PMHP Flashcards
1
Q
When is the acronym ‘SPIKES’ used and what does it stand for?
A
Delivering bad news. S = setting P = perception I = invitation K = knowledge E = emotion and empathy S = strategy and summary
When is the acronym ‘SPIKES’ used and what does it stand for?
Delivering bad news. S = setting P = perception I = invitation K = knowledge E = emotion and empathy S = strategy and summary