PO 1.1: Code of Conduct Flashcards
What is the# of PO Code of Conduct?
Code of conduct #: 1.1
What is General Conduct Standard #1 in P.O. 1.1?
GCS #1: Standard of Service
Security Staff shall provide excellent service to all come into contact with While on duty.
What is General Conduct Standard #2 in P.O. 1.1?
GCS #2: Demeanor
SS shall always display a positive attitude and assist all persons in a helpful manner.
What is General Conduct Standard #3 in P.O. 1.1?
GCS #3: Discrimination
SS shall conduct business with all persons in the same manner regardless of their race, nationality, gender, age, religion, or sexual orientation.
What is General Conduct Standard #4 in P.O. 1.1?
GCS #4: Alcohol & Drugs
SS shall not use or be under the influence of alcohol or drugs while on post.
What is General Conduct Standard #5 in P.O 1.1?
GCS #5: Punctuality
SS shall arrive @ their assigned post on time as scheduled to receive a proper pass-down & equipment turn-over.
What is General Conduct Standard #6 in P.O. 1.1?
GCS #6: Uniforms
SS’s uniforms shall be clean, properly fitted and free of wrinkles.
What is General Conduct Standard #7 in P.O. 1.1?
GCS #7: Smoking
Smoking is not permissible while on duty. Only during breaks and in accordance with the Company’s Smoking policy.
What is General Conduct Standard #8 in P.O. 1.1?
GCS #8: Gratuities
SS shall not accept Gratuities, unless, when a seasonal gift is offered to a ss member.
That staff member obtain prior approval from SSM to accept the gift.
What is General Conduct Standard #9 in P.O. 1.1?
GCS #9: Equipment use
All equipment provided by the Company to ss shall be used only for the function intended and not be abused or mistreated.
What is General Conduct Standard #10 in P.O. 1.1?
GCS #10: CCTV
SS shall proactively monitor CCTV for any dangerous or illegal activity or any activity which violates Company policy.
What is General Conduct Standard #11 in P.O. 1.1?
GCS #11: Workplace Safety
SS who observe or are informed of a potential work hazard shall property notify the SSR.
What is the # of P.O. “Radio Operations”?
Radio Operations #: 1.2
Who does bullet point 1 in P.O. 1.2 pertain to?
Security Officers or Security Assistants
What is bp 1.1 in po 1.2?
BP 1.1:
SS must carry a mobile radio with them at all times.
What is BP 1.2 in PO 1.2?
SO of SA…
BP 1.2:
Must complete a radio check to ensure that the mobile radio is in good working order.
What is BP 1.3 in PO 1.2?
BP 1.3:
SO or SA….
Must answer radio calls immediately.
What is BP 1.4 in PO 1.2?
BP 1.4:
When calling, press the call button for a second before speaking, thereby establishing a connection and ensuring clearer communication.
What is BP 1.5 in PO 1.2?
BP 1.5:
Avoid interrupting and ongoing conversation by waiting until that conversation is completed before making a call.
What is BP 1.6 in PO 1.2?
BP 1.6:
Use radio with following in mind:
“THINK, PRESS, SPEAK”
What is BP 1.7 in PO 1.2?
BP 1.7:
Make radio calls as short and precise as possible.
What is BP 1.8 in PO 1.2?
BP 1.8:
When making longer radio calls, release the call button every 5-10 seconds. To allow for emergency interruptions from other radios.
What is BP 1.9 in PO 1.2?
BP 1.9:
Use the name of their assigned posts instead of their own names when calling out on the radios.
What is BP 1.10 in PO 1.2?
BP 1.10:
Use professional language and tone when using the radios.