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Post Orders > PO 1.3: Telephone Operation > Flashcards

PO 1.3: Telephone Operation Flashcards

1
Q

What is the # of PO “Telephone Operations”?

A

Telephone Operation #: 1.3

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2
Q

Who does BP 1 in PO 1.3 pertain to?

A

BP 1:

Security Officers or Security Assistants

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3
Q

What is BP 1.1 in PO 1.3?

A

BP 1.1:

Carry a fully-operational Company issued mobile phone at all times while at work.

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4
Q

What is BP 1.2 in PO 1.3?

A

BP 1.2:

Verify that the mobile phone in their possession is in good working order.

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5
Q

What is BP 1.3 in PO 1.3?

A

BP 1.3:

Verify that all landlines phones and extensions within their area of responsibility are in good working order.

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6
Q

What is BP 1.4 in PO 1.3?

A

BP 1.4:

Verify that mobile phones and/or wireless landline phones are located in their respective charging stations at the end of each shift.

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7
Q

What is BP 1.5 in PO 1.3?

A

BP 1.5:

Amswer incoming phone calls promptly.

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8
Q

What is BP 1.6 in PO 1.3?

A

BP 1.6:

Always use a professional tone and manner in phone conversations.

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9
Q

What is BP 1.7 in PO 1.3?

A

BP 1.7:

Document the names of the parties to and phone #’s of, all incoming and outgoing calls in the DAR.

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10
Q

Who does BP 2 in PO 1.3 pertain to?

A

BP 2:

SOC OP

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11
Q

What is BP 2.1 in PO 1.3?

A

BP 2.1:

At the start of each shift

A) Verify the telephone recording system in functioning.

B) Verify that all mobile phones assigned to SOC are accounted for.

C) Document the total # of such phones in the DAR.

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12
Q

What is BP 2.2 in PO 1.3?

A

BP 2.2:

At the start of each shift…

Complete a landline phone check and verify that each phone extension is in good working order.

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13
Q

What is BP 2.3 in PO 1.3?

A

BP 2.3:

When SS are unreachable via two-way radio, use landline phone to contact the staff members mobile phone.

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14
Q

Who does BP 3 in PO 1.3 pertain to?

A

BP 3:

SSR: Site Security Representative

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15
Q

What is BP 3.1 in PO 1.3?

A

BP 3.1:

Review monthly phone usage reports by security staff.

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16
Q

What is BP 3.2 in PO 1.3?

A

BP 3.2:

Conduct a quarterly maintenance audit of all security telephone equipment at all sites within their responsibility to verify that such telephone equipment t is in good working order.

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17
Q

What is PO 1.4?

A

PO 1.4: Vehicle Operations

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18
Q

Who does bp 1in PO 1.4 pertain to?

A

BP 1: Security Officers or Security Assistants

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19
Q

What is BP l.l in PO 1.4?

A

BP 1.1: Company Vehicles are to be used only for official Company business.

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20
Q

What is BP l.2 in PO 1.4?

A

BP 1.2: Following all company policies and observe all Federal, State and local laws and regulations while operating patrol vehicle.

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21
Q

What is BP 1.3 in PO 1.4?

A

BP 1.3: Do not eat or smoke inside the patrol truck.

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22
Q

What is BP 1.4 in PO 1.4?

A

BP 1.4: Keep all drink containers covered with a lid while in a patrol vehicle to prevent spillage.

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23
Q

What is BP 1.5 in P01.4?

A

BP 1.5: Notify the SOC or the SSR when patrol vehicle is believed to need maintenance.

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24
Q

What is BP 1.6 in PO 1.4?

A

BP 1.6: Check patrol vehicle equipment inventory before each use and report any deficiencies.

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25
Q

What is BP 1.7 in P0 1.4?

A

BP 1:7: In case of patrol vehicle breakdown, contact the SOC.

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26
Q

What is BP 1.8 in PO 1.4?

A

BP 1.8 : Vehicles will be fueled in accordance with site - specific instructions/job aids.

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27
Q

What is BP 1.9 in PO 1.4?

A

BP 1.9: following these instructions for the use of rotating overhead lights (ie Orange, or yellow roof lights) on patrol vehicles.

A) Do not use root lights while off Company property.

B) Turn roof lightus on when escorting emergency response vehicles on Company property.

C) Turn roof lights on When conducting traffic control on company property.

D) use root lights on Other occassions when so directed by security management.

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28
Q

Who does BP 2 in PO 1.4 pertain to?

A

BP 2: SSR (Site Security Representative)

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29
Q

What is BP 2.1 in PO 1.4?

A

BP 2.1: Monitor security staff compliance with policies and procedures for patrol vehicle operations.

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30
Q

What is BP 2.2 in PO 1.4?

A

BP 2.2: Coordinate as needed to resolve reported training or maintenance issues relating to patrol vehicles and their operation.

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31
Q

What is the # to the Security Training PO?

A

Security Training
PO 2.1

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32
Q

What is BP 1 in PO 2.1?

A

BP 1: Position Minimum Training Hours

SO/SA: 24 hours, plus 8 hours pre-assignment training

SOC Officers: 48 hours and obtain certification from the National Academies of Emergency Dispatch (NAED) certification.

SSR: 56 hours

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33
Q

what is BP 2 in PO 2.1?

A

BP 2: Post-Specific Requirements

A minimum of 24 hours of on-the-job training (ojt) for each post/site where they are assigned, to qualify for service at that post.

OJT must be delivered by an approved site trainer.

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34
Q

What is BP 3 in PO 2.1?

A

BP 3: Traing Formats

Trainees will receive training in the following formats:

Classroom, OJT, and computer baced

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35
Q

What is BP 4 in PO 2.1?

A

BP 4: Training Documents

SSRs are required to document all security staff training. Records must be easily a accessible and organized for external and internal andits in each security staff member’s department personnel file.

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36
Q

What is BP 5 in PO 2.1?

A

BP 5: Recurring Training

Company security staff will receive 16 hours of yearly site-specific refresher training including attendance of 4 in-person quarterly training events.

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37
Q

What is PO 3.1?

A

PO 3: Patrol Requirements

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38
Q

What is BP 1.1 in PO 3.1?

A

PB 1.1: SO/SA…

Must perform random and highly visible patrols checking all interior and exterior doors.

For areas subject to mandatory government patrol requirements, patrols are too be conducted a minimum of 2 times within each 8 hours shift.

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39
Q

What is BP 1.2 in PO 3.1?

A

BP 1.2: SO/SA…

Must document patrols utilizing a Patrol Verification System.

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40
Q

What is BP 1.3 in PO 3.1?

A

PB 1.3: SO/SA…

if the start of a patrol is documented on the DAR 15 minutes or more prior to our after the posted start time of the patrol, explain the discrepancy in writing on the DAR.

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41
Q

What is BP 1.4 in PO 3.1?

A

BP 1.4: SO/SA

If a scheduled patrol is not performed, in whole or part, explain the reason in writing on the DAR.

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42
Q

What is BP 1.5 in PO 3.1?

A

BP 1.5: SO/SA

Government-mandated patrols shall comply with Company and government mandates for the post.

If a government-mandated patrol is not performed, in whole or part, complete an IR that explains the reason.

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43
Q

What is BP 1.6 in PO 3.1?

A

BP 1.6: SO/SA

must make reports of damage to buildings or surrounding areas.

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44
Q

What is BP 1.7 in PO 3.1?

A

BP 1.7: SO/SA

Must report facility security issues and safety hazards to the SOC

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45
Q

What is BP 1.8 in PO 3.1?

A

BP 1.8: SO/SA

Must guide visitors to the SSL

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46
Q

What is BP 1.9 in PO 3.1?

A

BP 1.9:

When requested, provide reasonable support to personnel and visitors.

(Eg. Provide directions)

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47
Q

What is BP 1.10 in P0 3.1?

A

BP 1.10: SO/SA

Must provide first aid assistance if needed

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48
Q

What is BP 1.11 in PO 3:1?

A

BP 1.11: Required Surveys

A) lighting
B) card readers
C) fire extinguisher
D) duress alarms
E) annual UL maintenance tests

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49
Q

What is BP 1.12 in PO 3.1?

A

BP 1.12: SO/SA

Must provide breaks for other security posts and SOC as needed.

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50
Q

What is BP 1.13 in PO 3.1?

A

BP 1.13: SO/SA…

Interact with persons accessing the perimeter or approaching the building. Confront persons regarding unauthorized access or Other unusual activities.

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51
Q

What is BP 1.14 in PO 3.1?

A

BP 1.14 :

Communicate with the SOC when entering and exiting Classified , armed, or otherwise controlled areas.

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52
Q

What is BP 1.15 in PO 3.1?

A

BP 1.15:

Communicate with the SOC routinely, at a minimum via hourly radio checks.

report by radio to SOC upon entering & exiting a building, and report by radio upon completion of the patrol.

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53
Q

What is BP 1.16 in PO 3.1?

A

BP 1.16:

make DAR entries throughout the shif, Containing detailed information about site observations and interactions with persons with whom the patrol has come in contact.

DAR entries must be detailed and thorough.

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54
Q

What is BP 1.17 in PO 3.1?

A

BP 1.17:

In an event Of on incident, the DAR entry may Contain mininial information but must reference a specific IR #.

An IR# Can be obtained from the SOC officer inputting the information.

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55
Q

What is BP 1.18 in PO 3.1?

A

BP 1.18:

Communicate all abnormal, suspicions, or otherwise unusual activity to the SOC immediately.

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56
Q

Who does BP 2 in DO 3.1 pertain to?

A

BP 2: Soc Officers

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57
Q

What is BP 2.1 in PO 3.1?

A

BP 2.1:

Document transactions with security staff in the SOC DAR.

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58
Q

What is BP 2.2 in PO 3.1?

A

Bp 2.2:

Communicate regularly with patroling officers.

If a patrol’s status is unknown for more than one hour, attempt to make Contact via radio or phone. If c ontact is not made, dispatch additional officers to locate the Missing patiol and contact the SSR if needed.

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59
Q

What is BP 2.3 in PO 3.1?

A

BP 2.3:

Verify completion of all assigned patrol tasks, such as closed area and special checks.

Dispatch patrols to check areas of special interest.

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60
Q

What is BP 2.4 in P0 3.1?

A

BP 2.4:

Monitor CCTV cameras and dispatch patrols to investigate as necessary.

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61
Q

What is BP 2.5 in PO 3.1?

A

BP 2:5:

monitor badge systems and dispath patrols to investigate all unusual badge or door activity.

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62
Q

Who does BP 3 in PO 3.1 pertain to?

A

BP 3: SSR (Site Security Representative)

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63
Q

What is BP 3.1 in PO 3.1?

A

Bp 3:1:

Ensure patrolling staff has all necessary equipment to complete patrols.

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64
Q

What is BP 3.2 in P0 3.1?

A

BP 3.2:

Review patrol verification rounds and DARs daily.

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65
Q

What is the # to Security Surveys PO?

A

Security Surveys
PO 3.2

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66
Q

What is BP 1.1 in P0 3.2?

A

BP 1.1: SOISA

Must conduct the following monthly security surveys. as instructed by SSRs.

A) Card Readers: Test the functionality of access-reader-controlled door to confirm that the reader is operating as intended and that the door opens and secures properly.

B) Site lighting: Observe site perimeter lighting and submit a Facility Service Request to report any lights that are out or malfunctioning.

C) Intercom: Test the functionality of each intercom to
insured that it is operating as intended.

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67
Q

What is BP 1.2 in P0 3.2?

A

BP 1.2: Record the results of the survey on the designated form and submit to an SSR.

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68
Q

Who does BP 2 in PO 3.2 pertain to?

A

BP 2: SOC Officers

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69
Q

What is BP 2.1 in PO 3.2?

A

BP 2.1:

Monitor each security system as it is being surveyed. Provide real-time information about system functioning, including any malfunctions, to the surveying security staff via radio.

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70
Q

What is BP 3 in PO 3.2?

A

BP 3: SSR

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71
Q

What is BP 3.1 in PO 3.2?

A

BP 3.1: Conduct the following month security surveys:

A) CCTV: View all cameras to verify that they work, have an unobstructed view of the intended coverage area, and provide clear picture quality.

B) DVR storage: Review current storage life-cycle on each DVR to ensure it can hold at least 30 additional days of CCTV data.

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72
Q

What is BP 3.2 in P0 3.2?

A

BP 3.2: Record the results of the survey on the designated form and save a monthly roll-up of survey results to the “0” Drive.

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73
Q

What is BP 3.3 in PO 3.2?

A

BP 3:3: Verify that all procedures described in this Post Order are being followed.

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74
Q

What is BP 3.4 in P0 3.2?

A

BD 3.4: Notify Senior Security Manager, as needed.

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75
Q

What is PO 3.3?

A

PO 3.3: Company Flags

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76
Q

What is BP 1.) in PO 3.3?

A

BP 1.1: SO/SA

must notify the SOC immediately upon observing or being notified of an outage in flag lighting.

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77
Q

What is BP 1.2 in PO 3.3?

A

BP 1.2: Notify the SSR immediately upon observing or being notified of a power outage of more than 8 hours during the hours of darkness that causes one or more flags not to be illuminated.

78
Q

What is BP 1.3 in PO 3.3?

A

BP 1.3: Notify the SSR upon observing that a flag has become worn or frayed.

79
Q

What is BP 1.4 in PO 3.3?

A

BP 1.4: complete a DAR entry and, When necessary, an IR detailing the circumstances of each situation notified pursuant to 1.1-1.3, above, and actions taken in Response.

80
Q

What is BP 2.1 in PO 3.3?

A

BP 2.1: Contact a facilities representative upon observing or notification of problems with Flag lighting.

81
Q

What is BP 2.2 in PO 3.3?

A

BP 2.2: Notify the SSR upon observing that a flag has become worn or frayed.

82
Q

What is BP 2.3 in PO 3.3?

A

BP 2.3: Complete a DAR entry and, When necessary, an IR detailing the circumstances of each situation notified pursuant to 2.3-2.5, and actions taken in response.

83
Q

Who does BP 2 in P0 3.3 pertain to?

A

SOC Officers

84
Q

Who does BP 3 in PO 3.3 pertain to?

A

SSRs

85
Q

What is BP 3.1 in PO 3.3?

A

Contact the Senior Security Manager upon learning of predicted Inclement Weather or high wind.

A) When contact cannot be made, use discretion to determine if taking down all flags is necessary.

86
Q

What is BP 3.2 in PO 3.3?

A

Give instructions to take down flags when deemed necessary in accordance with 3.2

87
Q

What is BP 3.3 in PO 3.3?

A

Check that all flags taken down are stored in Military Fold and in a Secured Location.

88
Q

What is BP 3.4 in PO 3.3?,

A

When informed that a flag is worn or frayed, notify the Senior Security Manager and request replacement.

89
Q

What is BP 1 in PO 3.3 in Special Flag Request ?

A

BP 1: Foreign Flags

90
Q

What is BP 1.1 in PO 3.3 in Special Flag Request?

A

BP 1.1: Notify the SSM when informed of a special requests to fly a flag other than those of the US ,the State of California , and GA

91
Q

What is BP 1.3 in PO 3.3 in Special Flag Request ?

A

BP 1.3: When notified to remove the specially requested flag, give instructions to remove and replace with the GA flag

92
Q

What is BP 2 in PO 3.3?

A

Mourning

93
Q

What is BP 2.1 in PO 3.3?

A

Senior executive authorization is required to fly flags at half - mast for mourning.

94
Q

What is BP in 1 in PO in Special Flag Request?

A

BP 1: Foreign Flags

95
Q

What is BP 1.1 in Special Flag Request?

A

BP 1.1: Notify the Senior Security Manager When informed of a special request to fly a flag Other than those of the United States, the State of California and GA

96
Q

What is BP 1.2 in Special Flag Request?

A

BP 1.2: When instructed by the SSM remove the GA flag, replace it with the specially requested flag, and store the GA flag in a secure location.

97
Q

What is BP 1.3 in Special Flag Request?

A

When notified to remove the specially requested flag, give instructions to remove and replace with the GA flag.

98
Q

What is BP 2 in Special Flag Request?

A

BP 2: Mourning

99
Q

What is BP 2.1 in Special Flag Request?

A

Bp2: Senior executing authorization is required to fly flags at half-mast for mourning.

100
Q

What is the # for PO “Camera and Video Equipment”?

A

PO#: 3.4

101
Q

Who does BP 1 in PO 3-4 pertain to?

A

BP 1:SO/SA

102
Q

What is BP 1.1 in PO 3.4?

A

BP 1.1: Follow the instructions of all site - specific POs regarding possession of a cell prone camera, camera, video camera, or Other electronic recording devices.

103
Q

What is BP 1.2 in PO 3.4?

A

BP1.2: Direct all camera or video use request to the SSL or the SSR, so that the requesting person can complete an Electronic Recording Request Form.

104
Q

What is BP 1.3 in PO 3:4?

A

BP 1.3: While on patrol or at a Post, confirm that anyone observed using camera or video equipment is displaying a valid camera pass/ permit as authorized via GA2910.

105
Q

What is BP 1.4 in PO 3.4?

A

BP 1.4: If the person does not have proper authorization, contact the SOC.

106
Q

What is BP 1.5 in PO 3.4?

A

BP 1.5: Record all events covered by 1.3 and 1.4. In addition, complete an IR if the person does not comply with security staff instructions to obtain proper authorization.

107
Q

What is BP 1.6 in PO 3.4?

A

BP 1.6: When a person located offsite is observed utilizing camera and video equipment directed towards the Company, contact the SOC.

108
Q

Who does BP 2 in PO 3.4?

A

BP 2: SOC Officers

109
Q

What is BP 2.1 in Po 3.4?

A

BP 2.1: Dispatch security Staff to enforce This PO In all instances of unauthorized or suspicions use of camera or video equipment.

110
Q

What is BP 2.2 in PO 3.4?

A

BP 2.2: When applicable, continually monitor via CCTV in all such instances.

111
Q

What is BP 2.3 in PO 3.4?

A

BP 2.3: Record all such instances in the DAR.

112
Q

What is BP 2.4 in PO 3.4.?

A

BP 2.4: Verify that SS members involved complete an IR for all instances of unauthorized or suspicious use of electronic recording devices.

113
Q

What is BP 2.5 in Po 3.4?

A

BP 2.5: Notifys tho SSR of any unauthorized or suspicions use of electronic recording devices.

114
Q

Who does BP 3 in PO 3.4 pertain to?

A

BP 3: SSRs

115
Q

What is BP 3.1 in PO 3.4?

A

BP 3.1: Confirm that all issued Electronic Recording Request Forms are retained and centrally located in the SOC of the SSL for Staff reference.

116
Q

What is BP 3.2 in PO 3.4?

A

BP 3.2: At the SSRs discretion, question a person who has been seen obtaining photos or video recordings on Company property to verify that the person has a Valid Photography Pass.

117
Q

What is BP 3.3 in PO 3.4?

A

BP 3.3: At the SSRs discretion, ask to see photographs or video material taken on Company property to verify that they comply with the terms of a valid Electronic Recording Request Form.

118
Q

What is BP 3.4 in Po 3.4?

A

BP 3.4: Notify the Senior Security Manager of any violations or Suspicions activity with respect to the use of camera or video equipment on or near Company property.

119
Q

What is the # to PO “Locking and Unlocking Doors”?

A

PO#: 3.5

120
Q

Who does BP 1 in P0 3.5 pertain to?

A

BP 1: SO/SA

121
Q

Who does BP 1 in PO 3.5 pertain to?

A

BP 1: SO/SA

122
Q

When notified of a request to UnIock a door: SO/SA must (1.1) ?

A

Bp 1.1: Contact the SOC to confirm that the requestor has authorization to access the area.

123
Q

When notified of a request to unlock a door: SO/SA must (BP 1.2) ?

A

BP 1.2: Once authorization is verified, unlock the door.

124
Q

When notified of a request to unlock a door: SO/SA must (BP 1.3)?

A

BP 1.3: Notify the SOC or SSR an seek authorization or guidance.

A) Once authorization is received, unlock the door.

B) If authorization for the unlock cannot be obtained, politely inform the requestor that access to the area will be denied.

125
Q

When notified of a request to unlock a door: SO/SA must (BP1.4)?

A

BP 1.4: Document each unlock request, and all actions taken in response to that request, in the DAR.

126
Q

When notified of a request by non-security personnel to lock a door: SO/SA Must…(BP1.5) ?

A

BP 1.5: Observe anything unusual or suspicions about the unsecured door and it’s surroundings.

127
Q

When notified of a request to unlock a door: SO/SA must (BP 1.6)?

A

BP 1.6: Secure the door, notify the SOC of the action taken, and document the incident in the DAR.

128
Q

Who does BP2 in PO 3.5 pertain to?

A

BP 2: SOC Officers

129
Q

When notified of a request to unlock a door : SOC OP must (BP 2.1)?

A

BP 2.1: Confirm that the requestor has authorization to access the area.

A) This authorization may come from the requestor’s supervisor, ID Verification against the company directory, Facilities Management, previous shift pass downs, a special access list, of Other staff working in the requested area who can positively, identify the requestor.

B) when the requestor requests access to a common area, seek authorization from the SSR.

C) Once authorization is verified, dispatch a security Staff member to unlock the door.

130
Q

When notified of a request to unlock a door: SOC op must (BP 2.2)?

A

Bp 2.2: Request approval from tru SSR. Once that approval is obtained, dispatch a security staff member to unlock the door.

131
Q

Who does BP 3 in PO 3.5 pertain to?

A

BP 3: SSR

132
Q

What is BP 3.1 in P0 3.5 ?

A

BP 3.1: And it the Security Officers’ DAR and the SOC DAR for unlock requests.

133
Q

What is BP 3.2 in P0 3.5?

A

BP 3.2: Report unusual or excessive lock or unlock requests to a Senior Security Manager.

134
Q

What is BP 3.3 in PO 3.5?

A

BP 3.3: Inform appropriate business unit representative of unlock requests for Common areas.

135
Q

What is the# for PO “Temporary Key Issuance”?

A

PO #: 3.6

136
Q

Who does BP 1 in PO 3.6 pertain to?

A

BP 1: Security Officers or Security Assistants and SOC Officers

137
Q

What is BP 1.1 in PO 3.6?

A

BP 1.1: If applicable, follow any site- Specific PO when temporary key issuance is required.

138
Q

What is BP 1.2 in P0 3.6?

A

BP 1.2: A person may be authorized to receive a temporary key by a site_ specific PO, in writing from the appropriate Area Owner (typically via email) or by the Senior Security Manager (typicallygirl m orally).

139
Q

What is BP 1.3 in PO 3.6?

A

BP 1.3: Approval from the Senior Security Manager is required to issue a temporary key for more than one business day.

140
Q

What is BP 1.4 in PO 3.6?

A

BP 1.4: Record issuance of temporary keys in the key logs and the DAR.

141
Q

What is BP 1.5 in PO 3.6?

A

BP 1.5: Confirm temporarily issued keys are returned within one business day of issuance.

Record such returns in the key logs and the DAR.

142
Q

What is BP 1.6 In Po 3.6?

A

Bp 1.6: Secure and properly store all temporary Keys When not in use.

143
Q

What is BP 1.7 in PO 3.6?

A

BP 1.7: Immediately notify the SOC and/or the SSR If at any time temporary keys are missing or Otherwise unaccounted for.

144
Q

Who does BP 2 in Po 3.6 pertain to?

A

BP 2: SSRs

145
Q

What is BP 2.1 in Po 3.6?

A

Bp 2.1: Perform a weekly audit of all temporary- issued keys at the security posts and the SOC.

146
Q

What is BP 2.3 in P0 3.6?

A

BP 2.3: Perform a weekly review of the key logs and the DARs to determine Whether any deviations from the temporary key issuance protocols have occurred.

Report all discrepancies to the Senior Security Manager.

147
Q

What is BP 2.3 in PO 3.6?

A

BP 2.3: Limit, and routinely review, access to temporary key storage to determine that only appropriate staff are accessing it.

148
Q

Who does BP 3 in PO 3.6 pertain to?

A

BP 3: Senior Security Managers

149
Q

What is BP 3.1 in po 3.6?

A

Bp 3.1: As appropriate, provide verbal or written authorization to temporary issue keys.

150
Q

What is the # for PO “Incident Reports and Daily Activity Reports”?

A

PO#: 3.7

151
Q

Who does BP 1 in PO 3.7 ?

A

BP 1: SO/SA

152
Q

What is BP 1.1 in PO 3.7?

A

BP 1.1: Complete a DAR for each shift worked.

The first item recorded in the DAR will be the SO’s

a) acknowledgent of receiving a pass-down from the prior shift to include any ongoing tasks or events.

b) a record of receiving any equipment, such as radios and keys, including the condition of such equipment when received.

153
Q

What is BP 1.2 in PO 3.7?

A

BP 1.2: Complete a handwritten IR Form for all Incidents. All IRs must be completed within 8 hours of the event occurrence or the time @ which the occurrence was firest reported to security.

154
Q

What is BP 1.3 in PO 3.7?

A

BP 1.3: All DARs and IRs shall be legible, chronologically ordered, concise, and complete.

(e.g. containing who, what, When, where, why and how for every transaction or Incident.)

155
Q

Who does BP 2 in PO 3.7 pertain to?

A

BP 2: SOC Officers

156
Q

What is BP 2.1 in PO 3.7?

A

BP 2.1: Complete a SOC DAR for each shift worked.

The first items recorded in the DAR will be the SOC Officer’s:

a) acknowledgment of receiving a pass-down from the prior shift to include any ongoing tasks or events.

b) a record of receiving any equipment, such as radios and keys, including the condition of such equipment when received.

157
Q

What is BP 2.2 in PO 3.7?

A

includingn each SOC DAR, document the total count of security equipment on hand - including radios, tour verification devices and keys.

158
Q

What is BP 2.3 in PO 3.7?

A

BP 2.3: Complete handwritten IRs for each incident to which Soc staff responds. (e.g. phone threats, suspicious calls , and unusual activities observed via CCTV systems).

All IRs must be completed within 8 hours of the event occurrence on the time at which the occurrence was first reported to security.

159
Q

What is BP 2.4 in PO 3.7?

A

BP 2.4: All DARs and IRs shall be legible, chronologically ordered, concise, and complete.

( e.g. containing who,what, when, where, why, and how for every transaction or incident.)

160
Q

What is BP 2.5 in PO 3.7?

A

BP 2.5: File the IR and DARs in accordance with site-specific POs.

( e.g. print, sign, and place in designated binder; or email reports to supervision).

161
Q

Who does BP 3 in PO 3.7 pertain to?

A

BP 3: SSRs

162
Q

What is BP 3.1 in PO 3.7?

A

BP 3.1: Review and proofread all Security Officer DARs at a minimum weekly, daily, if possible.

163
Q

What is BP 3.2 in PO 3.7?

A

BP 3.2: Review and proofread all SOC DARs daily.

164
Q

What is BP 3.3 in PO 3.7?

A

BP 3.3: Review, proofread, and obtain missing information for each IR daily.

165
Q

What is BP 3.4 in PO 3.7?

A

BP 3.4: Provide training for discrepancies or concerns identified in each DAR and IR; then ensure the report is properly archived.

166
Q

What is BP 3.5 in PO 3.7?

A

BP 3.5: DARs and IRs shall be maintained for at least 2 years.

167
Q

What is BP 3.6 in PO 3.7?

A

BP 3.6: Ensure handwritten IRs are entered into the PPM within and day of the time the Incident was first reported to security.

This task can be delegated to the SOC as needed.

168
Q

What is BP 3.7 in PO 3.7?

A

BP 3.7: On a weekly schedule , review all IRS with the Senior Security Manager.

169
Q

What is the # for PO “ Lost and Found”?

A

PO #: 3.8

170
Q

Who does BP 1 in P0 3.8 pertain to?

A

BP 1: SO/SA

171
Q

What is BP 1.1 in PO 3.8?

A

BP 1.1: Accept the found property and complete the form.

A) Note name of person who found the property, location and time of finding, and condition of the property When received.

B) Verify that the form is signed by all required persons.

172
Q

What is BP 1.2 in PO 3.8?

A

BP 1.2: Prior to the end of the end of the shift, deliver found property to the site’s designated Security Storage Area. This may be, for example, the SSL, the SOC, or the SSRs Office.

173
Q

What is BP 1.3 in PO 3.8?

A

BP 1.3: Direct persons looking for lost property to the site’s designated Security Storage Area.

174
Q

What is BP 1.4 in PO 3.8?

A

Bp 1.4: Report the occurrence in the DAR. if appropriate ( e.g., a classified document, contraband, on high- valued item) and based on the nature of the item, contact the SOC.

175
Q

Who does BP 2 in PO 3.7 pertain to?

A

BP 2: Security Post Receiving Found Property

176
Q

What is BP 2.1 in PO 3.8?

A

BP 2.1: Receive found propertyy from Security Staff or other Company personnel.

177
Q

What is BP 2.2 in PO 3.8?

A

BP 2.2: Verify that the Form is properly completed. File The Forn in the Lost and Found log book.

178
Q

What is BP 2.3 in PO 3.8?

A

BP 2.3: Contact the SSR

179
Q

What is BP 2.4 in PO 3.8?

A

BP2.4: Report the event in the DAR or SOC Log, per site Specific PO.

180
Q

What is BP 2.5 in PO 3.8?

A

BP 2.5: Communicate the status of the found item in the security briefing or pass-down.

181
Q

Who does BP 3 in PO 3.8 pertain to?

A

BP 3: SSRs

182
Q

What is BP 3.1 in PO 3.8?

A

BP 3.1: Verify that a Security Storage Area has been established.

183
Q

What is BP 3.2 in PO 3.8?

A

BP 3.2: Upon notification of found property, go to the location of the property, verify that the Form has been property completed, and file the Form in the Lost and Found logbook.

184
Q

What is BP 3.3 in PO 3.8?

A

BP 3.3: Place property in a secured storage container.

185
Q

What is BP 3.4 in PO 3.8?

A

BP 3.4: Prior to the release of claimed property, attempt to verify the claimant’s ownership by having the claimant describe any unique or identifying characteristics of the property.

( e.g., wallet contents; item color; item shape; model humber)

186
Q

What is BP 3.5 in PO 3.8?

A

BP 3.5: Upon confirmation of property ownership, complete the Form and then release the propertys to the Claimant. Verity that the form has been fully signed.

187
Q

What is BP 3.6 in PO 3.8?

A

BP 3.6: Routinely, and it completed Forms and the Lost and Found Log Book. Take actions as necessary to correct inaccurate or inadequate record keeping.

188
Q

What is BP 3.7 in PO 3.8?

A

BP 3.7: Store found property for 180 days, at which time contact tom Senior Security Manager for instructions on property disposal. Security staff members are forbidden from taking personal possessions of any such property.

189
Q

Who does BP 4 in PO 3.8 pertain to In “Lost Property” section?

A

BP 4: SO/SA

190
Q

What is BP 4.1 in PO 3.8?

A

BP 4.1: Document all reports of lost property and complete a Form for all such reports.

191
Q

What is BP 4.2 in PO 3.8 ?

A

BP 4.2: Record such reports in the DAR.

192
Q

What is BP 4.3 in PO 3.8?

A

BP 4.3: Communicate the status of lost items in the security breifing or pass-down.

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