PMPCh8.3 - Control Quality

Question 1

Question

Answer 1

Answer

Question 2

Control Quality Management is…

Answer 2

process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. Does the delivered output meet the requirements? provide confidence that the stakeholder’s requirements will be met and quality control should be used during the project executing and closing phases to formally demonstrate, with reliable data, that the sponsor and/or customer’s acceptance criteria have been met.

Question 3

Benefit of Control Quality Management is

Answer 3

(1) identifying the causes of poor process or product quality and recommending and/or taking action to eliminate them; and (2) validating that project deliverables and work meet the requirements specified by key stakeholders necessary for final acceptance.

Question 4

Insert ITTO 8.2

Answer 4

Insert ITTO 8.2

Question 5

Prevention

Answer 5

keeping errors out of the process

Question 6

Inspection

Answer 6

keeping errors out of the hands of the customer

Question 7

Attribute Sampling

Answer 7

the result either conforms or does not conform

Question 8

variables sampling

Answer 8

the result is rated on a continuous scale that measures the degree of conformity

Question 9

Conformance

Answer 9

Look this up later

Question 10

Input of Control QA (WADOPPQQ):

Answer 10

WPD, Approved Change Req, Deliverables, OPA, Proj Doc, PM Plan, Qual Metrics, Qual Checklists

Question 11

Input of Control QA (WADOPPQQ):WPD

Answer 11

ex: Planned vs. actual technical performance,
Planned vs. actual schedule performance, and
Planned vs. actual cost performance.

Question 12

Input of Control QA (WADOPPQQ):Approved Change Req

Answer 12

Perform Integrated Change Control process, a change log update indicates that some changes are approved and some are not. Approved change requests may include modifications such as defect repairs, revised work methods, and revised schedule

Question 13

Input of Control QA (WADOPPQQ): Deliverables

Answer 13

any unique and verifiable product, result, or capability that results in a validated deliverable required by the project.

Question 14

Input of Control QA (WADOPPQQ):Org Process Asset

Answer 14

The organization’s quality standards and policies,
Standard work guidelines, and
Issue and defect reporting procedures and communication policies.

Question 15

Input of Control QA (WADOPPQQ):Project Documents

Answer 15

Agreements,
Quality audit reports and change logs supported with corrective action plans,
Training plans and assessments of effectiveness, and
Process documentation such as those obtained using either the seven basic quality tools or the quality management and control tools shown in Figures 8-7 and 8-10.

Question 16

Input of Control QA (WADOPPQQ):PM Plan

Answer 16

plan contains the quality management plan, which is used to control quality.

Question 17

Input of Control QA (WADOPPQQ):Quality Metrics

Answer 17

metric describes a project or product attribute and how it will be measured. Examples: function points, mean time between failure (MTBF), and mean time to repair (MTTR).

Question 18

Input of Control QA (WADOPPQQ):Quality Checklists

Answer 18

structured lists that help to verify that the work of the project and its deliverables fulfill a set of requirements.

Question 19

TT of Control QA: (SSIA):

Answer 19

Seven Basic Qual Tools, Statistical Sampling

Question 20

TT of Control QA: (SSIA): Seven Basic Qual Tools

Answer 20

See Chapter 8.2

Question 21

TT of Control QA: (SSIA): Statistical Sampling

Answer 21

See Chapter 8.1, Samples are selected and tested as defined in the quality management plan.

Question 22

TT of Control QA: (SSIA): Inspection

Answer 22

examination of a work product to determine if it conforms to documented standards. measurements and may be conducted at any level. Also to validate defect repairs.

Question 23

TT of Control QA: (SSIA): Approved Change Requests Review

Answer 23

All approved change requests should be reviewed to verify that they were implemented as approved.

Question 24

Output of Control QA: (QVVWCPPO):

Answer 24

Quality Control Measurements,Validated Changes,Verified Deliverables,Work Performance Information,Change Requests,PM Plan updates,Proj Doc updates,OPA updates

Question 25

Output of Control QA: (QVVWCPPO): Quality Control Measurements

Answer 25

documented results of control quality activities, captured in the format that was specified through the Plan Quality Management

Question 26

Output of Control QA: (QVVWCPPO): Validated Changes

Answer 26

inspected and will be either accepted or rejected before notification of the decision is provided

Question 27

Output of Control QA: (QVVWCPPO): Verified Deliverables

Answer 27

determine the correctness of deliverables

Question 28

Output of Control QA: (QVVWCPPO): Work Performance Information

Answer 28

information about the project requirements fulfillment such as causes for rejections, rework required, or the need for process adjustments.

Question 29

Output of Control QA: (QVVWCPPO): Change Requests

Answer 29

corrective or preventive actions or a defect repair requires a change to the project management plan

Question 30

Output of Control QA: (QVVWCPPO): PM Plan updates

Answer 30

Quality management plan , and Process improvement plan

Question 31

Output of Control QA: (QVVWCPPO): Proj Doc updates

Answer 31

Quality standards;
Agreements;
Quality audit reports and change logs supported with corrective action plans;
Training plans and assessments of effectiveness; and
Process documentation, such as information obtained using the seven basic quality tools or the quality management and control tools.

Question 32

Output of Control QA: (QVVWCPPO): OPA updates

Answer 32

Completed checklists.

Lessons learned documentation - causes of variances, reason behind corrective action chosen…