PMP Daily Exam Flashcards

PASS EXAM

1
Q

Which one of the following expresses the difference between management and leadership best?
A. Leadership and management are synonymous
B. Leaders ask how and when, focus on near-term goals, do things right whereas managers do the right things, focus on the horizon and ask what and why
C. Leaders guide, innovate, and inspire trust. Managers administrate, direct, and focus on bottom line
D. Leaders develop, focus on long-range vision while managers focus on inspiration, innovation and development

A

C. Leaders guide, innovate, and inspire trust. Managers administrate, direct, and focus on bottom line

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2
Q

You have been chartered to build a bridge on Saskatchewan River connecting two large cities. The project has taken a long time to get approved since the negative stakeholders were concerned with the structural integrity, environmental damage, and increase in traffic in both cities. Your reputation in leading projects of similar nature is well known. 50% into the project, the project status is healthy. In this situation, stakeholder risk tolerance was first considered during:
A. Develop Project Charter
B. Plan Quality Management
C. Decomposing work to manageable components
D. Develop Project Management Plan

A

A. Develop Project Charter

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3
Q

Jim enthusiastically told his director that the state agency has selected their company for outsourcing the staff augmentation of about 30 consultants. His director was happy but advised Jim to get an agreement from the agency to formally start the work. The agreement provided by the agency can be referred to as any of the following except:
A. Memorandum of Understanding (MoU)
B. Work Authorization System (WAS)
C. Service Level Agreement (SLA)
D. Letter of Intent (LOI)

A

B
PMTI Blue Book: Page 51, 52 A work authorization system or WAS is a sub-system of the project management system. It is a collection of procedures to ensure work is done at the right time in the proper sequence. An agreement may be called an MoU, SLA, LOI, or a contract

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4
Q

Sara is a project manager who is concerned about uncontrolled expansion of project or product scope. What document and process will help Sara ensure all requested changes and recommended corrective actions to scope are integrated with integrated change control and scope baseline?
A. Requirements traceability matrix, control scope
B. Collect requirements, define scope
C. Integrated change control, control scope
D. Requirements traceability matrix, control quality

A

A
PMTI Blue Book: Page 60, 177 The requirements traceability matrix is a document generated in collect requirements. It provides the means to trace requirements from requirements origin to testing. This document links requirements to the project goals, origin, deliverables, WBS, product design, and test scenarios. The control scope process then manages any changes to the product scope to see this objective is achieved.

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5
Q

A management consulting firm puts Grant, a low-key project manager in charge of a 10-million-dollar project. To get the project successfully completed, Grant decides to outsource most of the work on the project to single source vendors. The project manager is busy administering and managing the interfaces among the various providers. To properly document project success, Grant recognizes he would need to go through the entire project management life cycle which involves:
A. Initiating, planning, executing, controlling, and close procurements
B. Feasibility study, design, development, control, and closure
C. Concept, planning, executing, controlling, and closing
D. Feasibility study, design, development, and implementation

A

C
PMTI Blue Book: Page 23, 200, 209 Project management life cycle is another term for project management process groups. Concept is an alternate term for initiating. A includes close procurements which is only a part of the close project or phase process. A is an incorrect statement whereas C uses a synonym for initiation but is not wrong.

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6
Q
In iterative life cycle projects such as Agile projects, a high-level vision will be developed for the overall project (product backlog), but the detailed scope is determined one iteration at a time (sprint backlog), and the detailed planning for the next iteration is carried out as work progresses on the current project scope. What process is being described?
   A.  Iteration breakdown 
   B.  Work breakdown structure 
   C.  Define scope 
   D.  Collect requirements
A

C
PMTI Blue Book: Page 64 Define Scope is the process of developing a detailed description of the project and product. The Define Scope process can be highly iterative. In iterative life cycle projects, a high-level vision will be developed for the overall project, but the detailed scope is determined one iteration at a time, and the detailed planning for the next iteration is carried out as work progresses on the current project scope and deliverables.

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7
Q

The project team is implementing the project management plan and wants to be certain they are maximizing benefits from quality audits. Which of the following would not be a goal of the quality audit effort?
A. Identify nonconformity, gaps, and shortcomings
B. Reduce cost of quality and increase customer acceptance
C. Verified deliverables
D. Confirm implementation of approved change requests

A

C
PMTI Blue Book: Page 165, 188 “Quality Audits” is a tool and technique of Manage Quality. Verifying changes & deliverables is not a part of a quality audit but is an output of Control Quality. Any changed or repaired items are inspected and will be either accepted or rejected before notification of the decision is provided. Objectives of a quality audit are to identify good/best practices being implemented, identify gaps/shortcomings and identify ineffective and inefficient processes. It also adds to the lesson learned database, and confirms implementation of approved change requests, corrective actions, defect repairs, and preventive actions.

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8
Q
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ lists the objectives and reasons for project initiation, helps to measure the project success at the end of the project and may result in a go/no-go decision for the project. 
   A.  Project charter 
   B.  Needs assessment 
   C.  Benefits management plan 
   D.  Business case
A

D

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9
Q

Task A is worth $400, is 95% complete and costs $395 so far. Task B is worth $350, is 90% complete, and
actually cost $330. Task C is worth $275, is 100% complete, and has cost $310 so far. The total budget is
$2500. What is the Cost Variance for the project?

A. -$65.00

B. -$550.00

C. 0.937

D. 0.946

A

A
To calculate this, the Earned Value (EV) and Actual Cost (AC) need to be calculated first. To do this,
multiply the percent complete of each task by its Planned Value (PV); that will provide the EV for each
task. Sum the Earned Value to determine the total Earned Value. Then sum the Actual Costs for each
task. Then subtract the Actual Costs from the Earned Value and that will determine the Cost Variance
($970-$1035= -$65). The last sentence is telling us what the question is looking for. The last sentence
asks what the cost variance for the project is. We look at our formula sheet and we see that the formula
for cost variance is EV minus AC. This question is a long-winded question asking us if we understand the
concept of EV. EV is the dollar value of work completed. What we must figure out is the EV for each task
and then sum them to calculate the earned value of the project. Task A is worth $400 meaning it has a
PV of $400 and is 95% complete. Task A has an earned value of $380. Task B is worth $350 and is 90%
complete meaning it has an earned value of $315. Task C is worth $275 meaning it has a planned value
of $275 and is 100% complete meaning it has an earned value of $275. When you sum up the earned
values of the individual tasks, you have the earned value of the project which in this project would be
$380 plus $315 plus $275 for a total earned value of $970. Since the question tells me the actual cost so
far is $1035 which the sum of the actual cost of the 3 tasks is simply ($395 plus $330 plus $310). Now
you can apply the formula of CV = EV minus AC. CV = $970 minus $1035 which is minus $65 making
answer A the correct answer. EASY WAY (TRICK): Eliminate C & D since they cannot be CV. Between A &
B, B is too big a number for the minor variances in each task!! .

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10
Q

A project’s cumulative EVM measures are as follows: BAC = $400,000, AC = $230,000, EV = $172,500 and
CPI = 0.75. Which one of the following is a forecast at completion (EAC) under the assumption that the
project performance to date can be expected to continue in future?

A

C
PMTI Blue Book: Page 180, 181 If project performance experienced to date can be expected to continue
in the future, the formula to apply is EAC = BAC/CPIc. By applying this formula, EAC = 400,000/0.75 =
533,333.

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11
Q

You are the project manager for a large project. You and your project team are trying to determine if a
portion of the project should be contracted out, and if so, how, how much, and when. Which process
are you in?

A. Control Procurements

B. Conduct Procurements

C. Make or Buy Procurements

D. Plan Procurement Management

A

D
PMTI Blue Book: Page 135 The question is describing the process of Plan Procurement Management.
Plan Procurement Management is the process of documenting project procurement decisions,
specifying the approach and identifying potential sellers. The key benefit of this process is that it
determines whether to acquire goods and services from outside the project and, if so, what to acquire
as well as how and when to acquire it. Goods and services may be procured from other parts of the
performing organization or from external sources. This process is performed once or at predefined
points in the project. C is a made-up term.

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12
Q

Jessica Smith is an exceptional management consultant. She bills at $175 per hour. She would use this
compensation measure in what type of contract:

A. Cost plus fixed fee

B. Lump-sum contract

C. Unit price contract

D. Purchase order

A

C
PMTI Blue Book: Page 136, 137 Time & Material contracts also known as unit price contracts are a
hybrid type of contractual arrangement that contain aspects of both cost-reimbursable and fixed-price
contracts. Examples are hourly billing of consultants (ex: $175/hour), or unit pricing of materials
($30/yard)

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13
Q

Plan Communications Management is the process of developing an appropriate approach and plan for
project communications activities based on the information needs of each stakeholder or group,
available organizational assets, and the needs of the project. It does not include:

A. Organization charts

B. Number of persons involved and their locations

C. Stakeholder analysis

D. Stakeholder information

A

C
PMTI Blue Book: Page 117, 51 Communications requirements analysis involves determining project
communications requirements as part of Plan Communications Management. It needs A, B, and D to
determine communications requirements. Stakeholder analysis is a tool and technique of the identify
stakeholders process and is not an information artifact. TIP: Most inputs are nouns or names of artifacts,
and most tools and techniques are verbs or action words. The term “Analysis” should stand out as an
exception since it refers to an action and must be a tool and technique and not information or
document or input.

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14
Q

A project manager is conducting product analysis using product breakdown, requirements analysis,
systems analysis, systems engineering, value analysis, and value engineering. What does the PM do
next?

A. Identify ways to provide the lowest cost of product

B. Generate a scope statement

C. Create a work breakdown structure

D. Create a product breakdown structure

A

B
PMTI Blue Book: Page 65, 66 The tools described are those of define scope which outputs a scope
statement.

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15
Q

Which of the following organizational process assets influences Close Project or Phase?

A. Project/phase closure guidelines

B. Procurement audit guidelines

C. Quality audit guidelines

D. Risk audit guidelines

A

A
PMTI Blue Book: Page 210 The organizational process assets that can influence the Close Project or
Phase process include but are not limited to: project or phase closure guidelines or requirements (e.g.,
lessons learned, final project audits, project evaluations, product validations, acceptance criteria,
contract closure, resource reassignment, team performance appraisals, and knowledge transfer),
configuration management knowledge base containing the versions and baselines of all official
organizational standards, policies, procedures, and any project documents.

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16
Q

Holland Technology Partners (HTP) summer picnic is the best annual party in the area. HTP invites all of
their customers, clients, partners, investors, and employees to this event. As the HR director, you must
make sure that the picnic goes smoothly, so you have decided to give the picnic contract to a third party.
This decision is an example of risk transference and is completed during:

A. Identify Risks

B. Plan Risk Responses

C. Plan Risk Management

D. Perform Risk Analysis

A

B

PMTI Blue Book: Page 132, 133 Plan Risk Responses involve process of developing options, selecting
strategies, and agreeing on actions to address overall project risk exposure, as well as to treat individual
project risks as in the above example. The risk has already been identified. Remember, in Plan Risk
Management, no risks or responses are identified; only an approach to risk management is developed.

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17
Q

When there are uncertainties about characteristics such as productivity may be below or above target or errors may be more or less, it is referred to as:

A. Ambiguity risk

B. Emergent risk

C. Variability risk

D. Overall risk

A

A
PMTI Blue Book: Page 120 Variability risk is uncertainty about characteristics and is addressed with
Monte Carlo E.g.: productivity may be be low or above target; errors may be more/less. Ambiguity risk is
uncertainty about what might happen in future. It is addressed through incremental development,
prototyping, simulation E.g.: elements of technical solution, future regulations, inherent systemic
complexity. Emergent risk is one that is recognized only after they have occurred. Overall project risk is
the uncertainty on the whole project from all sources of uncertainty.

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18
Q

You are two months into a six-month construction project and, as project manager, you have been
bombarded with problems with the local labor union. The workers don’t come in on time and they refuse to work with the rest of the team. You review the project risk register document that was put together at the beginning of the project and find that there was no mention of labor union issues or their work schedule. In this very typical scenario, a lack of which one of the following project management processes has caused this issue?

A. The project team failed to identify some risks in the project

B. The project team did not plan risk management properly

C. Risk qualitative and quantitative analysis regarding local labor union issues were not addressed in
the assumptions/constraints documents

D. The project management team did a poor job of identifying and documenting local labor union
issues in the project charter document

A

A

PMTI Blue Book: Page 123, 121 Because the team failed to identify some risks in the project, it has now
become an issue. Plan risk management describes how to approach, plan and execute risk management
activities, it does not identify a risk. Qualitative and quantitative analysis deal with prioritizing and
analyzing identified risks. The charter identifies high-level risks, not all risks. As the project progresses, it
is the project team’s responsibility to identify new risks, adding them to the list of existing risks, and
managing them as they occur. Identifying risks is an iterative process, not an event.

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19
Q

Which of the following artifacts describes the type and quantities of resources required for each
schedule activity in a work package?

A. Work breakdown structure

B. Resource breakdown structure

C. Activity resource requirements

D. Activity attributes

A

C
PMTI Blue Book: Page 111 Definition of activity resource requirements, an output of Estimate Activity
Resources.

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20
Q

You are the new Project Manager on a large Information Management Project that is 52% complete. Senior Management is looking for an immediate cost forecast. The BAC is $7.2M. The cumulative SPI is 1.00. Cumulative Earned Value is 80% of the cumulative Actual Cost. What can you immediately suspect about the forecast?
A. EAC is estimated to come in under $7.2M
B. ETC is greater than EAC
C. EAC equals BAC less ETC
D. EAC is greater than BAC

A

D
PMTI Blue Book: Page 180-181 EAC is greater than BAC. If EV is less than AC that means the CPI is less than 1.00 and the project is running over budget. The question is telling us that EV is less than AC because it says EV is 80% of AC or EV=0.8 x AC or EV/AC = CPI = 0.8 (< 1 not good). This means the project is currently running over budget. Answer A would be incorrect. Answer B can never happen because EAC = AC + ETC. Here is the key: If the project is running over budget than EAC must be greater than the original budget (BAC).

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21
Q
Ensuring physical resources are assigned, monitoring planned vs. actual resource expenditures, and managing actual changes as they occur is addressed in:
    A.  Manage Team
    B.  Manage Stakeholder Engagement
    C.  Estimate Activity Resources
     D.  Control Resources
A

D
PMTI Blue Book: Page 195 Control Resources is the process of ensuring that the physical resources assigned and allocated to the project are available as planned, as well as monitoring the planned versus actual utilization of resources and performing corrective action as necessary. The Control Resources process is concerned with physical resources such as equipment, materials, facilities, and infrastructure. Team members are addressed in the Manage Team process.

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22
Q

Control Procurements includes application of the appropriate project management processes to the contractual relationship(s) and integration of the outputs from these processes into the overall management of the project. This integration often occurs at multiple levels when there are multiple sellers and multiple products, services, or results involved. This could include all of the following except:
A. Inspections and audits by the buyer to verify compliance
B. Develop legal relationship with the seller
C. Monitoring the procurement environment
D. Payment of invoices

A

B
PMTI Blue Book: Page 199, 200 Control Procurements includes application of the appropriate project management processes to the contractual relationship(s) and integration of the outputs from these processes into the overall management of the project. This integration often occurs at multiple levels when there are multiple sellers and multiple products, services, or results involved. Administrative activities may include:(1) Collection of data and managing project records, including maintenance of detailed records of physical and financial performance and establishment of measurable procurement performance indicators; (2) Refinement of procurement plans and schedules; (3) Set up for gathering, analyzing, and reporting procurement-related project data and preparation of periodic reports to the organization; (4) Monitoring the procurement environment so that implementation can be facilitated or adjustments made; and (5)Payment of invoices.

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23
Q

A team member has missed a deliverable, yet the status report shows the project is on schedule and within budget. The project management team determined that this error occurred because a work package leader added significant time to a related work package. The most appropriate action for the project manager is to:
A. Plan for communications among multiple work package leaders
B. Manage quality and manage communications
C. Establish quality standards and guidelines for team members to follow
D. Archive the project records and release the team members to their organizations

A

B
PMTI Blue Book: Page 164, 163 The project is in executing and is simultaneously being monitored and controlled. A and C are part of planning and should have been completed before executing began. D is part of close project. B would identify the faulty process (unauthorized person updating the schedule), recommend a defect repair and send out a corrected status report.

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24
Q

A team member has missed a deliverable, yet the status report shows the project is on schedule and within budget. The project management team determined that this error occurred because a work package leader added significant time to a related work package. The most appropriate action for the project manager is to:
A. Plan for communications among multiple work package leaders
B. Manage quality and manage communications
C. Establish quality standards and guidelines for team members to follow
D. Archive the project records and release the team members to their organizations

A

B
PMTI Blue Book: Page 164, 163 The project is in executing and is simultaneously being monitored and controlled. A and C are part of planning and should have been completed before executing began. D is part of close project. B would identify the faulty process (unauthorized person updating the schedule), recommend a defect repair and send out a corrected status report.

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25
Q

In projects where several experts participate as team members, project managers often have to resort to a method of conflict resolution where areas of agreement are emphasized, and areas of differences are de-emphasized. This is a lose-yield method and is referred to as:
A. Give and take resolution technique
B. Collaborate
C. Accommodate
D. Avoid

A

C
PMTI Blue Book: Page 156 Give and take, an attitude required in collaborating or problem solving, treats conflict as a problem by examining alternatives. Collaborating is incorporating multiple viewpoints and insights from different perspectives leading to consensus and commitment. Accommodating, also called smoothing, emphasizes commonalities and de-emphasizes differences.

26
Q
Jean, a PMP, is working for IBM in Singapore. She is two months into a ten-month project. Her EV analysis shows that she has spent $235,000. According to the project management plan, all activities are evenly scheduled and accomplished at 10% each month. The BAC is $1M. Based on this, what is Jean’s forecast to complete the rest of the project?
    A.  $1,000,000
    B.  $765,000
    C.  $940,000
    D.  $1,175,000
A

C
PMTI Blue Book: Page 40, 180-181 Being two months into the project with 10% accomplished each month means: 10 +10 = 20%. ETC = EAC - AC; EAC = AC / %Complete = 235,000 / 0.20 = 1,175,000. ETC = EAC - AC = 1,175,000 – 235,000 = $940,000

27
Q

Data points on one of the following graphical representations show random fluctuating values, sudden process jumps, or a gradual trend in increased variations. It answers the question, “Is this process variance within acceptable limits?” Which one of the following graphical illustrations is it?
A. Scatter diagram
B. Supplies, Input, Process, Output, Customer (SIPOC) Model
C. Tally sheets
D. Control chart

A

D
PMTI Blue Book: Page 193-194 A scatter diagram helps identify the possible relationship between a dependent and an independent variable. A SIPOC model is a type of flowchart that summarizes the inputs and outputs of one or more processes in table form. A tally sheet or a check sheet organizes facts to allow useful data collection to identify problems. A control chart, the right answer, helps do what is stated in the question i.e. determine if the process variance is within acceptable limits.

28
Q

A project manager is collecting, measuring, and assessing measurements and trends to effect process improvements, comparing actual performance against the project management plan and continuously monitoring into the health of the project. Which process it the project manager in?
A. Monitor and control project work
B. Integrated change control
C. Control quality
D. Manage quality

A

A

PMTI Blue Book: Page 202-203 Definition of Monitor and Control Project Work.

29
Q
A project manager uses which one of the following documents that helps monitor who is responsible for resolving specific issues by a target date?
    A.  Performance reports
    B.  Project documents
    C.  Risk register
     D.  Issue log/register
A

D
PMTI Blue Book: Page 172, 162, 163, 164 The issue log/register is a written document that helps monitor who is responsible for resolving specific issues by a target date. Performance reports present organized work performance information – ex: earned value management reports. Risk registers are documents that detail all identified risks, their triggers, the results of risk analysis and risk responses.

30
Q
The project team is inspecting the output of the team member’s work before shipping the output to the customer for formal acceptance. As part of this entire process, the goal is to determine the correctness of and verify the deliverables. The activity that the project team is performing is generally referred to as:
    A.  Validate Scope
     B.  Control Quality
    C.  Manage Quality
    D.  Direct and Manage Project Work
A

B
PMTI Blue Book: Page 188, 196 Check QA Vs. MQ (QC)! – PEACE Vs. EDICT. Control Quality involves utilizing the inputs of quality metrics, checklists, work performance information, and the deliverables produced by the project team through the tools and techniques of inspection, and various Control Quality tools to ensure the deliverables are produced correctly and thereby validate them. Validate Scope is the process of formally accepting the deliverables. Manage quality is the process of auditing the quality requirements and the results from quality control measurements. Direct and Manage Project Work is the process of performing the work defined in the project management plan.

31
Q
A project manager is interesting in finding out which defect to tackle first. Which one of the following would the PM review next?
    A.  Histogram
     B.  Pareto chart
    C.  Check sheets
    D.  SIPOC model
A

B

PMTI Blue Book: Page 190 A Pareto chart, also referred to as a Pareto Diagram, is a specific type of histogram (not any histogram as answer A would refer to), ordered by frequency of occurrence that shows how many defects were generated by type or category of identified cause. They are rank ordered from those causes causing highest defects to those causing the fewest. It provides a prioritized list of causes to tackle by frequency of defect occurrences.

32
Q

The communications management plan describes stakeholders’ communications requirements. It is a subsidiary plan of the project management plan. This communications management plan would include:
A. Resource requirements for the project
B. Escalation processes and management chain for escalating issues
C. A detailed prioritized list of risks and their triggers
D. A high-level strategic plan that narrates how the project will deliver the scope

A

B
PMTI Blue Book: Page 119 The Communications Management Plan contains, among other things, an escalation process with names along the management chain that the escalation needs to follow. Risks, resource requirements or strategic plan are not part of it.

33
Q
What communication method is preferable when you need to get several key stakeholders to approve avoidance risk strategies for some critical risks:
    A.  Push
    B.  Pull
    C.  Interactive
    D.  Conversational
A

c
PMTI Blue Book: Page 119 Interactive is the preferable way since for a high risk you want complete communications – body, voice, and words. Conversational is not a communications method. Keywords: key stakeholders, avoidance strategies, critical risks

34
Q
An eight-month, million-dollar project has been chartered and is being progressively elaborated to document detailed project and product scope descriptions, project deliverables and project exclusions. This document is:
    A.  Project scope management plan
     B.  Project scope statement
    C.  Project charter
    D.  Project management plan
A

B
PMTI Blue Book: Page 64, 66 The project scope management plan is a subsidiary of the project management plan. Both planning documents describe “how” to manage the project. The project charter contains the business needs and a high-level project description, but not project exclusions or a detailed product scope description. The project scope statement contains detailed descriptions as well as the characteristics and project exclusions. The correct answer is B.

35
Q

Company A has only 4 resources. They are fully loaded, sometimes overloaded, with work. They have decided to outsource part of a new effort, which is well defined, to a preferred vendor. Considering their current work load, what type of contract would be appropriate?
A. Cost reimbursable
B. Cost reimbursable with incentives
C. Lump-sum
D. Fixed price with re-determination

A

C
PMTI Blue Book: Page 136, 137 A, B and D suggest changes to the project are expected and oversight is required. A well-defined scope and a preferred vendor will require the least amount of future oversight.

36
Q

Which one of the following represents an integrated scope-schedule-cost plan for the project work against which project execution is compared?
A. Performance measurement baseline
B. Earned value management
C. Work breakdown structure
D. Integrated change management plan

A

A
PMTI Blue Book: Page 175 Performance measurement baseline is an integrated scope- schedule-cost plan for project work. Project execution is compared to the PMB to measure and monitor deviations.

37
Q
A project manager has developed the scope statement but expects more changes to the scope. Which one of the following contract types would the PM pick when the scope of the work is not well defined?
    A.  Firm fixed price
    B.  Cost plus fixed fee
    C.  Lump sum with incentive
    D.  Time and material
A

B
PMTI Blue Book: Page 136, 137 Cost reimbursable (a.k.a. cost plus fixed fee) is the best form of contract for projects with nebulous scope.

38
Q
A project manager ensures that the appropriate quality management plan has been created. As part of “Develop Team”, the project manager ensures that the team has proper skills and organizes training where needed. As part of “Plan Cost Management”, the project manager also includes costs for testing deliverables and for inspections. What activity is the project manager involved in?
    A.  Measuring tolerances
    B.  Checking control limits
    C.  Prevention
    D.  Inspection
A

C
PMTI Blue book: Page 105, 102 Prevention is keeping errors out of the process. The efforts identified in this question, i.e. following good processes, and spending time doing things right such as planning to inspect, are designed to prevent mistakes rather than to allow them. There is no actual inspection going on. Keywords: Plan, includes, training

39
Q
A project manager ensures that the appropriate quality management plan has been created. As part of “Develop Team”, the project manager ensures that the team has proper skills and organizes training where needed. As part of “Plan Cost Management”, the project manager also includes costs for testing deliverables and for inspections. What activity is the project manager involved in?
    A.  Measuring tolerances
    B.  Checking control limits
    C.  Prevention
    D.  Inspection
A

C
PMTI Blue book: Page 105, 102 Prevention is keeping errors out of the process. The efforts identified in this question, i.e. following good processes, and spending time doing things right such as planning to inspect, are designed to prevent mistakes rather than to allow them. There is no actual inspection going on. Keywords: Plan, includes, training

Assume the following cost data is available to you: warranty costs, $150,000; inspection costs, $250,000; design costs, $450,000; employee education costs, $350,000; rework costs, $750,000. What is the cost of conformance?
    A.  $1,200,000
    B.  $1,050,000
    C.  $850,000
    D.   $800,000
40
Q
Assume the following cost data is available to you: warranty costs, $150,000; inspection costs, $250,000; design costs, $450,000; employee education costs, $350,000; rework costs, $750,000. What is the cost of conformance?
    A.  $1,200,000
    B.  $1,050,000
    C.  $850,000
    D.   $800,000
A

B
PMTI Blue Book: Page 105 Correct answer is (B) $1,050,000. Three categories of cost of quality are prevention costs, appraisal costs and failure costs. Prevention and appraisal costs are costs of conformance. Warranty costs and rework costs are failure costs (costs of non- conformance). Design costs and employee education costs are costs of prevention and inspection costs are costs of appraisal. Therefore, the sum of design, education, and inspection costs ($1,050,000) represents the cost of conformance.

41
Q

All of the following statements are true except:
A. Overall risk is the uncertainty on the whole project from all the sources
B. Overall risk represents the exposure of stakeholders to the effects of outcome variations
C. Risk report provides information on sources of overall project risk
D. Perform integrated change control addresses only individual risks and not overall project risk

A

D
PMTI Blue Book: Page 120, 123, 125, 205 As referenced in the pages above, A, B, C are all true. Integrated change control addresses both individual risk and overall project risk.

42
Q
Which one of the following is an important input for the “close project or phase” process?
    A.  Requirements document
    B.  Work breakdown structure (WBS)
    C.  Accepted deliverables
    D.  Statement of Work (SOW)
A

C
PMTI Blue Book: Page 209 Inputs to “close project or phase” process are – project management plan, accepted deliverables, project charter, business documents, and OPA (project closure audit guidelines)

43
Q
Which one of the following charts shows major deliverables and their start or completion dates?
    A.  Bar/Gantt charts
    B.  Master schedule
    C.  Project network diagram
    D.   Progress reports
A

B
PMTI Blue Book: Page 88 Definition: Milestone charts or master schedule: Master Schedule is a summary-level project schedule that identifies the major deliverables and work breakdown structure components and key schedule milestones.

44
Q
Which one of the following is a data analysis tool &amp; technique used in identifying risks?
    A.  SWOT Analysis
    B.  Control Chart Analysis
    C.  Pareto Analysis
    D.  Sensitivity Analysis
A

A
PMTI Blue Book: Page 124 Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis. This data analysis technique examines the project from the perspective of each project’s strengths, weaknesses, opportunities, and threats to increase the breadth of the risks considered by risk management.

45
Q

During the planning phase, the project manager and the project team determine how to test or inspect the product, deliverable, or service to meet the stakeholders’ needs and expectations, as well as how to meet the goal for the product’s performance and reliability. Examples include alpha and beta tests in software projects, strength tests in construction projects, inspection in manufacturing, and field tests and nondestructive tests in engineering. This test and inspection planning is:
A. A tool and technique of control quality
B. An output of plan quality management
C. A tool and technique of plan quality management
D. A tool used in manage quality

A

C

PMTI Blue Book: Page 103 Test and inspection planning is a tool and technique of the plan quality management process.

46
Q
Stakeholders in the project have been requesting the project manager to keep them updated with the required information. The PM insisted that he sent out letters, emails, faxes, voicemails, and reports to them. These types of communications fall under the category of \_\_\_\_\_\_\_\_\_\_\_\_ and cannot necessarily ensure that it actually reached or was understood by the intended audience:
    A.  Social networking
    B.  Electronic communications
    C.  Formal documentation
    D.  Push communications
A

D
PMTI Blue Book: Page 119 Push communication - Sent to specific recipients who need to know the information. This ensures that the information is distributed but does not ensure that it was understood by the intended audience. Push communication includes letters, memos, reports, emails, faxes, voice mails, press releases etc.

47
Q

At the end of the project which one of the following is true:
A. Schedule variance will be equal to zero
B. Budget at completion will be equal to zero
C. Estimate at completion will be equal to zero
D. Cumulative planned value is equal to zero

A

A
PMTI Blue Book: Page 180-181 Schedule variance is equal to earned value minus the planned value (SV=EV-PV). Thus at the end of the project all of the planned value (budget assigned to planned work) must have been earned (budget assigned to accomplished work). Budget at completion is the approved budget for the entire project and is never zero. Estimate at completion is based on actual cost to date + remaining costs and, at the end of the project, will not be equal to zero either. Cumulative planned value at the end is equal to the budget at completion.

48
Q
Recognizing and rewarding team members for desirable behavior may have positive consequences on the entire team. Reward decisions are made formally or informally during:
    A.  Project team assignments
    B.  Develop Team
    C.  Manage Team
    D.  Direct and Manage Project Work
A

C
PMTI Blue Book: Page 155 Part of the team development process involves recognizing and rewarding desirable behavior. This is done in develop team process. The original plan for rewarding people is developed during the Plan Resource Management process. Rewards will be effective only if they satisfy a need that is valued by that individual. Reward decisions are made, formally or informally, during the process of managing the project team.

49
Q

A project manager calculated that the cumulative CPI of a project is now .92. The project manager then calculated the cost performance that must be achieved on the remaining work to meet a specified management goal such as BAC or EAC. Which EVM measure did the project manager present to senior management?
A. Estimate at completion projection
B. Estimate to complete forecast
C. To-complete performance index
D. Budget at completion

A

C
PMTI Blue Book: Page 180, 181 To-complete performance index represents a calculated projection of cost performance that must be achieved on the remaining work to meet specified management goals (BAC or EAC). A represents what it takes to complete the project based on current performance. B represents the expected remaining project cost. D is the budget estimate for completing the work of the project.

50
Q
A programming team member is conducting a constructed investigation of the completed software code to find software bugs that require repair. What activity is the senior team leader involved in?
    A.  Prevention
    B.  Testing
    C.  Flowcharting
    D.  Inspection
A

B
PMTI Blue Book: Page 192 Testing is an organized and constructed investigation conducted to provide objective information about the quality of the product or service under test in accordance with the project requirements. The intent of testing is to find errors, defects, bugs, or other nonconformance problems in the product or service. Prevention is the process of keeping errors out of a process or product - typically a proactive planned activity. Flowcharting is the process of showing the relationship between process steps, and an inspection is the examination of a work product to determine if it conforms to documented standards.

51
Q

With regards to cost baseline and project budget, which one of the following statements is false?
A. Cost baseline includes activity cost estimates, contingency reserves, and management reserves
B. Project budget is cost baseline plus management reserve
C. Project budget is contingency and management reserves added to cost estimates
D. Cost baseline is a combination of individual task estimates and contingency buffers

A

A
PMTI Blue Book: Page 95 Cost baseline = cost estimates + contingency Project budget = cost baseline + mgmt. reserves = cost estimates + contingency + mgmt. rsvs

52
Q
The EVM schedule variance is a useful metric in that it can indicate if the project is falling behind. It is best used in conjunction with which type of scheduling methodology?
    A.  Agile release planning
    B.  Monte Carlo simulation
    C.  Critical path method
    D.  Design for X
A

C
PMTI Blue Book: Page 180, 83, 84 Schedule variance is a metric which indicates if the project is behind or ahead of schedule. Since Critical path method is fundamentally based on managing the specific activity start and end dates, variance is best used with critical path method. Agile release planning is taking a high-level summary timeline from product vision down to user stories. Monte Carlo simulation is a technique that analyzes what-if scenarios such as delaying a major component delivery, a strike, or a major change. Design for X optimizes the design for a specific aspect.

53
Q
The process of tracking team member performance, providing feedback, resolving issues and managing team changes to optimize project performance is called:
    A.  Monitor Communications
    B.  Manage Team
    C.  Manage Stakeholder Engagement
    D.  Develop Team
A

B

PMTI Blue Book: Page 155 Definition of Manage Team

54
Q

A project manager has completed identifying and prioritizing risks qualitatively by evaluating the probability and impact subjectively. He is now conducting sensitivity analysis, decision tree analysis, and using influence diagram to numerically analyze the combined effect of identified individual risks and other sources of risk on overall project objectives. What would the PM do next?
A. Create a watchlist of low level risks
B. Assess the chances of project success and degree of variability remaining
C. Create a risk register and risk report
D. Start monitoring the risks

A

B
PMTI Blue Book: Page 129, 130, 123 A is done in perform qualitative risk analysis, B which is the right answer is the output of perform quantitative risk analysis, C is an output of identify risks, and D is a the process of monitor risks.

55
Q

A project manager is managing procurement relationships and is using claims administration and contract change control systems. What does the PM do next?
A. Plan Procurement Management
B. Conduct procurements
C. Perform Integrated Change Control
D. Validate Scope

A

C
PMTI Blue Book: Page 199, 205, 135, 196 The results from Control Procurements include closed procurements and change requests which are inputs to Perform Integrated Change Control. In Plan Procurement Management, no contract agreement exists. The contract agreement is an output of Conduct Procurements. Validate Scope, which involves formally accepting verified project deliverables, is a process conducted by the performing organization.

56
Q
A common problem with Project Risk Management is that project teams spend effort in identifying and analyzing risks and developing risk responses, then risk responses are agreed upon and documented in the risk register and risk report, but no action is taken to manage the risk. Proper attention to which one of the following processes ensures this does not happen?
    A.  Implement Risk Responses
    B.  Plan Risk Management
    C.  Direct and Manage Project Work
    D.  Identify Risks
A

A
PMTI Blue Book: Page 167 Implement Risk Responses is the process of implementing agreed-upon risk response plans. The key benefit of this process is that it ensures that agreed-upon risk responses are executed as planned in order to address overall project risk exposure, minimize individual project threats, and maximize individual project opportunities. Proper attention to the Implement Risk Responses process will ensure that agreed- upon risk responses are actually executed. Only if risk owners give the required level of effort to implementing the agreed-upon responses will the overall risk exposure of the project and individual threats and opportunities be managed proactively.

57
Q

A project manager if reviewing affinity diagrams, scatter diagrams, flowcharts, matrix diagrams, histograms, cause and effect diagrams and is conducting alternatives analysis, document analysis, process and root cause analysis. What does the PM do next?
A. Develop quality reports and test and evaluation documents in Manage Quality
B. Verify deliverables for correctness
C. Identify quality requirements and standards about how demonstrate compliance
D. Create test and inspection planning documents such as beta tests, strength tests etc.

A

A
PMTI Blue Book: Page 164, 102, 188 The project manager is using the tools of Manage Quality process. So, the natural next step is to create the output from this process which is the quality reports and test and evaluation documents. B is the output of control quality and will require the outputs from Manage Quality to create verified deliverables. C and D are Plan Quality Management and its output.

58
Q
Manage Quality is sometimes called quality assurance, although Manage Quality has a broader definition than quality assurance as it is used in non-project work. Manage Quality includes all the quality assurance activities and is also concerned with the product design aspects and process. Based on this description, what category does Manage Quality fall under?
    A.  Cost of quality
     B.  Cost of conformance
    C.  Cost of non-conformance
    D.  Sunk costs
A

B
PMTI Blue Book: Page 164, 105 In project management, the focus of quality assurance is on the processes used in the project. Quality assurance is about using project processes effectively. It involves following and meeting standards to assure stakeholders that the final product will meet their needs, expectations, and requirements. Manage Quality includes all the quality assurance activities and is also concerned with the product design aspects and process improvements. Manage Quality work will fall under the conformance work category in the cost of quality framework.

59
Q

A project manager is trying to complete the work packages. Despite repeated meetings with the functional manager, he is unable to get his team members to provide adequate continuous support. He recognizes that for him to maintain adequate authority and for the project to stay on schedule, the best thing to do is:
A. Change his title from project expeditor to senior program manager to gain support
B. Discuss the issue with senior management and submit an alternative proposal to them
C. Communicate again with the functional manager about the issue
D. Ignore the problem, since this is normal in a weak matrix organization

A

B
PMTI Blue Book: Pages 30, 31 The PM is in a balanced matrix organization where authority is shared between functional manager and PM. When issues are not resolved they are escalated to common higher management. The situation stated in the question warrants a discussion with the Functional Manager first. However, repeatedly having the problem indicates their discussions failed. Going higher up is warranted if that does not resolve the problem, so B is the appropriate answer. A does not modify the Enterprise Environmental Factors, C has probably been attempted (and failed) already, and D is poor project management.

60
Q
In a project with a diverse team, one of the best strategies to create a win-win result and resolve conflicts is to consider differing perspectives and incorporate multiple points of view and insights by generating consensus and commitment. This method is called:
    A.  Directing
     B.  Collaborate
    C.  Smoothing
    D.  Compromising
A

B
PMTI Blue Book: Page 156 Problem-Solve, collaborate, or confronting method takes a democratic approach to incorporating multiple points of view through consensus generation. It is time consuming but produces a long-term solution and a win-win output. Asserting or directing pushes one’s viewpoint at the expense of others. Accommodating or smoothing, emphasizes commonalities and de-emphasizes differences. Reconcile or compromise involves conceding position to maintain harmony.

61
Q
Which one of the following tools and techniques is used during the manage quality process to identify good practices, nonconformity, gaps, shortcomings, and identify lessons learned that could improve project performance?
     A.  Quality Audit
    B.  Affinity Diagram
    C.  Prioritization Matrix
    D.  Breakdown structures
A

A
PMTI Blue Book: Page 165, 61, 62, 68 B, C, D represent tools used throughout project management for data representation and decision making. The question is describing quality audits.

62
Q
Which one of the following tools and techniques is used during the manage quality process to identify good practices, nonconformity, gaps, shortcomings, and identify lessons learned that could improve project performance?
    A.  Quality Audit
    B.  Affinity Diagram
    C.  Prioritization Matrix
    D.  Breakdown structures
A

A
PMTI Blue Book: Page 165, 61, 62, 68 B, C, D represent tools used throughout project management for data representation and decision making. The question is describing quality audits.