PMP Final Exam Flashcards

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1
Q
Determining whether a process is stable or has predictable performance by monitoring the results of a process over time is best described as which tool and technique:
    A.  Statistical sampling
    B.  Scatter diagrams
    C.  Pareto diagrams
    D.  Control charts
A

D
PMTI Blue Book: Page 193, 194 Control charts is the tool that is used to control quality over time. A control chart is a graphic display of process data over time. Scatter diagram is a graph showing the relationship between an independent and dependent variable. Pareto diagrams are histograms with rank ordered frequency of defect occurrence. Statistical sampling is choosing a part of a population of interest for inspection.

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2
Q

If it becomes obvious that the BAC is no longer viable, the project manager develops a forecasted estimate at completion (EAC). Once approved, the EAC effectively supersedes the BAC as the cost performance goal. Whether or not EAC is approved an excellent way of calculating the to-complete performance index is:
A. Cumulative earned value minus cumulative actual cost
B. Work remaining divided by funds remaining
C. Budget multiplied by estimate at completion
D. Budget divided by cost performance index

A

B
PMTI Blue Book: Page 180, 181 The formula for TCPI = (BAC-EV) / [(BAC-AC) or (EAC-AC)]. The numerator represents the work remaining in terms of $$. Budget is the estimated cost for all the work on project. Earned value is the estimated cost for the work completed. The difference between them (the numerator) represents the work remaining. The denominator represents the funds remaining depending on whether BAC or EAC is being considered as the basis. The denominator is Budget or Estimate at Completion minus the actual cost i.e. the funds actually expended. TCPI represents the performance efficiency required to get back to the EAC or the BAC. A is the formula for CPI not TCPI, D is the formula for EAC. C is made up formula. The correct answer is B.

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3
Q

Projects could benefit from iterative life cycles when they have any of the following except?
A. Requirement of speed of delivery
B. Complexity is high
C. Project can incur frequent changes
D. Scope is subject to differing stakeholders’ views of desired final product

A

A
PMTI Blue Book: Page 26 Projects benefit from iterative life cycles when complexity is high, when the project incurs frequent changes, or when the scope is subject to differing stakeholders’ views of the desired final product. Iterative life cycles may take longer because they are optimized for learning rather than speed of delivery. Symptoms of an agile project – “We will know the requirements when we deliver a prototype that the business approves.”. Some projects optimize for speed of delivery. Many businesses and initiatives cannot afford to wait for everything to be completed; in these cases, customers are willing to receive a subset of the overall solution. This frequent delivery of smaller deliverables is called an incremental life cycle.

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4
Q
Risks are assigned a priority level based on:
    A.  Risk register
    B.  Risk management plan
    C.  Assessed probability and impact
    D.  Risk attitude
A

C

PMTI Blue Book: Page 127 Risk ratings are a result of their assessed probability and impact.

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5
Q
A project to measure the physical characteristics of tornados was chartered. The project manager recognized that the project involved many risks. Soon after the project has been initiated, the project manager started identifying the project risks. Given the nature of the project, the project manager was prepared to iterate this process a few times. Which of the following documents contributes information to identify risks and helps the project manager conduct this process efficiently?
    A.  Stakeholder register
    B.  Stakeholder Management Plan
    C.  Risk register
    D.  Checklist analysis
A

A
PMTI Blue Book: Page 123 Stakeholder register provides input on who needs to be interviewed during Identify Risks. Checklist analysis is not a document. It is a tool and technique. Risk register is the output of identify risks. The question is asking for the input of identify risks.

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6
Q
After a lengthy and difficult process of interviewing the stakeholders and using several interpersonal and team skills, the PM was able to organize the requirements. The requirements were characterized by the well-known conflict between the legal department and the financial department. The due diligence in collect requirements paid off when the deliverables were easily described in the scope statement. The project manager is now in the process of acquiring new team members to assist in the progressive elaboration of the work breakdown structure. When these team members are hired for creating the project WBS, which one of the following is updated:
    A.  Team resource management
    B.  RACI chart
    C.  Project team assignments
    D.  Activity resource estimates
A

C
PMTI Blue Book: Page 149 When Acquire Resources is implemented at any time in the project, appropriate people are added through various means including negotiation with functional managers/other PMs and acquiring new hires or contractors. The project team assignments (an output of Acquire Resources) are updated. D is a tempting answer. However, resource estimates must have already been completed before hiring team members. Team resource management is part of resource management plan and is completed earlier.

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7
Q

Which one of the following is the MOST appropriate example of a corrective action?
A. Detailed review by experts of the mall construction project plans and drawings
B. Fixing leaks in a newly built oil pipeline that were detected during inspection
C. Taking a known alternate route to the party after being stuck in traffic for thirty minutes. You are hoping to arrive at the party on time.
D. A large software company providing frequent updates to their operating system to thwart security issues

A

C
PMTI Blue Book: Page 173, 202 Taking action to bring expected future project performance into conformance with the project management plan is a corrective action. In this case, you come up with an alternative impromptu solution (corrective action), taking a different route to get to the party on time (your end goal). A and D are preventive actions; B is defect repair (“fix” “leaks”)

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8
Q
A project consists of five tasks. The tasks each have optimistic, most likely, and pessimistic duration estimates (in days) as follows: Task 1: 10, 14, 15; Task 2: 19, 29, 54; Task 3: 3, 5, 9; Task 4: 4,5,5; Task 5: 13, 13, 13. The budget planned for each of the five tasks was as follows: $65,000, $35,000, $50,000, $21,000, $29,000. Thus far, the project has spent $50,000 on task 1, and $25,000 on task 2 and $10,000 on the portion of task 3 that was completed. The cumulative CV at this point is $45,000; what percent of the project is complete?
    A.  153%
    B.  53%
    C.  42.5%
    D.  65%
A

D
PMTI Blue Book: Page 180, 181 BAC = sum of all planned budget of all tasks = $65,000 + $35000 + $50,000 + $21,000 + $29,000 = $200,000 ACc = Money spent on tasks completed thus far = $50,000 + $25,000 + $10,000 = $85,000. EVC = CVC + ACC = $45,000 + $85,000 = $130,000. Percent Complete = EVC / BAC = $130,000 / $200,000 = 65%. The PERT duration estimates are superfluous information.

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9
Q

A project has seven activities: A, B, C, D, E, F and G. Activities A, B and D can start anytime. A takes three weeks, B takes five weeks, and D takes 11 weeks. A and B must be completed before C can start. C requires six weeks to complete. B, C and D must be completed before E can start. E requires two weeks. F takes four weeks and can start as soon as C is completed. E must be completed before G starts. G requires three weeks. F and G must be completed for the project to be completed. What is the critical path?
A. Start, A, C, F, End and B,C,E,G, End
B. B, C, E and G, End
C. D, E and G, End
D. Both Start, B, C, E, G, End and Start, D, E, G, End

A

D
PMTI Blue Book: Page 83-86 There are 5 paths in all: Path 1: Start  A  C  E  G  End Duration: 14 Weeks Path 2: Start  A  C  F  End Duration: 13 Weeks Path 3: Start  B  C  E  G  End Duration: 16 Weeks Path 4: Start  B  C  F  End Duration: 15 Weeks Path 5: Start  D  E  G  End Duration: 16 Weeks Longest Path Duration = Critical Path Duration = Path 3 = Path 5 = 16 days Another easy but not an accurate way to come up with the answer is to add up the paths in the answers and find the longest ones. There is, of course, the danger that an answer may include a path not even in the network.

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10
Q
Your boss meets with you, the project manager, to audit the performance on your project to confirm that the quality processes are used, and the project is implementing processes as defined in the quality management plan. In what process is your boss engaged in?
    A.  Quality Planning
    B.  Control Quality
    C.  Total Quality Management
    D.  Manage Quality
A

D
Blue Book: Page 164 Manage Quality process implements a set of planned and systematic acts and processes defined within the project’s quality management plan that helps to: design an optimal and mature product by implementing specific design guidelines that address specific aspects of the product, build confidence that a future output will be completed in a manner that meets the specified requirements and expectations through quality assurance tools and techniques such as quality audits and failure analysis, confirm that the quality processes are used and that their use meets the quality objectives of the project, and improve the efficiency and effectiveness of processes and activities to achieve better results and performance and enhance stakeholders’ satisfaction.

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11
Q

A project manager working for a global information technology firm in India is assigned to a project with a budget of 850 million rupees. Due to the size of the project and the level of uncertainty, the project was divided into several phases. The project manager was careful in documenting the charter for the project and the goals for each phase because the PM knew that one of the following is not true regarding project phases?
A. Project phases are never closed without the decision to initiate the next phase
B. Project phases are marked by hand-off and go/no-go decisions
C. Project phases may be necessitated by the complexity of the project
D. Project phases may be agile, iterative, or incremental

A

A
PMTI Blue Book: Page 26, 27 Some project phases may end with a decision not to continue with the project i.e. the remainder of the phases. Hence a decision may be made not to initiate the subsequent phase

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12
Q
Sandy is a Project Manager in SuperInfra Services Limited, a multinational infrastructure services company. The current project she is managing is running behind schedule with a cumulative SPI of 0.78 and a cumulative CPI of 1.02. To recover from the project delays, she hired two subject matter experts from Australia. If the initial team included 3 virtual team members and 2 in-house programmers excluding Sandy and the Sponsor, what is the number of communication channels for the Project?
    A.  10
    B.  21
    C.  36
    D.  29
A

C
PMTI Blue Book Page 40, 118 5 team members + 2 new SMEs from Australia + 1 Project Manager + 1 Sponsor = 9. So, the # of communications channel is 9 (9-1) / 2 = 9x8/2 = 9x4 = 36. Remember, the size WAS (past) 5 excluding PM and Sponsor and is now 7 plus PM and sponsor. Don’t forget to include all those who need to be. Remember all team members – virtual or otherwise are treated same for communication channels purposes.

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13
Q
A project manager who is managing a high-risk project has immediately started on the task of documenting individual risks, overall risk, their root causes, and potential risk owners. What is the PM doing?
    A.  Reserve analysis
    B.  Identify Risks
    C.  Plan Risk Responses
    D.  Monte Carlo Simulation
A

B
PMTI Blue Book: Page 123 - 125 Risks, potential risk owners and root causes of risks are identified during risk identification.

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14
Q

Which one of the following is a directive PMO?
A. A person authorized to use resources to achieve the goals of a charter
B. Group that provides support by supplying templates, and best practices
C. Group that requires compliance or conformance to PM frameworks or methodologies
D. Group that directly manages projects

A

D
PMTI Blue Book: Page 29 A is a project manager who is authorized to use organizational resources to achieve the goals of a project charter. Supportive PMOs provide a consultative role to projects by supplying templates, best practices, training, access to information and lessons learned from other projects. Controlling PMOs provide support and require compliance through various means. Directive PMOs take control of the projects by directly managing the projects. The degree of control provided by the PMO is high.

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15
Q

A Resource Breakdown Structure (RBS):
A. Is a breakdown of types of human-resources required by the project
B. Helps with tracking project costs
C. Is a type of Organization Breakdown Structure (OBS)
D. Helps communication between project team & all the stakeholders

A

B
PMTI Blue Book: Page 108 A is only partly correct. RBS is a breakdown by resource types both HR & non-HR. RBS is not a type of OBS. WBS helps communication between team & all stakeholders not RBS.

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16
Q
A project that had recently hired 3 new team members immediately started showing great progress. After carefully evaluating the work completed, costs incurred, and comparing with the project management plan, the PM reported a cumulative cost variance (CV) of $20,000 and a cumulative CPI of 1.3; What were the actual cost of work performed (ACWP) incurred thus far?
    A.  $26,000
    B.  $33,333
    C.  $6,000
    D.  $66,667
A

D
PMTI Blue Book: Page 180, 181 Remember the formula: AC = CV/(CPI-1) AC = CV/(CPI – 1) = $20,000/ (1.3 – 1) = $20,000/.3 = $66, 667

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17
Q
A 9-month project is in the 7th month and its cumulative SPI=0.9, cumulative CV=-3 million USD. What will be the value of AC (Actual Cost of Work Performed) & CPI if the Budgeted Cost of Work Scheduled (PV) = 10 million USD?
    A.  AC = 12 million USD, CPI = 0.75
    B.  AC = 12 million USD, CPI = 1.25
    C.  AC = 10 million USD, CPI = 0.75
    D.  AC = 10 million USD, CPI = 1.25
A

A
PMTI Blue Book: Page 180, 181 We have SPI and PV (also known as BCWS), so (1) calculate EV (also known as BCWP) first from the formula SPI = EV/PV. So, EV = SPI x PV. (2) Then using the formula of CV=EV – AC, we can arrive at AC as follows: AC = EV - CV. (3) Then, calculate CPI using EV & AC (=EV/AC). We are given SPI = 0.9, CV = -3M, PV=10M So, from (1) above, EV = SPI x PV = 0.9 x 10M = 9M From (2) above, AC = EV – CV = 9M – (-3M) = 12M From (3) above, CPI = EV/AC = 9M/12M = 0.75 Another easy way to answer this question is to see that CV is negative, hence CPI is less than one. This leaves A and C. Since SPI is still less than 1, AC has to be greater than PV. So, A is now the only choice.

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18
Q

A buyer from the Department of Clean Energy has narrowed down the potential sellers for a huge contract to three vendors. The buyer meets the seller representative from iCleanEnvU, who has been a vendor for the department for the last several years. A cost reimbursable (CR) contract and a lump sum contract are both being discussed as possible contracts between the customer and the vendor. Both parties eventually agree on a CR contract because:
A. Scope is not well defined and variability is high and unpredictable
B. Scope is well defined and variability is high and unpredictable
C. Scope is not well defined and variability is minimal and predictable
D. Scope is well defined and variability is minimal and predictable

A

A
PMTI Blue Book: Page 136, 137 A cost reimbursable contract is appropriate whenever the scope of work cannot be precisely defined at the start and needs to be altered, or when high risks may exist in the effort.

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19
Q

A buyer from the Department of Clean Energy has narrowed down the potential sellers for a huge contract to three vendors. The buyer meets the seller representative from iCleanEnvU, who has been a vendor for the department for the last several years. A cost reimbursable (CR) contract and a lump sum contract are both being discussed as possible contracts between the customer and the vendor. Both parties eventually agree on a CR contract because:
A. Scope is not well defined and variability is high and unpredictable
B. Scope is well defined and variability is high and unpredictable
C. Scope is not well defined and variability is minimal and predictable
D. Scope is well defined and variability is minimal and predictable

A

A
PMTI Blue Book: Page 136, 137 A cost reimbursable contract is appropriate whenever the scope of work cannot be precisely defined at the start and needs to be altered, or when high risks may exist in the effort.

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20
Q

A project manager has received an email from the customer requesting changes to the delivery dates of a few activities in the project schedule. In this scenario, which one of the following is true?
A. Approved schedule changes will require changes to the WBS
B. Unapproved schedule changes may or may not require changes to the WBS
C. Approved schedule changes may or may not require changes to the WBS
D. Unapproved WBS changes may require changes to the schedule

A

C
PMTI Blue Book: Page 178, 177, 205, 206 B and D are incorrect and can be eliminated. A, changes to the schedule will not necessarily impact the scope of the project, whereas scope changes may impact the schedule. The correct answer is C. Unapproved scope changes, also called creep, should not occur if PMI framework is followed.

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21
Q
In the following network diagram, A represents printing books, B represents teaching class, F represents students taking exam. Since the class is now done offsite, a new requirement activity S, shipping books, is now approved. If activity S has a duration of 3 days with a shipping lag of 2 days and it occurs after printing books but before teaching class, what is your observation about the project?
    A.  The new requirement needs to go through integrated change control
    B.  The critical path has not changed because A-D-C-E-End still has most activities
    C.  The project risk has increased
    D.  The critical path has changed because there is a new path with 19 days duration
A

D
PMTI Blue Book: Page 83-86 Since the new requirement is already approved; it implies that it already has gone through Integrated Change Control (ICC). The Critical Path is the longest path in terms of duration, not in terms of activities. New requirement approval implies the project risk was already considered by the CCB in the ICC. So, there is no variance from the new baseline. So, answer 3 is moot and irrelevant. The only correct answer in this situation, therefore, is D which is true because the new path A-S(+lag)-B-F-End is now 3 + (3 + 2) + 7 + 4 = 19 days. Thus the critical path has changed and its new duration is 19 days.

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22
Q

Control charts are used to determine if the process is stable, capable, or predictable for performance. For repetitive processes, upper control limits (UCL) and lower control limits (LCL) in control charts represent points at which corrective actions may need to be taken since the process is said to be out of control. These are usually set at:
A. Customer specification limits
B. ± 3 Sigma using statistical calculations and principles
C. Forecasting the product specification limits
D. Out of tolerance control limits

A

C
PMTI Blue Book: Page 193, 194 In a control chart, the upper control limit and lower control limit are usually set at ±3σ , where 1σ is one standard deviation.

23
Q
A semiconductor manufacturing company charters a project to produce next generation low-heat generating chips for mobile telecommunications industry. In its recent 3-week report, the project presented the difference between cumulative earned value and cumulative planned value as $20,000, the ratio between cumulative earned value and cumulative planned value as 1.4. What was the budget for work planned thus far?
    A.  $50,000
    B.  $80,000
    C.  $8,000
    D.  $28,000
A

A
PMTI Blue Book: Page 40, 180, 181 The numbers given are: EV – PV = SV = 20,000 EV / PV = SPI =1.4 Use the formula, PV = SV / (SPI – 1) = $20,000 / (1.4 – 1) = $20,000 / 0.4 = $50,000

24
Q
In a project, sometimes a project manager may have to plan to reschedule work to reconcile planned expenditures vs. funding limits. This is generally accomplished with imposed date constraints such as “do not start earlier than” on specific activities for which funding has not been scheduled yet. This is generally referred to as:
    A.  Funding limit reconciliation
    B.  Reserve analysis
    C.  Monte Carlo simulation
    D.  Resource limited method
A

A
PMTI Blue Book: Page 94 Funding limit reconciliation: Expenditure of funds is reconciled with the funding limits set by the customer or performing organization. A variance between the funding limits and the planned expenditures will sometimes necessitate the rescheduling of work to level out the rate of expenditures. This can be accomplished by placing imposed date constraints for work elements into the project schedule.

25
Q
Steve is a project manager in a multinational telecom company. His current project has been chartered 2 months ago. Multiple similar projects have been executed in the past by the company. Although there were initial delays in identifying all the quality goals from the stakeholders, Steve is now working with the team to define a basis for quality performance measurement by using data from similar projects with best outcomes from the past. Which of the following tool or technique is being used by Steve and his team?
    A.  Quality Checklists
    B.  Cost Benefit Analysis
    C.  Histogram
    D.  Benchmarking
A

D
PMTI Blue Book: Page 103 Description shows project is in Plan Quality Management process and hence, search for a tool and technique for Plan Quality Management. Benchmarking is the correct answer. Quality Checklists are output of Plan Quality Management. Histogram is a Control Quality technique. Cost Benefit Analysis is an analysis of benefits gained versus money spent.

26
Q
In agile approaches, product backlog represents:
    A.  A set of requirements
    B.  Remaining issues
    C.  The back parts of a product
    D.  Work breakdown structure
A

A
PMTI Blue Book: Page 59, 80, 178 Projects with adaptive life cycles use backlogs (including product requirements and user stories) to reflect their current needs. The overall scope of an adaptive project will be decomposed into a set of requirements and work to be performed, sometimes referred to as a product backlog. At the beginning of an iteration, the team will work to determine how many of the highest-priority items on the backlog list can be delivered within the next iteration. Three processes (Collect Requirements, Define Scope, and Create WBS) are repeated for each iteration.

27
Q

CPI is the most critical EVM metric and tells you how efficiently you are utilizing your resources. SPI is calculated as a ratio of earned value to planned value. When a project manager notices that his project has a CPI of 1.0 and an SPI of 0.8, the immediate next thing for the PM to do is:
A. Immediately let the senior management know that the project is behind schedule
B. Update the schedule baseline to show that work accomplished matches work planned
C. Make weekend overtime mandatory for all team members
D. Review critical path and develop options to fast-track and/or crash the schedule

A

D
PMTI Blue Book: Page 180, 181 CPI = 1 implies project is right on budget SPI = 0.8 implies project is behind schedule PMI guidelines encourage PMs to approach senior management with appropriate options. In this case, you should arrive at ways to overcome the schedule deficiency. A does not include any options update, B is unethical, C is baseless since there is no information that warrants it.

28
Q
You are planning your staffing needs and trying to figure out the amount of time a resource is scheduled to work over several months. You display that information in a chart as part of your team resource management in the resource management plan. What is that chart called?
    A.  RACI matrix
    B.  Resource histogram
    C.  Gantt chart
    D.  OBS
A

B
PMTI Blue Book: Page 110 A resource histogram is a way to visualize the number of hours in each role that will be needed over the course of your project. Both B and C show duration in hours for roles (or individuals), but a resource histogram shows overload whereas a Gantt chart shows only number of hours.

29
Q

The project has a shaky start. However, the sponsor and the customer believe the project has a large payback to the company. The project manager identified risks and documented them along with their root causes and potential responses in the risk register. What should the PM do next?
A. Conduct a risk probability impact assessment correcting them for urgencies, if required
B. Numerically assess the risks to immediately recommend a reserve to the sponsor
C. Conduct risk review and risk audit meetings
D. Implement identified responses

A

A
PMTI Blue Book: Page 126, 127, 129, 198 The process of risk management involves plan risk management, identify risks, perform qualitative risk analysis, perform quantitative risk analysis, plan risk responses, implement risk responses, and monitor risks. The PM just finished Identify Risks. Next step is to perform qualitative risk analysis during which you conduct probability and impact assessment, risk urgency assessment, and risk data quality assessment which is stated in answer A. B is conducted in Perform Quantitative Risk Analysis, and C is conducted in Monitor Risks and D in executing.

30
Q

In conducting EVM analysis, you find that the cumulative planned value is 120% of the cumulative earned value. This implies:
A. SPI is less than one; the project is behind schedule
B. SPI is greater than one; the project is ahead of schedule
C. SPI is greater than one; the project is behind schedule
D. SPI is less than one; the project is ahead of schedule

A

A
PMTI Blue Book: Page 180, 181 SPI = EV/PV = EV/1.2EV implies SPI = 1/1.2 which is < 1. SPI less than one is not good, so the project is behind schedule.

31
Q
You are the new Project Manager on a large Information Management Project that is 52% complete. Senior Management is looking for an immediate cost forecast. The BAC is $7.2M. The cumulative SPI is 1.00. Cumulative Earned Value is 80% of the cumulative Actual Cost. What is the cumulative Cost Variance?
    A.  $10,000
    B.  0.2
    C.  0.6
    D.  Less than zero
A

D
PMTI Blue Book: Page 180 Less than zero. Don’t let the word cumulate throw you off. You still need to calculate using the basic cost variance formula. CV = EV less AC. If AC is greater than EV then CV would be less than zero.

32
Q

A project manager is working on several tasks. 3 tasks that are on critical path have the following information about them. Given that, future tasks will be as planned, what is the current cumulative CPI?

TASK BUDGET SPENT % COMPLETE
A $12,000 $12,500 100%
B $8,000 $8,500 100%
C $10,000 $6,000 50%

A.  1.11
B.  0.93
C.  0.78
D.  1.08
A

B
PMTI Blue Book: Page 180 Earned Value = Budgeted cost of work performed Actual Cost = Costs Incurred for work performed CPIc = EV/AC EV = $12,000+$8,000+$5,000 = $25,000 AC = $12,500+$8,500+$6,000 = $27,000 CPI = $25,000 / $27,000 = 0.93 An easy way to answer this question is to eyeball EV and compare it to AC and PV (Is EV > PV?) to guesstimate CPI.

33
Q
You are using sample measurements to monitor the results of a software development process in a large manufacturing project over a two-year period of time to determine if the process is repeatable and stable. Which tool would you most likely use?
    A.  Histogram
    B.  Control charts
    C.  Ishikawa diagram
    D.  SIPOC Charts
A

B
PMTI Blue Book: Page 193, 194 Control charts illustrate how a process performs over time and can determine whether the process variables are within acceptable limits. A histogram is a type of bar chart that shows distribution of variables. An Ishikawa diagram shows how several factors might be linked to a potential problem. SIPOC model (not charts) is a type of flow charts giving a high-level overview of the flow of information from start to end.

34
Q
Which one of these conflict resolution techniques leads to consensus and commitment?
    A.  Smooth
    B.  Compromise
    C.  Accommodate
    D.  Collaborate
A

D
PMTI Blue Book: Page 156 Collaborate is one of the six general techniques for resolving conflict. Collaborate technique involves Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment. This approach can result in a win-win situation.

35
Q
Two exceptional team members are arguing about an important technical direction a project has to take. Who should decide which direction to take?
    A.  Project stakeholder
    B.  Project manager
    C.  Functional manager
    D.  Project team members
A

D

PMTI Blue Book: Page 155, 20 Technical issues are discussed and decisions made by project team members. Stakeholder is a generic term and is not the correct answer. Project manager is a facilitator when it comes to technical aspects but should not force a technical decision. Functional managers provide resources. They do not solve technical issues.

36
Q
A project manager has obtained 6 team members from the IT department. She knows that the team members need to be released this quarter, but not all on the same day or week. To which document does the PM refer in order to determine when to release the project team?
    A.  Recognition and rewards
    B.  Resource Gantt chart
    C.  Project closure documents
    D.  Resource management plan
A

B
PMTI Blue Book: Page 110, 109 One of the most important elements of the team resource management is the timetable, which tells you who will work on what, and when they will be released from the project. One of the most common ways of showing the timetable is the resource Gantt chart. That timetable will let you know exactly when you plan to bring in and release your project resources.

37
Q
A project manager knew that the team was discouraged with recent project results and were looking to find someone to look up to. So, she led through inspirational motivation, demonstrating high emotional intelligence, empowering followers through idealized behavior and encouraging innovation. What leadership skill is she showing?
    A.  Transformational
    B.  Transactional
    C.  Charismatic
    D.  Servant leader
A

A
PMTI Blue Book: Page 159 Leadership Styles: (1) Laissez-faire (e.g., allowing the team to make their own decisions and establish their own goals, also referred to as taking a hands-off style; management by exception); (2) Transactional (e.g., focus on goals, feedback, and accomplishment to determine rewards); (3) Servant leader (e.g., demonstrates commitment to serve and put other people first; focuses on other people’s growth, learning, development, autonomy, and well-being; concentrates on relationships, community and collaboration; leadership is secondary and emerges after service); (4) Transformational (e.g., empowering followers through idealized attributes and behaviors, inspirational motivation, encouragement for innovation and creativity, and individual consideration); (5) Charismatic (e.g., able to inspire; is high- energy, enthusiastic, self-confident; holds strong convictions); and (6)Interactional (e.g., a combination of transactional, transformational, and charismatic)..

38
Q

One of your subcontractors complains to you that your aggressively scheduled activities have caused his labor costs to increase. He wants you, the PM, to allow him to increase his hourly rates. What should you do next?
A. Request information from the subcontractor to support his claim
B. Go through the change control process and approve the contract price change
C. Do not change the contract price because it will be in violation of the contract
D. Set up a meeting with the contractor’s senior management to discuss this matte

A

A
PMTI Blue Book: Page 199, 200, 206, 205 You are in control procurements. An outcome out of this process is change requests. However, if you follow the change control steps in integrated change control, the first step is for the PM to assess. This requires gathering the required information. So, before any alternatives can be determined, you need supporting information so that you can decide based on facts. B and D can occur only after A. C is an incorrect assumption

39
Q

A project manager is collecting data regarding the number of function points missing the quality targets each week and analyzing to determine the quality status of the project processes and products. She is using a tool that illustrates how a process behaves over time and when it is subject to a special cause variation, such as a point outside the control limits. Using this process, she is able to answer her stakeholders’ question – “Are the function points over a period of time within acceptable limits?”. In her experience, she noticed the continuously monitoring this behavior of function points over time, she is able to take corrective action on processes and bring about an improvement before they get blown over into big issues. In this tool she used, the mean is represented as a horizontal line. This is developed as:
A. the average of the control limits
B. the average of the process data
C. the average of all data points that are within specifications
D. a means of identifying assignable cause

A

B
PMTI Blue Book: Page 193, 194 The tool being discussed is control charts. This is a basic question to see if the test taker understands the concept of control charts. The mean line is the average of the process performance or process data.

40
Q
It may not be a good idea to charter a project without an:
    A.  Scope management plan
    B.  Economic Feasibility study
    C.  Project management plan
    D.  Financial commitment
A

B
PMTI Blue Book: Page 46, 51-52 A and C are documents created after chartering a project. D may be necessary to charter a project, but a proper economic feasibility study, also called as, business case showing the project will generate benefits defined in the benefits management plan must exist. Most projects in real life fail because of poor feasibility or equivalent form of analysis even though financial commitment exists! Financial commitment occurs as part of Develop Project Charter not before it. It is not just important to do project right, it is also important to do the right projects.

41
Q
Which one of the following types of project manager demonstrates commitment to serve the team first, focuses on people’s growth, learning, development, and their autonomy, concentrates on relationship, community and collaboration?
    A.  Servant Leader
    B.  Charismatic
    C.  Interactional
    D.  Altruistic
A

A
PMTI Blue Book: Page 159 These are the various leadership styles. The question is describing servant leader. Charismatic holds strong convictions and is able to inspire, interactional combines transactional (rewards based on accomplishments), transformational (empower through idealized behavior), and charismatic.

42
Q

A project manager is in the process of ensuring that the project is going to be delivered on time. Which one of the following is not applicable in this situation:
A. A major delay on a critical or near-critical activity requires immediate action
B. A major delay on any activity not on critical or near critical path may have little effect on project schedule
C. A short delay on a critical or near-critical activity requires immediate action
D. A minor delay on any activity not on critical path will have significant effect on the project schedule

A

D
PMTI Blue Book: Pages 83-86 A major or a minor delay on a critical or near-critical activity will require immediate action. A major or minor delay on non-critical activities generally does not have much effect.

43
Q
Approved scope change requests have impact on scope but may or may not have an impact on other project management processes. The project manager and the project management team are responsible for updating the scope statement and the WBS accordingly. All these documents and deliverables are input to the final project report. Which one of the following tools &amp; techniques confirms the implementation of approved change requests, corrective actions, defect repairs, and preventive actions?
    A.  Control quality
    B.  Quality audits
    C.  Risk audits
    D.  Process analysis
A

B
PMTI Blue Book: Page 165 Control quality is a process that involves monitoring specific project results to determine whether they comply with certain relevant quality standards. Process analysis includes root cause analysis, examines problems experienced, non- value added activities, and constraints identified during the operation process. Risk audits are a structured review process used to consider the effectiveness of the risk management process. Quality audits, the correct answer, ensure that processes are being followed and changes are being implemented to meet the quality standards of the project.

44
Q

The bridge being built across Lake Erie has had major project cost and schedule overruns because the government failed to include all possible stakeholders as part of the project. The rising water levels resulting from the bridge construction will cause low-income residents living in the region to be displaced. Community aid groups are only now realizing the impact on these people. How would you categorize the community aid groups with regards to this project?
A. Positive stakeholders who are concerned about the low-income residents and want to prevent the project from being completed
B. Negative stakeholders who want to prevent the project from being completed because they are concerned about the ill-effects the bridge will have on the low-lying areas that will be submerged due to the rising water levels
C. Unhappy stakeholders who want to prevent the project from being completed because they are unhappy about the ill-effects the bridge will have on the low-lying areas that will be submerged due to the rising water levels
D. Concerned stakeholders who, because they are concerned about the low-income residents, want to prevent the project from being completed

A

B
PMTI Blue Book: Page 32 Negative stakeholders will impede the project’s progress to protect their own interests. Positive stakeholders (A) are those who will benefit from the results of the project. The goal of the PM is to classify them as internal, external, resistors, supporters so that appropriate risk response strategies can be employed driven to achieve project success. C and D are examples of PM poor terminology.

45
Q

As part of the procurement process, a project manager has worked through a detailed set of meetings to proceed with a plan for a fixed price plus incentive contract with potential buyer-seller ratios and incentive clauses. She created a procurement plan to manage the entire procurement process without hurdles. Finally, she used standard forms from organizational process assets, expert judgment, and a procurement statement of work to develop RFPs, RFQs, and evaluation criteria. What would the project manager do next?
A. Close the RFP
B. Request proposals from vendors
C. Evaluate all vendors and select one of the top three
D. Approve payment to vendors according to the contract

A

b
PMTI Blue Book: Pages 168 The PM has completed Plan Procurement Management. The logical next step is to obtain seller responses in Conduct Procurements

46
Q
Mark, project manager for Quali-jet, is in the process of identifying quality requirements and/or standards from the customer and other stakeholders for the project and its deliverables, and documenting how the project will demonstrate compliance with relevant quality requirements. Which one of the following is not a tool generally used in this process?
    A.  Benchmarking
    B.  Quality audits
    C.  Flowcharting
    D.  Logical Data Model
A

B
PMTI Blue Book: Page 165 This is a tool and technique question. Did you see the word not part of the process? The three main tools and techniques of Plan Quality Management are benchmarking, logical data model, flowcharting, and cost of quality. As a result of that, we can eliminate answers A, C, and D. This leaves B as possibility. We know that a quality audit is a tool of Manage Quality and therefore is not part of the Plan Quality Management process, which is answer B.

47
Q

Changes are common in every project. But, this project to which you have been assigned as a PM is right on the bleeding edge of technology and hence, you are anticipating continuously changing requirements from all fronts. You want to be prepared and make sure you take advantage of everything the company already offers to you. As you search through the organizational process assets, you could not believe what a lucky day it was. You found something that can have the most profound influence on Perform Integrated Change Control. Which one of the following choices is it? It included clear documented steps for how policies, procedures, documents, standards, and plans could be modified, approved, and validated. You adopt and start using it. Interestingly, about 20 percent into the project you need to change the very same thing you found and you are now required to follow the steps in it to change it!
A. A project management information system
B. A scheduling software tool
C. An online automated system
D. A document containing change control procedures

A

D
PMTI Blue Book: Page 204-206, 38, 39 PMIS is an enterprise environmental factor. A scheduling software tool and an online automated system are part of PMIS. Since perform integrated change control is all about managing changes, clearly change control procedures which falls under “policies and procedures” of OPA impacts the process significantly.

48
Q

Your business analyst just completed the Project Earned Value Analysis. What could be said about the project:
A. Started out below budget, but went over budget and now is under budget
B. Started out below budget but now is in need of additional funding
C. Upward slope implies it now requires additional reserves on critical path
D. Started out smooth, but went under budget and is now over budget

A

A
PMTI Blue Book: Page 180 Project started out with CPI = 1 (smooth) then, went south i.e. < 1 (over budget) and then caught up and is now > 1 (under budget). CPI >1 is good in terms of cost or you are under budget. i.e. EV/AC is greater than one or your are earning more than you are spending and hence under budget. CPI < 1, conversely implies it is bad in terms of cost or you are over budget.

49
Q
The performance measurement baseline (PMB) is a time-phased plan for accomplishing work against which project performance is measured. In earned value analysis, \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ is sometimes referred to as the PMB?
    A.  The total of earned value
    B.  The total of schedule variance
    C.  The total of cost variance
    D.  The total of planned value
A

D
PMTI Blue Book: Page 175 Planned value is the authorized budget assigned to the work to be accomplished. Work is the combination of activities (scope) and time (schedule). Hence, the total of the planned value (scope/schedule/cost) can be referred to as the PMB.

50
Q

Which one of the following is the most appropriate example of a preventive action?
A. Detailed review of the mall construction project plans and drawings by experts
B. Fixing leaks in a newly built oil pipeline that were detected during inspection
C. Taking an alternate route to the party after you were stuck in traffic for thirty minutes. You are hoping to arrive at the party on time.
D. IBM’s creation of a PC-DOS operating system in response to Microsoft’s MS-DOS operating system, developed when Microsoft wouldn’t sell their copyrights to IBM.

A

A
PMTI Blue Book: Page 173, 202, 188 A is correct, because a design review is a preventative action to prevent negative consequences. B refers to defect repair (fix leaks equals repair defect), and C and D are both corrective actions.

51
Q

Which of the following would you do first as part of closing a project or phase when the project is terminated?
A. Take actions necessary to transfer the project’s product or results to the next phase
B. Take actions to satisfy product and project acceptance or exit criteria
C. Take actions to audit project success or failure
D. Gather all project records, lessons learned and archive project information

A

B
PMTI Blue Book: Pages 209, 210 This is a difficult question. While A, C, D are also completed as part of the closing process. However, here is the order of things to do in close project or phase process: 1) Satisfy exit or completion criteria 2) Get customer acceptance on project/product (B) 3) Transfer the project’s product (A) 4) Audit project success/failure (lessons learned) (C) 5) Gather these lessons learned etc. and archive (D) See the order of things to do in Administrative Closure.

52
Q

It is the end of Scott’s project and he wants to be certain he completes the Close Project or Phase process in a logical manner. So far he has documented open issues, variances and lessons learned. What should Scott address next?
A. Complete the team members skills assessment
B. Archive all project documents and records
C. Distribute the final project report to stakeholders
D. Release project resources

A

C

PMTI Blue Book: Page 208 Note, the administrative tasks are in chronological order.

53
Q

You are a PM on a Sarbanes Oxley Compliance project that has many governmental regulatory requirements to be satisfied. When the project is completed which one of the following would be paramount to achieve customer satisfaction?
A. Administrative, financial, and professional closure
B. Financial and legal closure
C. Legal, administrative, and financial closure
D. Legal, procurement, and operational closure

A

C
PMTI Blue Book: Pages 208 No matter the size, type, importance, or any other aspect of the project, every project that follows PMI framework must conduct administrative, financial, and legal closure to achieve the final goal of customer satisfaction. Skipping any one of them is detrimental. There are no such terms as professional closure and operational closure.

54
Q
A PM is working for Nestle in Russia. She has completed seven months of her ten-month, $350,000 budgeted project. Her earned value analysis shows that variance at completion is a negative $42,850 (-$42,850). What is the estimate at completion for her project?
    A.  +$307,150
    B.  -$307,150
    C.  -$392,850
    D.  +$392,850
A

D

PMTI Blue Book: Page 40, 180 VAC = BAC-EAC implies EAC=BAC – VAC = 350,000 – (- 42,850) = $392,850