Planning Management

Question 1

What is a DELPHI study?

Answer 1

an analysis technique that utilizes surveys and anonymous experts

Question 2

What are the three key elements of a DELPHI study?

Answer 2

1) structure of information flow (surveys, respondents, and project manager) 2) feedback loop 3) participant anonymity and expertise

Question 3

A DELPHI study can best study what type of problem?

Answer 3

Simplistic, not multi-faceted

Question 4

What two project management techniques model a network/sequence of parallel and corresponding tasks?

Answer 4

PERT and CPM

Question 5

What is PERT?

Answer 5

Program Evaluation and Review Technique

Question 6

What is CPM?

Answer 6

Critical Path Method

Question 7

What is the difference between PERT and CPM?

Answer 7

PERT: Variable task times. CPM: fixed task times

Question 8

Why does the task increment escalate in 10s in PERT>

Answer 8

In order for new tasks to be inserted as project progresses

Question 9

What two management principles deal with a hierarchy of needs?

Answer 9

Maslow and ERG

Question 10

What does ERG stand for?

Answer 10

Existence, Relatedness, Growth

Question 11

What are the primary differences between Maslow and ERG?

Answer 11

Maslow: a large number of multiple steps, each achieved at the completion of the next, all people act the same. ERG: only three steps, steps may overlap or parallel, all people are different

Question 12

What is a Gantt chart?

Answer 12

Schematic that shows the steps/tasks of project on a parallel, horizontal model.

Question 13

What is WBS?

Answer 13

Work Breakdown Structure. It is a form of a Gantt chart, by which multiple tasks are broken down and identified

Question 14

What role does a WBS play in project planning?

Answer 14

Used prior to a CPM or PERT in order to identify the tasks.

Question 15

What is ZBB?

Answer 15

Zero Based Budgeting. It is a budget process which assumes that the baseline budget each fiscal cycle is zero.

Question 16

Why is ZBB good for government?

Answer 16

Because it helps ensure that projects are still needed and helps prevent spending from spiraling out of control

Question 17

What is a fiscal impact analysis?

Answer 17

Estimates the impact of a development or a land use change on the costs and revenues of governmental units serving the development.

Question 18

What does a fiscal impact analysis evaluate?

Answer 18

Revenues, expenditures, land values, and characteristics of the development or land use change. eg. type of land use, distance from central facilities.

Question 19

What is the benefit of a fiscal impact analysis

Answer 19

Estimates the difference between costs of providing services to a new development and the revenues - taxes and user fees, for example - that will be generated by the development.

Question 20

What is a cohort survival or longitudinal study?

Answer 20

A study that evaluates the same group with the same base trait (i.e. birth date) for a long period of time. May be compared to another group representing a larger population universe.

Question 21

What is a shift-share study?

Answer 21

Land use study that evaluates the shift in a given issue’s share (i.e. population/employment) from one area to another

Question 22

What is a cost-benefit anaylsis?

Answer 22

A management study that evaluates the benefits of a solution (including programmatic and personnel) costs to the value/benefit of the outcome.

Question 23

Why is a cost-benefit analysis useful?

Answer 23

Determine if a project/solution is worth implementing.