PMP Group and Knowledge Areas Flashcards

1
Q

Project Charter

A
High level req
Risks
Milestones
Pre-approved finances
Key stakeholders`
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2
Q

Project scope statement

A
  • description
  • acceptance criteria
  • deliverable
  • Project exclusion
  • constraints
  • assumptions
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3
Q

Scope baseline

A

Approved:

  • project scope statement
  • WBS
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4
Q

Other name for Requirements Mgmt Plan

A

Business Analysis Plan

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5
Q

Difference between projects charter and scope statement

A
  • project charter - more about objectives and very high level
  • project scope statement - focus only on actual project outcome
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6
Q

Output of Collect Requirements Proess

A

Requirements traceability Matrix

Requirements documentation

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7
Q

Requirements documentation

A

Requirements from different areas like:

  • Business req.
  • Stakeholders req.
  • Quality req.
  • and others
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8
Q

Affinity diagrams

A

grouping of elements

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9
Q

Nominal group technique

A
  1. Silent brainstorming
  2. collecting ideas
  3. Discuss pros and cons of all ideas
  4. voting
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10
Q

Task decomposition process (steps):

A
  1. identified deliverables
  2. Organize WBS
  3. Decompose
  4. add unique ID
  5. check if work packages are aligned with requirements
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11
Q

Precedence diagram method

A

metoda diagramu pierwszeństwa
Finish to start
itp

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12
Q

Lead and Lag

A

Lead - how much next task can be advanced

Lag - how much next task will be delayed

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13
Q

Management by objectives

A

Setting objectives at the beg. of project/phase enforce commitment and engagement

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14
Q

Schedule model

A

Representation of the plan + all schedule artifacts

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15
Q

Brook’s law

A

More people at the end of project may delay it in overall

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16
Q

Resource optimization - Leveling

A

Resources = constant; schedule -> may change

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17
Q

Resource optimization - Smoothing

A

Schedule = constant; Resources-> may change

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18
Q

Schedule compression

A
Crashing (more people)
Fast tracking (overlapping)
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19
Q

Project budget component

A
  1. Work package cost estimate = Activity cost Estimates + Activity contingency reserves
  2. Control Account = Contingency reserves + Work package cost estimate
  3. Project Budget = Management reserves + Cost Baseline (Control account)
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20
Q

Cost of quality

A

Cost of conformance: Preventive cost & appraisal cost

Cost of nonconformance: Internal/external failure costs

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21
Q

Vision

A

set of artefacts/mindsets/deliverables/aspects which should not change during the Project

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22
Q

Behavior Modeling

A

be an example for the others

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23
Q

Salience Model

A
(Model istotnosci)
Divide stakeholders by:
Power
Urgency
Legitimacy
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24
Q

Push/Pull methods

A

Push: To som specific group. Meails/letters/fax/voice msg
Pull: websites/ eleraning/ knowleadge bases/ bulletin boards

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25
Q

Hurdle (przeszkoda)

A
  • Impediments - some situation which may slow down project
  • Obstacles - problems which can be solved
  • Blockers - Events that stops work/progress
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26
Q

Delphi technique

A

for complex issues -> estimate probability of some event

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27
Q

risk identification

A
  • structured review of documents
  • gathering info by brainstorming, Checklist itp
  • assumptions & constrains analysis
  • SWOT analysis
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28
Q

Difference between Risk and issue

A

Risk - focused on the future/ positive or negative/ documented in risk register/ risk response
Issue - focuesd on the present/ positive or negative/ documented in issue log / warkaround

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29
Q

Qualitative Risk Analysis

A

Set priority to risks

Must have

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30
Q

Quantitative Risk Analysis

A

Precise numbers related to risk probability
nice to have - only for most important
Use probabilistic distribution/simulations

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31
Q

Risk response - Thread

A
escalate
avoid
transfer
mitigate
accept
32
Q

Risk response - Opportunity

A
escalate
exploit
share
enhance
accept
33
Q

Contract types

A

firm fixed price - price & scope = const
fixed price incentive fee - price ceiling + performance
fixed price with economic price adjustment - price + inflation

34
Q

cost-reimbursable contracts

A

(zwrot kosztow)
cost plus fixed fee
cost plus incentive fee (cost + performance)
cost plus award fee (cost + 100x perf)

35
Q

Procurement mgmt -> source selection methods

A

sole source - no competition but proposal is negotiated

Fixed price - price = const but scope may change

36
Q

Bid documents - type of requests

A
  • request for info - question aboutwhat seller need to estimate cost
  • request for quotation - what is the cost
  • request for proposal - very formal with rules and restrictions
37
Q

Stakeholder Analysis

A

group stakeholders by similarities

38
Q

Stakeholder engagement Assessment Matrix

A

Compare current engagement level with desired. categories:

Unaware/Resistant/Neutral/Supportive/Leading

39
Q

Explicit and Tacit knowledge

A

tacit - know how, experience

explicit - knowledge codified and digitized in books, documents, reports

40
Q

scope of Knowledge mgmt

A

All opportunities to share knowledge

41
Q

scope of information mgmt

A

Ways to codify explicit knowledge

42
Q

case and effect diagram

A

Ishikawa diagram

fishbone diagram

43
Q

design for X

A

optimize X where X is a project aspect

44
Q

Agile estimating

A

rolling-wave planning methods -> task level on a just-in-time basis

45
Q

Quality assurance

A

actions needed to create product with required quality

46
Q

5 phillars of compliance

A
  1. Compliance Documentation: draft documents (dynamically will change) -> aligned with ISO 9000 -> because it is treated as a deliverable of the project.
  2. Compliance Council: Group of people (with experts) which needs to tak part in compliance process
  3. Compliance Risk: Not only during project but also those which extend scope
  4. Compliance Audit: Body independent from management wich will verify all aspects of project if they fulfill compliance needs
  5. Compliance Responsibilities: all activities and their corresponding compliance objectives shall be allocated as parts of the project’s tasks and processes. Project managers must extract themselves from the compliance responsibility and act only as coordinators of the resources and activities required to achieving the proposed objectives.
47
Q

Tuckman ladder

A

forming/storming/norming/performing/adjourning

48
Q

Conflict mgmt technique

A
  • withdraw (avoid) -> lose-leave
  • smooth (accommodate) ustapic by zachowac harmonie -> yield-lose
  • compromise (reconcile) pogodzic -> moderate lose-moderate lose
  • force (direct) -> win-lose
  • collaborate (problem solve) -> integrative
49
Q

Variance analysis

A

collect data of performance/estimations/… and use it as a base for retrospective discussions

50
Q

Key Performance Indicator

A

need to satisfy SMART (specific, measurable, achievable, relevant, time-bounded)

51
Q

Information Radiators

A

agile practice. Shared place where important info are shared

52
Q

Velocity Chart

A

overview how much work has been delivered for each sprint

53
Q

Value Stream Map

A

Mapa strumienia wartości to schemat przepływów informacji i materiałów w procesie. Dzięki tej technice można wykluczyć czynności zbędne w procesie

54
Q

change control board

A

committee that consists of Subject Matter Experts who decide whether to implement proposed changes to a project

55
Q

change control system - provides:

A

forms
tracking methods
processes
approval levels

56
Q

Validate scope -> flow

A
  1. Verified deliverable (quality controle) + Work performance date (Develop and Manage project work)
  2. Validation
  3. Accepted deliverable + Work perf. info OR change req.
57
Q

Project-Funding Requirements

A

How much (money) is needed by project in paritcular moment in time

58
Q

Validate scope -> flow

A
  1. Verified deliverable (quality control) + Work performance date (Develop and Manage project work)
  2. Validation
  3. Accepted deliverable + Work perf. info OR change req.
59
Q

Project-Funding Requirements

A

How much (money) is needed by project in particular moment in time

60
Q

claims administration

A

disputes between seller and buyer

61
Q

Key activities in closing project phase

A
  • customer approvals
  • procurements
  • storing info/knowledge
  • actions to move to next phase
62
Q

Project overview statement

A

very short description of project to inform all stakeholders what is it about

63
Q

XP Metaphore

A

require to crete nontechnical metaphore for some problem which help to understand and solve it

64
Q

Product Box Exercise

A

imagine that you are designing box for your product. What will be on it to best represent your product?

65
Q

McGregors theory X and Theory Y

A

lazy employs assigned to theory X require micromanagement, ambition employs assigned to theory Y and they require ownership of their work

66
Q

Herzberg Motivation-hygiene theory

A

there are hygiene factors which are impacting satisfaction/dissatisfaction. Examples for diss…: salary/security/status/work environment & for satis: recognition/achievements

67
Q

McClelland’s Acquired needs theory

A

People are motivated by following needs: achivement/affiliation/power (osiagniecia/przynaleznosc/wladza)

68
Q

Vrooms Expectancy theory

A

people are motivated thanks to reward they will get for their effort

69
Q

Termination by extinction

A

The project may be stopped because it has been either successful, or unsuccessful

70
Q

Termination by addition

A

This is where a project is made more or less an external, but full-fledged addition to the parent organization

71
Q

Termination by integration

A

The output of the project becomes part-and-parcel of the operating systems of the parent or client, becoming embedded in day-to-day operations

72
Q

Termination by starvation

A

financial, human, and material resources needed to execute the project are curtailed or withheld

73
Q

Business case

A
list objectives
critical success factors
why project undertaken
analysis of situation
recommendations
74
Q

Constrained optimization analysis

A
  • Project Selection Method
  • mathematical model of calculating whether the project is financially viable or not
  • finding “best available” values of some objective function given a defined domain
75
Q

Project Selection Methods

A
  • Benefit Measurement Method (comparing one project with other competing projects)
  • Constrained Optimization Method (mathematical model of calculating whether the project is financially viable or not )