To mitigate this, the quality team reviews the design and decides to reproduce the product.

What is this cost of rework called?

A. Cost of quality assurance testing

B. Cost of quality improvement

C. Quality management cost

D. Cost of quality (COQ)

A

Cost of quality (COQ)

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71
Q

A project manager receives an approved change request related to a project’s governance framework. What should the project manager do to implement this change?

A. Revisit the plan project process and update all planning documents affected by the change.

B. Re-estimate the durations of project activities affected by the change.

C. Put the project on hold until the impact of the change can be assessed.

D. Submit the change request to the project steering committee for approval

A

Revisit the plan project process and update all planning documents affected by the change.

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72
Q

A project manager is developing a project risk register. What tool or technique should the project manager use to generate a list of all possible project risks?

A. Sensitivity analysis

B. Brainstorming

C. Tornado diagram

D. Monte Carlo simulation

A

Brainstorming

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73
Q

Due to time limitations a project manager must quickly define cross-functional requirements and reconcile stakeholder differences. What tool or technique should the project manager use?

A. Interviews

B. Benchmarking

C. Observation/conversation

D. Facilitation

A

Facilitation

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74
Q

A project in the planning stage must have a product with the following attributes:
1. Development requires a high degree of specialization

  1. Delivery must occur within a specific time-frame

What should the project manager do next?

A. Hire qualified staff to develop the required product.

B. Acquire the product from a supplier with many resources despite limited experience.

C. Develop the product with current staff who must learn what is required.

D. Acquire the product from a supplier who will deliver it on time

A

Acquire the product from a supplier who will deliver it on time

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75
Q

A performing organization is consulted to implement a supply chain management application for a beverage manufacturing business. During a project meeting with the customer, the performing organization mentions that the predefined budget allocation by the customer needs to be addressed

Where did the project manager find this information?

A. Project assumptions

B. Project exclusions

C. Project constraints

D. Project deliverables

A

Project constraints

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76
Q

A project manager takes over a project after its project manager resigns. At the first team meeting, the new project manager notices that team members complain and create choice.

What should the project manager do?

A. Create a rewards and recognition policy

B. Clearly observe team member performance

C. Establish ground rules with clear expectations

D. Create a new responsible accountable consult, and inform (RACI) chart to resolve issues

A

Establish ground rules with clear expectations

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77
Q

A real estate company is developing a four-building complex. The project management plan calls for completion of one building per year at a cost of USS100 million each. At the end of year three building one was completed at a cost of USS100 million, building two was completed at a cost of SUS120 million and building three was 50 percent complete at a cost of USS60 million

To meet the original project management plan, what monthly performance is needed until the end of year four?

A. 125 percent

B. 120 percent

C. 115 percent

D. 110 percent

A

125 percent

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78
Q

A project manager developed a project management plan for a team composed of members based in three countries. The project manager assumed a 40 hour work week for all team members However, during project execution, the project manager teams that one country?s team members work a 35-hour week

Where should this information have been captured?

A. Organizational process assets

B. Enterprise environmental factors

C. Legal requirements documentation

D. Response, account. consultant, and inform (RAC) chart

A

Enterprise environmental factors

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79
Q

A project’s stakeholders include business unit executives, a regional finance director, and the CEO Several stakeholders are located In different countries. What should the project manager do to obtain stakeholder approval of the project management plan?

A. Email the detailed plan 10 all stakeholders, allow a review period. and later request approval by email
B. Ask the CEO to review and approve the plan, and then communicate the approval to the other stakeholders.

C. Invite the stakeholders to a subject matter expert (SUE) workshop to review the plan, and later seek their approval via teleconference.

D. Circulate the plan among stakeholders, prepare a summary, and seek approval of the plan during a steering committee meeting

A

Circulate the plan among stakeholders, prepare a summary, and seek approval of the plan during a steering committee meeting

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80
Q

A project team is using agile methodologies 10 develop a complex system. The company does not want to
help with any preliminary reviews of product testing because they believe testing is not their responsibility
What should the prefect manager do to encourage the company to agree to preliminary reviews or testing?

Use behavior-driven development for business reviews
Explain the situation to management using a responsible, accountable. consult and inform (RACI) chart
Suggest that the technology team complete al testing
Propose that the quality control team conduct a testing workshop for the company

A

Explain the situation to management using a responsible, accountable. consult and inform (RACI) chart

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81
Q

An approved change request adds an incentive to a lump sum contract if the contractor is able to maintain the
current baseline schedule. What should now be updated?
Scope baseline
Project management plan
Cost baseline
Schedule baseline

A

Cost baseline

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82
Q

A project manager joins a project that is located in a city far from corporate headquarters. The project manager
is struggling to find the right people within the company lo relocate and design the first draft for the client
What should the project manager do?

Outsource the staffing process
Assign virtual team members
Review the resource management plan
Revisit the team charter

A

Review the resource management plan

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83
Q

A project manager leading the implementation of a company?s new financial system needs to evaluate the
system?s quality. What can the project manager use to understand the project quality metrics and policies?

Quality control measurements
Process analysis
Quality management plan
Quality

A

Quality management plan

84
Q

Two members of a project learn are arguing about the specific work packages they must complete What
should the project manager use to resolve this conflict?

Organizational breakdown structure (OBS)
Responsibility assignment matrix (RAM)
Resource breakdown structure (RBS)
Work breakdown structure (WBS)

A

Responsibility assignment matrix (RAM)

85
Q

A product manager needs a website to display product information. The marketing team meets with the project
manager to review its wish list of website functions. What should the project manager do next?

Perform a risk analysis.
Create the statement of work (SOW)
Assemble the team
Develop a project budget

A

Create the statement of work (SOW)

86
Q

While preparing a projects third progress report, the project manager identifies that the project will experience
delays due to late material deliveries The two previous project reports indicated that the project was on track
What should the project manager do next?

Discuss it with the project team to determine the most appropriate way to respond
Add it to the issue tog and include it in the project report
Contact the procurement manager to expedite delivery or the material
Escalate the issue to the project owner and request a schedule change

A

Add it to the issue tog and include it in the project report

87
Q

During a project’s final phase, the project manager evaluates project deliverables by comparing them to a
similar, completed project. The project manager notices that previous mistakes are being repeated.
What should the project manager improve to avoid future mistakes?

Implementation of lessons learned management techniques
Creation of the work breakdown structure (WBS)
Definition of the project scope statement
Application of quality control measures

A

Implementation of lessons learned management techniques

88
Q

A customer’s requested design change is approved by toe change control board (CCB).The project manager
then discovers that toe change will cause a three-month project delay. What should the project manager have
done to avoid Bus1?

Thoroughly assessed toe request in accordance with the risk management plan
Fast tracked and crashed the schedule
Increased the authorized budget, and requested additional resources
Redefined the project scope to include the new design

A

Thoroughly assessed toe request in accordance with the risk management plan

89
Q

When a procurement contract is terminated, what should a prefect manager do first?

Advise the protect sponsor.
Update the lessons learned
Create the procurement file
Conduct a procurement audit

A

Conduct a procurement audit

90
Q

An experienced project manager is assigned to a protect that could fail to meet its goals and objectives. What
should the project manager do to decrease the likelihood of this happening?

Actively manage stakeholder involvement
Regularly update lessons learned communications.
Manage quality
Review change control procedures

A

Actively manage stakeholder involvement

91
Q

A project manager invites the new CIO to a meeting to review a project’s key deliverables. milestones, and
roles and responsibilities. what is the project manager’s purpose for this?

Identifying stakeholders
Planning communications management
Minimizing stakeholder resistance
Developing the project charter

A

Developing the project charter

92
Q

Midway through a project’s execution phase, the client asks to add new product features. What should the
project manager do first?

Review the project scope with project team members and me client.
Obtain scope-change approval from the change control board (CCB)
Reject the request
Assess the impact of the request on the overall protect management plan

A

Assess the impact of the request on the overall protect management plan

93
Q

The implementation of a large financial management software application has been successfully completed.
The project manager is preparing to transfer the product to the IT support team
What is the support team responsible for after the hand-off is approved?

Working with the project team to prepare the application’s user manual
Owning any pending project deliverables approved by the project’s steering committee
Providing application training to the finance department S
Maintaining the application and supporting users with software issues

A

Maintaining the application and supporting users with software issues

94
Q

A key project stakeholder requests that the project management plan ensures that actions are taken to prevent
defects. What should the project manager use to document how the project will demonstrate compliance with
this requirement?

Checklists
Quality management plan
Quality metrics
Requirements documentation

A

Quality management plan

95
Q

A project manager must evaluate and simulate the impact of a list of risks for a project’s duration. What should
the project manager do?

Conduct a what-if scenario analysis.
Prepare a set of contingent response strategies.
Complete an expected monetary value (EMV) analysis.
Perform a schedule network analysis

A

Conduct a what-if scenario analysis.

96
Q

Significant customer change requests to project scope result in a 40 percent budget overrun What should the
project manager to do prevent this from reoccurring in future projects?

Execute variance analysis
Obtain expert judgment when defining project deliverables
Perform modeling techniques
Use parametric estimating

A

Execute variance analysis

97
Q

After contact sign-off a project manager learns that the vendor has a reputation of not delivering according to
the contract. To ensure the vendor?s compliance, what should the project manager do?

Cancel the current contract and select another vendor
Insist on a firm fixed price (FFP)
Conduct a make-or-busy analysis to verify vendor reliability
Perform periodic inspection of the vendor?s work and progress

A

Perform periodic inspection of the vendor?s work and progress

98
Q

A senior manager asks a loam member for a quick update on the project’s progress. The team member
redirects the senior manager to the project manager to ensure that the information being relayed is accurate and appropriate for this manager to receive What document dictated this team member’s action?

Responsible, accountable, consult, and inform (RACl) matrix
Communications management plan
Stakeholder register
previous week’s meeting minutes

A

Communications management plan

99
Q

A set of high-impact repetitive tasks must be executed during a project. What can the project manager use to
ensure that all team members.
Consistently perform these tasks in the same manner?

Quality metrics
Quality control
Quality audits
Quality checklists

A

Quality audits

100
Q

A project team member identifies a quality issue that may cause the product by the customer. However. me
project sponsor wants to deliver the product.
What should the project manager do?

Update the issue log.
Deliver the product.
Review the quality checklist.
Ensure that the product meets customer requirements

A

Ensure that the product meets customer requirements

101
Q

An issue requires the execution of the project’s contingency plan, which impacts the schedule. What should the
project manager do?

Issue a change request.
Update the contingency plan.
Review the cost impact.
Initiate a risk audit.

A

Issue a change request.

102
Q

The procurement department submits a request for proposal (DFP) to potential vendor to execute a project.
After the bidder conferences, the project manager receives an email from vendor A requesting clarification of
the RFP.
What should the project manager do next.

the RFP with the clarification and resend it to all the vendors.
Email all the vendors with the clarification
Email vendor A with the clarification
Obtain management?s approval before sending the information

A

the RFP with the clarification and resend it to all the vendors.

103
Q

A project management office (PMO) asks a project manager to calculate a project?s contingency reserves.
What should the project manager do?

Review the risk management plan.
Check the total cost and add a reserve to cover quality issues.
Ask the PMO to increase the budget according to company policies.
Add a percentage to cost based previous experience.

A

Review the risk management plan.

104
Q

A project manager is reviewing an inspection report for a subcontractor. The report shows that the
subcontractor is performing behind schedule and will be unable to deliver on time What should the project
manager do1?

Escalate the issue to the subcontractor’s sponsor
Update the seller performance evaluation documentation
Communicate the issue to the subcontractor, and identify a backup plan
Accept the delay, and issue a change request

A

Communicate the issue to the subcontractor, and identify a backup plan

105
Q

Midway through implementation of a construction project, a supplier fails to deliver cement and jeoparalizes
the project schedule. The construction team leader asks the project manager to implement a contingency plan.
What action should the project manager take?

Refer to the risk register.
Implement a workaround.
Brainstorm with the team.
Inform project stakeholders of the risk occurrence.

A

Refer to the risk register.

106
Q

A senior executive, who has not been identified as a stakeholder, asks a team member for protect information
The team member Informs the project manager. What should the project manager do?

Revise the communications management plan
Provide the information to the senior executive
Update me stakeholder register to include the senior executive
Conduct a status meeting with stakeholders

A

Provide the information to the senior executive

107
Q

During a risk analysis of a new system’s security features, it is discovered that some users may have access to
noncritical customer data Upon evaluation, the team agrees that the risk has a low probability of occurring
What should the project manager do with this information?

Perform a qualitative analysis
Update the risk management plan.
Perform an impact assessment
Update the risk register

A

Update the risk register

108
Q

While starring a new protect, the project manager realizes that customer requirements are significantly afferent
from similar projects their organization typically executes. The project will not receive significant finding until
the work is completed, at which point hill funding will be available What should the project manager do first?

Update the risk register to document the lack of funding.
Meet with the customer to establish the minimum scope required to secure funding.
Review the cost estimate to reduce the project risk.
Request a release of The management reserve to cover the additional funding

A

Request a release of The management reserve to cover the additional funding

109
Q

A project manager receives an approved request related to a project’s governance framework. What should the
project manager do to implement this change?

Revisit the plan project process and update all planning documents affected by the change.
Re-estimate the durations of project activities affected by the change
Put me project on hold until the impact of the change can be assessed
Submit the change request to the project steering committee for approval

A

Revisit the plan project process and update all planning documents affected by the change.

110
Q

A new project manager is assigned midway through a project After conducting a project performance review,
the project manager discovers that a supplier is unable to finish the work At this stage, switching suppliers will
carry considerable risk however not switching will result in cost increases and schedule delays
What should the project manager do next?

Analyze the impact and formulate a plan
Identify a new supplier as a replacement in case the issue recurs
Help the supplier to resolve the issue and finish the work
Ask management and the procurement department to resolve the issue

A

Analyze the impact and formulate a plan

111
Q

Upon completion of a project cash-flow review, the project manager notices that next month there will be a
funding shortfall. This is a result of several concurred project activities being done this month. The sponsor
advises that the required funds will be made available the following month.
What should the project manager do?

Meet with the sponsor to explain that the project will need to be put on hold next month.
Check the project budget to determine why mere is a funding limitation, and ensure that this does not
reoccur.
Determine if some activities with Boat can be rescheduled until funding is available, and make
arrangements to pay later for others
Review the contingency reserve to see if funds can be made available next month.

A

Review the contingency reserve to see if funds can be made available next month.

112
Q

After completing the project charter, the project manager sends it to the project stakeholders. What should the
project manager do before starting the project planning process?

Create the work breakdown structure (WBS).
Obtain project charter approval.
Develop the risk register.
Conduct the project’s kick-off meeting

A

Obtain project charter approval.

113
Q

A project is trending unfavorably. To what should the project manager refer to ensure that stakeholders are
properly informed?

Stakeholder register
Communications management plan
Risk management plan
Project management plan

A

Communications management plan

114
Q

During a project’s execution phase, a developer suggests a design change that will improve system
performance without incurring additional costs.
What should the project manager do first?

Analyze the work performance data to ensure that there will be no negative impact
Ask the developer to implement the change without negatively impacting the schedule
Ask the technical manager to review the suggestion
Document the suggestion and implement the Perform Integrated Change Control process

A

Document the suggestion and implement the Perform Integrated Change Control process

115
Q

To begin transitioning the final deliverables to the client, a project manager develops the project closure
documentation. What should be used to develop the project closure documentation?

Project management plan and preliminary releases
Organizational process assets and project management plan
Accepted deliverables and project charter
Accepted deliverables and preliminary releases

A

Accepted deliverables and project charter

116
Q

A prevents action is approved by the change control board (CCB). What should the project manager do next?

Implement the action
Add a contingency reserve for the risk
Request the project sponsor’s authorization
Issue a change request

A

Implement the action

117
Q

An issue arises on a project A team member recalls that this issue has occurred before, but cannot remember
the solution. Where is the first place the project manager should look to find the solution?

Organizational process assets
Checklists
Escalation procedures
Organizational policies

A

Organizational process assets

118
Q

During a sprint review, the product owner expresses dissatisfaction with the delivered product. The sprint
retrospective Identifies that the end users were unavailable for the project, so the development team built the
system based on assumptions of their requirements. What should the project manager have done?

Ensured that end users attended daily scrum meetings
Recorded the issue d end-user unavailability In the issue log
Asked the product owner to monitor the project more closely.
Escalated the issue of end-user unavailability when It was Identified during the daily scrum meetings

A

Escalated the issue of end-user unavailability when It was Identified during the daily scrum meetings

119
Q

A project manager needs to add a subject matter expert (SME) to the project team. However, no internal
resources is available, so external resource will need to be hired.
What type of contract should be used?

Film fixed price (FFP)
Time and material (T&M)
Fixed price incentive fee (FPIF)
Cost-reimbursable

A

Time and material (T&M)

120
Q

A company wants to design and build its first robotic product. The prefect team members have limited
knowledge in robotics, and do not know how to define and control product performance. What should the
project manager do to ensure product performance?

Use expert judgment
Update the quality metrics
Conduct statistical sampling
Perform benchmarking

A

Use expert judgment

121
Q

A project manager is reviewing work performance data in preparation for the Close Project process. The data
reveals that one of the deliverables was not accepted. The estimated work required to complete acceptance of
the deliverable will delay the project completion date by two months.
What should the project manager do next?

Allocate the contingency reserve to procure resources needed for completion
Update the schedule and perform the work
Issue a change request for review by the change control board (CCB)
Update the watch list in the risk register

A

Issue a change request for review by the change control board (CCB)

122
Q

After reviewing the project management plan, a project manager notices that some of the resistant team
members have become supportive. Where should the project manager update this information?

A. Resource management plan
B. Stakeholder engagement plan
C. Communications management plan
D. Quality management plan

A

Stakeholder engagement plan

123
Q

The project sponsor is inappropriately requesting status reports from individual team members. The project
manager plans to meet with the sponsor to discuss the issue
To what should the project manager refer prior to the meeting?

Communications management plan
Risk management plan
Project charter
Work performance reports

A

Communications management plan

124
Q

While reviewing project documents, a newly assigned project manager discovers that the project management
plan is not yet complete What document should the project manager review to understand the project’s
high-level requirements’?

Project scope statement
Historical information
Project charter
Product definition

A

Project charter

125
Q

A project manager meets with the project sponsor and customer both of whom declare the project a success
and agree to accept project deliverables The sponsor is impressed that the project was completed on schedule
and within budget and wants the project manager to immediately assume a new, larger, and critically
important project
What should the project manager do next?

Archive all project documents for the current project.
Verify that project deliverables conform to quality standards
Ask the current project team to immediately begin work on the new project
Organize a team celebration for the current project

A

Archive all project documents for the current project.

126
Q

A company is using Lean Six Sigma methodology on a project. Midway through the project, an external an
consultant is invited to conduct an audit to ensure that the methodology is being properly applied.
Which process is being employed?

Manage Quality
Control Quality
Perform Qualitative Risk Analysis
Plan Quality Management

A

Control Quality

127
Q

A product Installed early in a project is the incorrect size A change was approved to replace the product during
a planned production stoppage However, the stoppage date was too soon to allow for procurement of a new
product Instead, the team installs a revised product found internally at a lower cost.
What should the project manager do?

Advise the client on the benefits and impacts of keeping or replacing the product, then document the
dent’s decision
Document the change to the revised product and cost per the change management process
Submit a change request to replace the product with one that meets the client’s specifications
Gather the team to reenforco the agreed-upon change management process to ensure that no similar
changes occur in the future

A

Submit a change request to replace the product with one that meets the client’s specifications

128
Q

A stakeholder instructs a propel manager 10 transfer a key resource from project A’s team to project B’s team.
What should the project manager do first?

Consult with other stakeholders to counter the proposal
Propose cancelling the protect it the key resource is unavailable
Negotiate with the stakeholder to use the key resource
Assess the impact of the request, and issue a change request

A

Consult with other stakeholders to counter the proposal

129
Q

A project component contains a fragile part that is costly to manufacture. The project manager must transfer
the risk whenever possible. What should the project manager do?

Purchase an insurance policy against transportation damage.
Assign the risk to a sub-project manager.
Issue a change request to arrange for air transport.
Change the product specification to less fragile materials.

A

Purchase an insurance policy against transportation damage.

130
Q

A Strike at a contracted production plant affects the delivery of a project’s major deliverable and impacts
project objectives. To What should the project manager refer to address this issue?

Standardized bid documents
Managing multiple suppliers documents
Procurement statement of work (SWO)
Risk response plan

A

Procurement statement of work (SWO)

131
Q

An external provider is late with the delivery of a finished item. As a measure of goodwill, and to maintain the
project s schedule. the provider offers to bear the cost of renting a temporary system. Since no schedule
slippage will occur, what should the project manager do next?

Conduct the Perform Integrated Change Control process.
Update the project documents.
Take no further actions because there is no schedule slippage.
Account for this additional resource in the work breakdown structure (WBS).

A

Conduct the Perform Integrated Change Control process.

132
Q

A project manager preparing a project status update calculation that the cost performance index (CPI) is 1.1,
and the schedule performance index (SPI) is 0.95. What is the project?s status?

Over budget and ahead of schedule
Under budget and ahead of schedule
Over budget and behind schedule
Under budget and behind schedule

A

Under budget and ahead of schedule

133
Q

After performing the program evaluation and technique (PERT), the following information was produced.
Using a beta distribution, how many hours in the weighted average activity time?

  1. 66
  2. 16
  3. 33
  4. 16
A

5.16

134
Q

A project manager is asked to estimate a project using a firm fixed-price (FFP) contract. What estimating
technique should be used?

Parametric
Three-point
Bottom-up
Analogous

A

Analogous

135
Q

A project plans the agenda for a kick-off meeting. As one of the first agenda items, the project manager wants
to set the strategic direction of the project.
Who should present this topic?

Customer
Functional manager
Project sponsor
Project manager

A

Project sponsor

136
Q

A client has formally approved the acceptance criteria for a project’s deliverables. What should the project
manager do to ensure that useful data Is gathered to identify defects during production?

Conduct quality audits.
Perform process analyses
Use check sheets
Establish quality metrics

A

Conduct quality audits.

137
Q

While performing a stakeholder analysis, the project manager realizes that several stakeholders have
competing priorities. What should the project manager do?

Meet with the stakeholders to obtain alignment
Set priorities based on the statement of work (SOW).
Refer to the project charter
Ask the sponsor to speak with the stakeholders

A

Meet with the stakeholders to obtain alignment

138
Q

A project manage identifies the root cause of a quality issue and implements corrective action What should the
project manager do next?

Conduct an inspection of the issue.
Update the lessons learned documentation.
Revise the checksheets and organize the facts.
Perform a variance analysis.

A

Update the lessons learned documentation.

139
Q

A product development manager, who is unsure of an initial prototype’s requirements, is upset to learn that it
must be compared in two months What should the project manager have done to avoid this?

Obtained the required resource from the procurement manager
Ensured that the right resources were assigned to the project
Included the product development manager m the communications management plan
Obtained stakeholder agreement on the projects schedule and deliverables

A

Obtained stakeholder agreement on the projects schedule and deliverables

140
Q

During the deployment of a new system, an unexpected power outage occurs, What should the project
manager do?

Perform a qualitative risk analysis.
Refer to the risk register, and inform key stakeholders.
Categorize the risk, and update the assumptions log.
Assess the risk probability and impact.

A

Refer to the risk register, and inform key stakeholders.

141
Q

During e project meeting, a stakeholder disagrees with a key deliverable and project milestone listed In the
approved project charter. What should the project manager have done to prevent this?

Classified stakeholders using a power/interest grid
Met more frequently win the stakeholder
Engaged the stakeholder earlier
Conducted a thorough stakeholder analysis

A

Engaged the stakeholder earlier

142
Q

A team is working on a project to address a customer’s incomplete records. A list of the customer’s files is
created, and the team begins work During the project, a key stakeholder asks that another small group of
incomplete records be added to the list.
What should the project manager do?

Refuse the request
Add the small group of records to the list.
Make a decision based on the project sponsor’s opinion
Issue a change request, and evaluate the impact with the project team

A

Issue a change request, and evaluate the impact with the project team

143
Q

A new project manager resumes a project in its execution phase. During a project status meeting, a team
member reports an issue shared by a stakeholder.
What should the new project manager do?

Advise the project team to immediately address the issue.
Review the issue log.
Update the risk management plan.
Review the stakeholder engagement plan

A

Review the issue log.

144
Q

A project manager realizes that there may be a potential conflict of interest due to a stakeholder’s relationship
with a key supplier. What should the project manager do?

Report the conflict to the project sponsor, and ask for advice.
Ask the stakeholder to retrain from using any influence that may negatively or positively impact the
project
Remove the stakeholder from the project, and update the stakeholder register
Advise the stakeholder 10 resign from the protect

A

Report the conflict to the project sponsor, and ask for advice.

145
Q

During a project execution phase, the project team fails to meet client expectations for the deliverables. The
project manager wants to remove distractions and focus the team on the objectives
What should the project manager do?

Set up new ground rules for team expectations.
Create a war room to enhance the team’s ability to communicate.
Update the communications management plan to include additional communications.
Coach the team members on how to be better team players

A

Set up new ground rules for team expectations.

146
Q

A key stakeholder is concerned about a critical risk that may cause the project to run over budget The project
manager wants to share the mitigation plan with the stakeholder What should the project manager do first?

Review the risk register to identify the mitigation plan
Consult the communications management plan to identify how to inform the stakeholder.
Identify which deliverable in the work breakdown structure (WBS) will be affected by the risk
Check the organizational chart to determine the stakeholder’s department.

A

Consult the communications management plan to identify how to inform the stakeholder.

147
Q

During execution of a critical project, a project manager is removed due to continuous customer and
stakeholder complaints about lack of communication. What should the new project manager do first?

Manage stakeholder engagement
Review the project management plan
Use influencing to obtain project support
Meet with the project team

A

Manage stakeholder engagement

148
Q

A project manager develops a project’s risk breakdown structure (RBS) divided into four categories.
The team identifies a quality problem with one of the project deliverables. In what category should this risk be included?

A. Organizational

B. External

C. Technical

D. Project management

A

Project management

149
Q

Before disbanding a project team, the project manager facilitates a lessons learned workshop. What should the project manager do next?

A. Perform a post-implementation review

B. Send project documents to the stakeholders.

C. Archive project documents using generally accepted practices

D. Organize a party to celebrate the project’s success

A

Archive project documents using generally accepted practices

150
Q

During the project initiation phase, The project manager is identifying key deliverables based on the project’s business requirements. The project manager believes that the timeline is unrealistic due to the high number of key deliverables.

What tool or technique should the project manager use to prioritize the key deliverables?

A. Expert judgment
B. Assumption and constraint analysis
C. Decision tree analysis
D. Rolling wave planning

A

Decision tree analysis

151
Q

After preparing the final project report, the project manager realizes that the stakeholder distribution list is incomplete.
What should the project manager do?

A. Refer to the communications management plan

B. Refer to the stakeholder list created during the development of the project charter

C. Gather inputs from the team to develop the list of stakeholders.

D. Ask the project sponsors for a list of stakeholders

A

Refer to the communications management plan

152
Q

A project manager assumes a strategic project that has been ongoing for two years. Project team members are located in different countries, and communication among them is complex due to language and time-zone differences. The project manager wants to obtain valid information about team members’ responsibilities and where the work is to be performed.

To what document should the project manager refer?

A. Activity attributes

B. Work breakdown structure (WBS)

C. Enterprise environmental factors

D. Communications management plan

A

Activity attributes

153
Q

A project manager is assigned to an ongoing project and receives notification from another department that they were not made aware of timeline slippage on one of the key deliverables. To which document should the project manager first refer?

A. Project management plan
B. Risk matrix
C. Communications management plan
D. Project charter

A

Communications management plan

154
Q

A project has been completed, and the product delivered to the client However, the product has a defect and only partially meets business needs.

Where mil the project manager document an estimate of when the business need will be fully met?

A. Lessons learned repository
B. Final report
C. Bid documents
D. Business case

A

Lessons learned repository

155
Q

A project manager creates an internet project repository available to all stakeholders. The expectation is that all updated documents will be shared via this repository.

What type of communication does this describe?

A. Broadcast
B. Network
C. Interactive
D. Pull

A

Pull

156
Q

A sponsor proposes a project scope change that is popular with the project team and Key stakeholders. what should the project manager do?

A. Update the project requirements.
B. Follow the scope change request process.
C. Modify the work breakdown structure (WBS).
D Notify stakeholders of the change.

A

Update the project requirements.

157
Q

During a project’s initiation phase, the project manager reviews the business case and finds that information is incomplete. What should the project manager do?

A. Add an information gap to the risk register
B. Review the protect statement of work (SOW) to create the project charter
C. Revise the business case to narrow the protect scope and create the protect charter
D. Review the business case with the sponsoring organization to confirm that the project aligns with business needs

A

Review the business case with the sponsoring organization to confirm that the project aligns with business needs

158
Q

During the construction of a port, a nearby fishing community blocks the projects access route and demands the construction or a paved road connecting the community with the port. This increases the project cost by five percent.

What should the project manager have done to prevent this?

A. Obtained an accurate budget
B. Performed a stakeholder analysis
C. Reviewed the project scope
D. Performed a risk analysis

A

Performed a stakeholder analysis

159
Q

A recent project took 12 months to complete, however? a new similar project is estimated to take 16 months to complete.
What tool or technique should be used to match the timeline of the first project?

A. Crashing
B. Quantitative risk analysis
C. Monte Carlo simulation
D. Expert judgment

A

Crashing

160
Q

A supplier delivers equipment that fails to meet customer requirements. Investigation determines that the supplier misunderstood the requirements and made incorrect assumptions without clarifying them with the customer.

What communication method should the project manager have used to avoid this?

A. Push
B. Active listening
C. Pull
D. Interactive

A

Interactive

161
Q

A project stakeholder requested a scope enhancement that was not approved due to budget constraints. Two months later, the teams that the budget has enough flexibility to enhance scope

To resubmit the identical request, to what document should the project manager refer?

A. Change log
B. Issue log
C. Risk register
D. Stakeholder register

A

Change log

162
Q

During a crisis, additional resources and time were required to resolve the issues. The avoid this situation, what should the project manager have addressed earlier?

A. Resource changes
B. Technology updates
C. Unmanaged risks
D. Management changes

A

Unmanaged risks

163
Q

During review of a time-critical project’s work breakdown structure (WBS). the sponsor challenges the need for project documentation. What should the project manager do?

A. Accept the sponsor’s challenge and revise the WBS
B. Agree with the sponsor and postpone documentation activities to a later stage
C. Explain to the sponsor that project documentation is needed for audits or reference for future projects
D. inform the sponsor that project documentation is necessary to align with project scope.

A

Explain to the sponsor that project documentation is needed for audits or reference for future projects

164
Q

A project manager identifies a risk for a complex module in a project Before executing work on this module, a technical specialist suggests adopting a proven technology rather than using a new. experimental technology. The project manager accepts this suggestion.

What risk response strategy did the project manager use?

A. Share
B. Avoid
C. Mitigate
D. Transfer

A

Mitigate

165
Q

A supplier reports that they are over capacity, which may delay their delivery, what should the project manager update?

A. Stakeholder register
B. Risk register
C. Project schedule
D. Issue tog

A

Risk register

166
Q

A company has recurring quality issues with one of its sole-source suppliers, a new project will incur significant penalties from the customer if deliveries are late.

What should the project manager do?

A. Negotiate with other vendors with better quality-control methods.
B. Review incoming inspection reports and quality logs.
C. Escalate the issue to senior management.
D. Identify high-level risks prior to developing contingency plans

A

Escalate the issue to senior management.

167
Q

A protect manager develops a business case during project initiation. What areas should the project manager consider when developing the business case?

A. Expected resource performance and cost-benefit analysis
B. Expected resource performance and the project’s contribution to the strategic portfolio objectives
C. Business benefits provided by protect deliverables and portfolio analysis
D. Business benefits provided by project deliverables and the organizational strategy

A

Business benefits provided by project deliverables and the organizational strategy

168
Q

Project documentation includes a few assumptions considered during the early stages of the protect During the requirements gathering sessions, the project sponsor states that the protect fails to represent their expectations and requests additional functionalities

What should the project manager do next?

A. Estimate the impact of the requested changes and inform the sponsor of the added costs
B. Ensure that the project charter and project plan are approved and reflect the client scope
C. Inform the sponsor that the deadline for submitting requirement ended at project Sign-off
D. Initiate a change request to ensure that the change Is appropriately evaluated

A

Estimate the impact of the requested changes and inform the sponsor of the added costs

169
Q

As a project approaches its final phase, the project manager sends a follow-up report to the. Some stakeholders comment that some unresolved issues have been excluded from the report.

What should the project manager have done to prevent this?

A. Conducted the Monitor Communications process
B. Implemented the Monitor Risks process
C. Followed the Perform Integrated Change Control process
D. Better controlled project documents

A

Implemented the Monitor Risks process

170
Q

A project manager completes a protect management plan for a global project due in 12 months. When two team members leave the project, what should the project manager do?

A. Update the resource schedule
B. Review the organization chart
C. Upload the communications management plan
D. Review the resource management plan

A

Review the resource management plan

171
Q

A project schedule requires the delivery of major components by ocean barge during hurricane season, the project manager enters the issue in the risk register and the project owner opts to take no additional action.

Which strategy did the project owner select?

A. Transfer
B. Accept
C. Avoid
D. Mitigate

A

Accept

172
Q

A test manager informs a project manager about a one-week schedule delay to complete the testing phase. What should the project manager do next?

A. Fast track the schedule.
B. Crash the schedule.
C. Check whether this task is on the critical path.
D. Negotiate with the customer for a change in the schedule

A

Check whether this task is on the critical path.

173
Q

During a project team meeting, a team member suggests an enhancement that tans outside of the project charter. The project manager states that the team needs to concentrate on completing all required work.

Which action has the project manager performed?

A. Change management
B. Scope creep
C. Conflict resolution
D. Scope management

A

Scope creep

174
Q

Alter the root cause of defective deliverables is identified, the project director decides to closely examine me team performance assessment.
What will the results of this method contribute to during project execution?

A. Project team acquisition and the analysis of combined project experience
B. Resource management planning and the definition of role descriptions
C. Project team development and the improvement of the team’s skill level
D. Project team management and the improvement of team interactions

A

Project team development and the improvement of the team’s skill level

175
Q

A new project requires resources with specific skills and competences from various departments. Since most company staff are already assigned to other project manager must identify and agree on available internal human resources, and hire external experts.

What should the project manager use first to obtain resources?

A. Negotiation skills
B. Acquisition skills
C. Individual and team assessment toots
D. Requirements analysis tools

A

Negotiation skills

176
Q

Two Team members have continuing conflicts that affect team morale. What should the project manager do to resolve the conflicts?

A. Remove both team members from the team
B. Remove one of the team members from the team
C. Discuss a resolution with all team members
D. Work with each team member using a direct and collaborative approach

A

Discuss a resolution with all team members

177
Q

During a project’s initiation, project manager A realizes that the project is dependent on and linked to other projects Project manager A attempts to change the plans of these other projects. The other project managers feel that project manager A has overstepped boundaries.

Which document does project manager A need to revisit?

A. Project charter
B. Organizational process assets
C. Scope management plan
D. Statement of work (SOW)

A

Project charter

178
Q

A project manager develops a communications management plan, knowing that a difficult stakeholder can affect project goals What should the project manager do?

A. Closely manage that stakeholder based on the power/interest grid.
B. Set up a separate reporting process for this stakeholder
C. Ensure that this stakeholder sees all communications sent to the team
D. Provide this stakeholder with all information, even if unimportant.

A

Closely manage that stakeholder based on the power/interest grid.

179
Q

A vendor supplies equipment for several of a company’s projects.
The vendor informs one project manager that the project’s equipment can be delivered earlier than anticipated The project manager recognizes that this is an opportunity to complete the project ahead of schedule

What should the project manager do next?

A. Request management approval
B. Revise the project schedule
C. Use the equipment offered.
D. Determine if there is a risk

A

Determine if there is a risk

180
Q

Midway through project implementation, stakeholders lose confidence in project management and want to withdraw. What should the project manager use to maintain and improve relationships with the stakeholders?

A. Power/influence grid evaluation
B. Pull communication
C. Detailed project status reporting
D. Interactive communication

A

Interactive communication

181
Q

A client adds a new feature and requests a budget update the development of this feature cannot extend the project schedule for more than one month The client has already agreed to a cost per hour

What should the project manager do next?

A. Calculate project performance using the earned value management (EVM) method
B. Estimate the required number of additional project resources
C. Update the resource management plan
D. Review the responsibility assignment matrix (RAM)

A

Estimate the required number of additional project resources

182
Q

A project team conducts acceptance testing of equipment against the client’s performance specifications. Once testing is complete, documentation confirms client acceptance of the equipment. What process should the project manager now perform?

A. Monitor and Control Protect Work
B. Control Procurements
C. Close Project or Phase
D. Control Quality

A

Close Project or Phase

183
Q

A project team member discovered an issue with the system being developed. The project manager learns that the team member fixed the issue without consulting the change control board (CCB).

What should the project manager do?

A. Request additional funds to train the team member.
B. Submit a change request to the CCB
C. Determine if the documentation has been updated by the CCB.
D. Remove the team member from the project

A

Submit a change request to the CCB

184
Q

A project meets time and cost targets, and the project sponsor approves the deliverable as meeting an quality requirements,
The project manager proceeds to finalize the external suppliers’ contracts. What should the project manager have already completed?

A. Obtaining customer acceptance of the deliverable
B. Administrative closure
C. Lessons learned
D. Financial closure

A

Obtaining customer acceptance of the deliverable

185
Q

Han way through a project the project manager learns that a competitor’s product has entered the market.
This causes the project manager to question whether the project deliverables are still in line with the organization’s strategy
What should the project manager do?

A. Update the requirements management plan
B. Perform benefit analysis
C. Revise the project management plan
D. Change the deliverables

A

Perform benefit analysis

186
Q

A natural disaster occurs that severely disrupts a project’s progress
When should the project manager provide status updates to stakeholders?

A. In accordance with the stakeholder engagement plan
B. As described in the communications channel diagram
C. As soon as the mitigation plans are in place
D. As needed and in line with the project charter

A

In accordance with the stakeholder engagement plan

187
Q

A project team member encounters an issue and identifies a workaround, but fails to inform the project manager, Two weeks later. a similar issue occurs that impacts the project.

What could have prevented this issue’s reoccurrence?

A. Documenting the organizational process assets
B. Updating the risk register
C. Revising the responsibility assignment matrix (RAM)
D. Performing a root cause analysis

A

Documenting the organizational process assets

188
Q

After several weeks on a new project, the project manager learns that the accounting apartment has rejected an charges because the project was not approved.
What should the project manager have done to prevent this?

A. Obtained the funds needed to initiate the project
B. Verified that the project charter was authorized by the sponsor
C. Planned the resources necessary to initiate the project
D. Verified that the business case was authorized by the steering committee

A

Verified that the project charter was authorized by the sponsor

189
Q

A project manager notices an unusually high rate of risks, but has limited resources to address them To what should the project manager refer to determine risk priorities?

A. Risk breakdown structure (RBS)
B. Risk probability and Impact matrix
C. Risk management plan Risk
D. Risk mitigation strategy

A

Risk probability and Impact matrix

190
Q

A project manager detects more errors than usual during software component development. Which process did the project manager use to detect this?

A. Plan Quality Management
B. Monitor Risks
C. Manage Quality
D. Control Quality

A

Control Quality

191
Q

A project manager is leading a team of 70 people from 22 cities and six countries.
Four months into prefect execution, the project manager realizes that several team members are not attending project update meetings
What should the project manager do to resolve this?

A. Explain the importance of attending project update meetings to the project team
B. Reschedule the meeting times so that they occur during Business hours tor most learn members
C. Split the team into smaller groups and set different meeting times for each
D. Hold individual meetings with team members and reschedule meeting times for better attendance

A

Reschedule the meeting times so that they occur during Business hours tor most learn members

192
Q

During an IT hardware manufacturing project, the project manager discovers that certain batches of components are failing quality inspections. What should the project manager use to lower the failure rate?

A. Control chart
B. Tornado diagram
C. Probability and impact matrix
D. Fishbone diagram

A

Fishbone diagram

193
Q

A lengthy, ongoing project exhausts a project team.
Due to deadline issues, the project manager needs to encourage team members What should the project manager do?

A. Review the project charter and propose extending the project schedule.
B. Provide more recognition and rewards to team members.
C. Request additional resources.
D. Discuss the situation with the team

A

Provide more recognition and rewards to team members.

194
Q

In the late stages of project planning, a project manager develops a risk response plan with subject matter experts (SMEs) and project team members.
The team identifies additional efforts required to mitigate the risk of poor quality in some deliverables.

What should the project manager do next?

A. Generate a change request for approval of the added costs associated with added efforts.
B. Conduct a make-or-buy analysis to determine the best option.
C. Document the additional efforts in the organizational process assets.
D. Update the project and quality management plans to reflect the added efforts.

A

Update the project and quality management plans to reflect the added efforts.

195
Q

A project manager has identified project stakeholders, and assessed their power influence. The stakeholders are all busy with other high-priority projects. The project manager wants to ensure that identified high-power and high-influence stakeholders have the information required to support effective decision making.

What should be maintained to keep these stakeholder current on progress and issues?

A. Project management plan update, project document updates, and register
B. Issue log, change is requests, and project management plan updates.
C. Communications management plan and project charter.
D. Risk register and issue log

A

Project management plan update, project document updates, and register

196
Q

A project manager has an agreement with a third-parry supplier to deliver parts in six months During the implementation phase, the project is cancelled However, the supplier has already started work on the order. What should the project manager do next?

A. Direct the suppler to stop work immediately
B. Review the contract’s termination clause
C. Conduct a supplier performance evaluation
D. Update the procurement management plan

A

Conduct a supplier performance evaluation

197
Q

Late in a project’s implementation stage the project manager discovers that a requirement was omitted. What should the project manager do next to correct this?

A. Inform the sponsor.
B. Inform the stakeholders
C. Submit a change request
D. Change the requirements

A

Submit a change request

198
Q

A project must be simultaneously implemented in two countries with a time-zone difference of 11 hours. The project manager must determine a mutually convenient time to provide stakeholders with information on the project’s schedule, cost, and performance progress.
What should the project manager use to determine this?

A. Communication requirements analysis
B. Asynchronous brainstorming
C. Expert judgment
D. Meeting planning skills

A

Communication requirements analysis

199
Q

A project manager is advised to use a tornado diagram in an information technology activity. What project risk management technique should the project team use?

A. Expected monetary value analysis
B. Quantitative risk analysis
C. Probability distribution
D. Qualitative risk analysis

A

Quantitative risk analysis

200
Q

Because a project is behind schedule, the sponsor suggests reducing the time for quality assurance testing.
What should the project manager do?

A. Perform quality control measurements.
B. Follow the quality management plan.
C. Perform quality audits.
D. Change the quality requirements

A

Perform quality control measurements.

201
Q

After presenting a prototype to the client, the project manager gathers feedback. The client was pleased with the prototype, but requested a few changes. The team determines that these changes will take less than a week to implement.

What should the project manager do first?

A. Update the schedule and make the requested changes.
B. Submit a change request.
C. Update the work breakdown structure (WBS).
D. Inform the client of the additional costs

A

Inform the client of the additional costs

202
Q

A project is ready to complete the planning process, and all planning documents have been reviewed and approved by stakeholders.

What should the project manager do next?

A. Conduct a kick-off meeting.
B. Create the schedule baseline.
C. Acquire the resources.
D. Determine the budget

A

Conduct a kick-off meeting.

203
Q

To implement a customer relationship management (CRM) software solution, a systems project manager must identity the required human resources. What should the project manager reference?

A. Project team assignments
B. Organizational theory
C. Resource requirements
D. Resource calendars

A

Resource requirements

204
Q

During the construction of a facility project, the project manager notices that the project document does not nave the cost or mommy reports from the past two months. While meeting with the project team, the project manager requests greater focus on compliance with the processes established by the organization. What should the project manager do to prevent this issue from occurring again?

A. Develop a contingency plan.
B. Conduct quality audits.
C. Review the quality metrics.
D. Review the communications management plan.

A

Review the communications management plan.

205
Q

A project manager realizes that a new government regulation affects the current project and to be compliant with the new law the scope of the project should be changed. The team is now analyzing the impact on the schedule and budget.

Which tool or technique should the project manager have considered before this issue occurred?

A. Stakeholder register
B. Stakeholder analysis
C. Risk management plan
D. Risk register

A

Stakeholder analysis

206
Q

A project manager determines that a high-risk task with critical dependencies should be outsourced The task must be performed within a specific, three-week timeframe A vendor is selected based on a 10-year history of working on similar projects for the company without issues

What contract type should the project manager propose?

A. Cost plus fixed fee (CPFF)
B. Fixed price incentive fee (FPIF)
C. Cost plus incentive fee (CPIF)
D. Firm fixed price (FFP)

A

Firm fixed price (FFP)