PM3110 Chapter 1

Question 1

BENCHMARKING

Answer 1

20- To systematically manage the process improvement of project delivery over a period of time.

Question 2

CLIENT ACCEPTANCE.

Answer 2

16 - This principle argues that projects are developed with customers, or clients, in mind, and their purpose is to satisfy customers’ needs.

Question 3

CLIENTS.

Answer 3

14 -

Question 4

BUDGET

Answer 4

16 -A second key constraint for all projects is a limited budget.

Question 5

DELIVERABLES

Answer 5

5 - The project goals. These define the nature of the project and the team.

Question 6

PERFORMANCE

Answer 6

16 - determining whether the finished product operates according to specifications.

Question 7

PROCESS

Answer 7

5 - a process refers to ongoing, day-to-day activities in which an organization engages while producing goods or ­services.

Question 8

PROJECT

Answer 8

5 - a unique venture with a beginning and end, conducted by people to meet established goals within parameters of cost, schedule, and quality

Question 9

PROJECT LIFE CYCLE

Answer 9

13 - the stages in a project’s development.

Question 10

PROJECT MANAGEMENT

Answer 10

8-

Question 11

PROJECT MANAGEMENT MATURITY MODELS

Answer 11

19 - set of standards and a process for achieving significant movement toward benchmarks used to allow the best practices of successful project management firms.

Question 12

PROJECT SUCCESS

Answer 12

.

16 - schedule adherence), budget, functionality/quality, and customer satisfaction

Question 13

STAKEHOLDERS

Answer 13

13 - Organizational contributors.

Question 14

TIME

Answer 14

16 - the first constraint that governs project management involves the basic requirement: the project should come in on or before its established schedule.

Question 15

TRIPLE CONTRAINT

Answer 15

16 - Time>Budget>Performance. A fourth has been added = Client Acceptance.