PM SITE 2 Flashcards

1
Q

Which of the following project documents should be used to record the occurrence of an unplanned event?

A. Action log
B. Risk log
C. Change log
D. Issue log

A

D. Issue log

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2
Q

Which of the following documents does a vendor rely on MOST before committing funding and resources to a project?

A. SOW
B. PO
C. SLA
D. MOU

A

A. SOW

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3
Q

Which of the following measurements would give the project manager the BEST estimate of the total cost of an active project?

A. EAC
B. BAC
C. TCPI
D. ETC

A

A. EAC

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4
Q

A customer will have ongoing changes to project requirements.
Which of the following is the BEST project management methodology for this requirement?

A. Waterfall
B. Agile
C. PRINCE2
D. Bottom-up

A

B. Agile

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5
Q

Which of the following describes risk mitigation?

A. The transfer of the risk to another entity or project inside or outside the organization, along with associated costs.
B. The understanding of the risk with a detailed explanation of how the project intends to address the potential for occurrence.
C. The quantification of the risk in terms of how much the risk could potentially cost the project or parent organization.
D. The weighting or prioritization of the risk against all other identified risks within this project or others associated with it.

A

B. The understanding of the risk with a detailed explanation of how the project intends to address the potential for occurrence.

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6
Q

Which of the following is a definition of an RFP?

A. A document sent to potential vendors to solicit a bid for a project.
B. A document sent to potential vendors to request information for skills and experience for a project.
C. A document sent to potential vendors to request a commitment for a project.
D. A document sent to potential vendors to solicit information that excludes pricing information for a project.

A

A. A document sent to potential vendors to solicit a bid for a project.

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7
Q

A customer has requested additional features for an active project.
Which of the following steps should take place NEXT?

A. Implement the requested changes.
B. Evaluate the impact of the changes.
C. Update all project documents.
D. Submit the requested changes to the CCB.

A

B. Evaluate the impact of the changes.

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8
Q

A project manager has an opportunity to add a highly skilled expert to the team who can increase the probability of the projects success.
Which of the following risk strategies should the project manager adopt?

A. Exploitation
B. Avoidance
C. Acceptance
D. Mitigation

A

A. Exploitation

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9
Q

A project manager is assigned to a new project that must start immediately. No formal or approved documents have been authored for the project. The project manager must identify project roles, justify the business need, and determine project scope boundaries.
Which of the following documents should the project manager create?

A. Business case
B. Project charter
C. Scope statement
D. Project management plan

A

B. Project charter

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10
Q

Which of the following individuals is MOST likely to be a key stakeholder for the product launch phase of a project?

A. Sales clerk
B. Marketing representative
C. Team lead
D. Product item

A

B. Marketing representative

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11
Q

A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference.
Which of the following is MOST likely to be the main challenge the influences this decision?

A. Geographical factors
B. Language barriers
C. Cultural differences
D. Technology factors

A

A. Geographical factors

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12
Q

A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion project.
Which of the following would the project manager MOST likely do?

A. Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.
B. Raise a purchase order to purchase the licensing and ask the team member to install it.
C. Amend the project scope and raise a project change request to obtain approval of the amendment.
D. Amend the project schedule and work breakdown structures to remove the use of the software from the project.

A

A. Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.

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13
Q

A vendor is unable to deliver an order by the specified date.
Which of the following should be the project managers NEXT steps? (Choose two.)

A. The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays.
B. The project manager should notify the project sponsor to update the schedule in the documentation because the project could potentially encounter delays.
C. The project manager should adjust the schedule in the documentation and, if necessary, take steps to rush other areas of the schedule so the project will not encounter delays.
D. The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline.
E. The project manager should update the procurement plan and action items to reflect the possible delay in the project timeline.

A

A. The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays.

D. The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline.

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14
Q

A project manager received a change request, immediately documented the required changes, and evaluated the impact of and justification for the changes.
Which of the following should the project manager do NEXT?

A. Gain approval for the changes.
B. Identify the approval authority.
C. Implement the changes.
D. Create an emergency change request.

A

A. Gain approval for the changes.

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15
Q

A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet access is limited and unstable.
Which of the following factors will MOST likely influence the communication methods used in the project?

A. Personal preferences
B. Technological factors
C. Language barriers
D. Cultural differences

A

B. Technological factors

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16
Q

A project manager noticed the development team supporting a project does not have sufficient skills to complete the development phase. The project manager has discussed this issue with the functional manager and agreed to continue with the development phase due to time restrictions.
Which of the following strategies is the project manager applying?

A. Accepting
B. Mitigating
C. Avoiding
D. Transferring

A

A. Accepting

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17
Q

A business has implemented a new online performance management tool that allows functional and project managers to rate employees online.
This action is known as which of the following?

A. Business process change
B. Organizational change
C. Internal reorganization
D. Business continuity planning

A

A. Business process change

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18
Q

A project manager needs to track the actual and estimated start and finish dates of all WBS work packages.
Which of the following is a necessary step to record the actual durations?

A. Establish each WBS work package resource.
B. Establish and set the baseline.
C. Establish and set the quality gates.
D. Establish the tollgates.

A

B. Establish and set the baseline.

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19
Q

Which of the following describes how a project is related to a program?

A. A program is a combination of multiple projects.
B. A program contains an element of the project.
C. A program is a part of a project.
D. A program uses half of the projects budget.

A

A. A program is a combination of multiple projects.

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20
Q

Which of the following are examples of organizational change? (Choose two.)

A. Relocation
B. Scope
C. Business process
D. Schedule
E. Risk event
A

A. Relocation

C. Business process

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21
Q

A project manager needs to identify the resources assigned to a particular task.
In which of the following documents can this information be found?

A. Project schedule
B. Cost plan
C. Scope statement
D. Impact assessment

A

A. Project schedule

22
Q

A project manager provides status reports to a customer on a biweekly basis, but the customer is very busy and only has a few minutes to review the project.
Which of the following are critical for the project manager to provide?

A. Cost, schedule, organizational chart, and risks/issues
B. Risks/issues, cost, RACI chart, and action items
C. Schedule, cost, risks/issues, and milestones
D. Action items, organizational chart, schedule, and NDA

A

C. Schedule, cost, risks/issues, and milestones

23
Q

During the execution phase, the project manager discovered that the testing phase is dependent on completion of the vendors tasks. The project team has just informed the project manager their activities are almost complete, and they would like permission to begin testing. The vendor is not scheduled to deliver the products for two months.
Which of the following should have occurred to prevent this issue?

A. During the planning phase, the project manager should have recognized the relationship between the vendors and project teams tasks and adjusted the schedule for the project team to begin activities two months later.
B. The project manager should have crashed the schedule for the vendor to keep it at the same work pace as the rest of the project team.
C. During the project teams regular status meeting with the vendor, the project team should have informed the vendor that the team was ahead of schedule and to speed up their work.
D. During the project teams regular status meeting with the vendor, the vendor should have informed the project team that it required another two months, and to slow down.

A

B. The project manager should have crashed the schedule for the vendor to keep it at the same work pace as the rest of the project team.

24
Q

A project coordinator logs potential events that can affect project constraints, and then records the results of brainstorming of potential strategies.
Which of the following documents should the project coordinator use?

A. Risk register
B. Issue log
C. Communication plan
D. Status report

A

A. Risk register

25
Q

A new project sponsor has joined the project team, and the constraints on the project have been reprioritized. The project cost was previously the most important factor, but the new sponsor has indicated that meeting a new, shorter deadline is the priority.
Which of the following effects is this MOST likely to have on the project?

A. The deliverables and quality will remain the same, but the cost will increase.
B. The deliverables and quality will remain the same, but the cost will decrease.
C. The deliverables and cost will remain the same, but the quality will increase.
D. The cost and quality will remain the same, but the deliverables will increase.

A

A. The deliverables and quality will remain the same, but the cost will increase.

26
Q

A project has fallen behind schedule. Upon investigation, the project manager determines that team members have implemented requirements relayed via impromptu hallway meetings with the client.
Which of the following should the project manager do to resolve this issue?

A. Update the scope management plan.
B. Modify the project baselines.
C. Implement change control management.
D. Inform the stakeholders of the issue.

A

D. Inform the stakeholders of the issue.

27
Q

The key stakeholders have reported the project pace as being slow. The project sponsor would like to cancel the project if it cannot be completed before the end of the year. The project is scheduled to be completed three months after the requested date.
To alter the pace of the project, which of the following should the project manager do FIRST?

A. Give approval for the change requested by the project sponsor.
B. Deny the request from the project sponsor.
C. Document the change request from the project sponsor.
D. Ask the project sponsor to change the request.

A

C. Document the change request from the project sponsor.

28
Q

Which of the following is a schedule that illustrates the duration of an activity?

A. Process diagram
B. Ishikawa diagram
C. Gantt chart
D. Pareto chart

A

C. Gantt chart

29
Q

Team members have reported that meetings are poorly attended and unproductive.
Which of the following steps can the project manager take to make the meetings more productive?

A. Discontinue the meetings with the poorest attendance.
B. Decrease the length of the meetings.
C. Distribute an agenda before each meeting.
D. Document team member attendance and report it to management.

A

C. Distribute an agenda before each meeting.

30
Q

Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well.
The project manager should:

A. follow the change process flow and notify the legal department after the change is implemented.
B. extend a formal invitation to the legal department representative to join the CCB.
C. hold a separate meeting with the legal department representative and ask for approval.
D. notify the legal department representative in the event of an upcoming audit.

A

B. extend a formal invitation to the legal department representative to join the CCB

31
Q

A customer asks a project manager if a small change can be made during the delivery phase. The project manager does not agree to the change.
Which of the following is the MOST likely reason?

A. Established communication plan
B. Scope creep
C. Resource constraints
D. Iterative approach

A

B. Scope creep

32
Q

In which of the following organizational structures would a project manager have the MOST authority?

A. Projectized
B. Strong matrix
C. Balanced matrix
D. Functional

A

A. Projectized

33
Q

A project team is composed of numerous team members who are located throughout a country. All personnel have identified core business hours. A team engineer based in a machine shop has a question during business hours for the project manager, who is located at a different facility.
Which of the following is the MOST expedient communication method, assuming the question can be resolved quickly?

A. Email
B. Social media
C. Text messaging
D. Face-to-face

A

C. Text messaging

34
Q

A new stakeholder has joined the project team and requested modifications that will result in minor changes to the project budget and schedule.
The project manager is concerned that the requests will lead to:

A. quality control issues.
B. additional risks.
C. scope creep.
D. time constraints.

A

C. scope creep.

35
Q

A vendor has accepted a proposed project from a customer.
Which of the following is MOST likely to be the first document created by the project manager?

A. Project charter
B. Project management plan
C. Project statement of work
D. Project schedule

A

C. Project statement of work

36
Q

A project manager has noticed poor attendance as status meetings.
Which of the following strategies should the project manager use to improve attendance? (Choose two.)

A. Provide an agenda before the status meeting.
B. Adhere to an agenda and scheduled time.
C. Add non-project-related items to the agenda.
D. Add and discuss new agenda items throughout the meeting.
E. Discard the action items at the conclusion of the meeting.

A

A. Provide an agenda before the status meeting.

B. Adhere to an agenda and scheduled time.

37
Q

Which of the following events would MOST likely trigger communications to the largest audience for a given organization?

A. Business continuity response
B. Quality audit
C. Replacement of a subcontractor
D. Completion of a task

A

A. Business continuity response

38
Q

If a project sponsor wants to know the current status and progress of a project, which of the following is the BEST approach to find this information?

A. The project sponsor should obtain the current status from team members, put it into a presentation, and present it to the project manager for review.
B. The scheduler should obtain the current status from team members, apply it to the baseline of the schedule, and run a report.
C. The scheduler should obtain the current status from team members, update the project charter, project management plan, dashboard, and SOW, and then create a status report to provide to the project manager.
D. The scheduler should obtain the current status from team members, update the risk register, and provide the information to the project champion for review.

A

B. The scheduler should obtain the current status from team members, apply it to the baseline of the schedule, and run a report.

39
Q

Two team members completely disagree on how to complete a specific task. The project manager observes the conflict but takes no immediate action.
Which of the following techniques is the project manager using?

A. Compromising
B. Smoothing
C. Withdrawing
D. Accepting

A

C. Withdrawing

40
Q

An agreement document that is intended to prevent two or more organizations from sharing specific, confidential information with anyone but each other is called:

A. an RFP.
B. an NDA.
C. an SLA.
D. an MOU.

A

B. an NDA.

41
Q

Which of the following is the MOST likely target audience to be notified of the achievement of a key milestone in a project schedule?

A. Project manager and project scheduler
B. Project coordinator and project sponsor
C. Project champion and project scheduler
D. Project stakeholders and project team

A

D. Project stakeholders and project team

42
Q

An authorized change to a construction project was implemented. During the modification, the team identified a defect in which the change caused the building power output to be outside the KPPs.
Which of the following actions should the project manager take?

A. Submit a new change request.
B. Initiate the regression plan.
C. Add remediation to the schedule.
D. Accept the new power output.

A

B. Initiate the regression plan.

43
Q

A senior manager asks a project manager for an estimated budget on a new project.
Which of the following is the BEST step for the project manager to take?

A. Tell the senior manager the estimation is not available yet.
B. Use the budget from a similar project to generate estimates.
C. Ask a SME for an opinion and propose an estimate.
D. Gather the team to immediately generate estimates.

A

B. Use the budget from a similar project to generate estimates.

44
Q

A program manager informs a project manager that a new, high-priority project has been approved and will need the current projects resources before the scheduled project close date. The project team meets and determines that the project should be fast-tracked.
Which of the following documents should the project team reference to fast-track the project? (Choose two.)

A. Scope management plan
B. Configuration management plan
C. Network diagram
D. Project schedule
E. Project plan
A

C. Network diagram

D. Project schedule

45
Q

A company has dictated project scope changes but has stated that the original budget still applies. Which of the following will MOST likely be impacted by the changes?

A. Quality
B. Regulations
C. Schedule
D. project team

A

C. Schedule

46
Q

A project manager was directed to complete a project sooner than previously planned. Which of the following is the MOST cost-effective step to take to ensure the projects success?

A. Reduce the scope
B. Increase the budget
C. Decrease staff
D. Update the WBS

A

D. Update the WBS

47
Q

A project manager has contracted a third-party vendor to achieve milestones. Which of the following risk strategies is the project manager applying?

A. Transfer
B. Accept
C. Avoid
D. Mitigate

A

A. Transfer

48
Q

A company is hired to perform some of another organizations work. Which of the following types of organizational change is described?

A. Outsourcing
B. Business process change
C. Shared resources
D. Split

A

A. Outsourcing

49
Q

A project has been experiencing some difficulties due to third-party vendors. The project manager should request.

A. Additional resources
B. A gate review
C. A risk register update
D. A performance audit

A

C. A risk register update

50
Q

A projects key stakeholders have requested significant changes that will affect the scope. To adjust the project scope, which of the following need to be changed? (Choose two.)

A. Cost performance parameter
B. Project schedule
C. KPI
D. Corrective action plan
E. WBS
A

B. Project schedule

E. WBS