Planning Flashcards

1
Q

Planning

A

Planning is the process of setting objectives, and then determining the steps needed to reach them

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2
Q

Plan

A

A plan is a formal statement of intent that identifies goals and objectives and how they are to be achieved.

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3
Q

Goal and objective

A

A goal is an identified outcome that has been chosen and an objective is an aim that can be measured and achieved within a stated timeframe

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4
Q

Why to plan

A

Ø Intensifies effort
Ø Leads to persistence
Ø Provides direction
Ø Leads to the creation of task strategies

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5
Q

Advantages of planning

A
  • Systematic approach to achieving aims and goals (potential source of innovation & creativity, thus competitive advantage)
  • Control of activities— which activities needs to be undertaken
  • Helps mitigate risk by introducing a measure of control on future events
  • Helps the allocation of resources to those activities that deliver goals & objectives
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6
Q

SMART

A
  • Specific: identifying key aspects of performance that can be measured.
  • Measurable: identifying key aspects of performance that can be quantified.
  • Achievable (Attainable): specified outcome that is capable of being met.
  • Relevant (Rewarded/Realistic): Is the target aligned with objectives? (specified rewards for achieving set targets)
  • Timely (Time-bound): timeframe set for achieving stated outcomes.
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7
Q

Managers

A
  • Focus on things
  • Look inward
  • Execute plans
  • Improve the present
  • See the trees
  • Control subordinates
  • Direct & coordinate
  • Does things right
  • Manage change
  • Serve superordinate
  • Use authority
  • Avoid conflict
  • Act responsibly
  • Cope with complexity
  • Work with the status quo
  • Ask what
  • Plan short term
  • Organize people
  • Administrate and control
  • Focus on systems and
    structures
  • Follow the vision
  • Work in the present
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8
Q

Leaders

A
  • Focus on people
  • Look outward
  • Articulate a vision
  • Create the future
  • See the forest
  • Empower Colleagues
  • Trust & develop
  • Do the right things
  • Create change
  • Serve subordinates
  • Use influence
  • Use conflict
  • Act decisively
  • Cope with change
  • Challenge the status quo
  • Ask why
  • Plan long term
  • Align people
  • Motivate and inspire
  • Focus on people
  • Communicate and deliver the vision
  • Look into the future
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9
Q

Mission

A

The statement of an organization’s fundamental purpose

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10
Q

Strategic goals

A

A goal set by and for top management of the organization

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11
Q

Tactical goals

A

A goal set by and for middle managers of the organization.

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12
Q

Operational goals

A

A goal set by and for lower-level managers of the organization

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13
Q

Strategic plans

A
  • developed to achieve strategic goals
  • general plans outlining decisions of resource allocation, priorities, and action steps necessary to reach strategic goals.
  • set by a board of directors
  • for an extended time horizon
  • plans that address questions of scope, resource deployment, competitive advantage, and synergy
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14
Q

Tactical plans

A
  • are aimed at achieving tactical goals
  • are developed to implement specific parts of the strategic plan
  • involve upper and middle class management
  • have a somewhat shorter time horizon
  • have more specific and concrete focus
  • are more concerned with getting things done than deciding what to do
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15
Q

Operational plans

A
  • focus on carrying out tactical plans to achieve organizational goals
  • are developed by middle- and lower-level managers
  • have a short-term focus
  • are relatively narrow in scope
  • deal with a small set of activities

Two subtypes:
* Single-use plans
* Standing plans

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16
Q

Single-use Plans

A

Developed to carry out a course of action not likely to be repeated in the future (e.g., a programme or a project)

17
Q

Standing Plans

A

Developed for activities that recur regularly over a period of time (e.g., policy, standard operating procedure, rules and regulations)

18
Q

Long-term planning

A

§ Many years perhaps even decades
§ Time span for long-range planning varies from one organization to the other
§ The complex, volatile
environment makes long-range planning difficult

19
Q

Intermediate (Medium-term) planning

A

§ Less tentative and
subject to change
§ Usually 1-5 years
§ Especially important
for middle and first-line managers (generally parallel to tactical plans)
§ The central focus of
planning activities for
many organizations

20
Q

Short-term planning

A

§ A time frame of 1 year or less
§ Greatly affects the manager’s day-to-day activities
§ Action plans: operationalizes any other kind of plan
§ Reaction plans: allow companies to react to an unforeseen circumstance

21
Q

The Business Plan -Components

A
  • Executive summary: an overview of the whole concept or business
  • Business profile: a description of your business
  • Product/service/market analysis: chosen market and position in the market
  • Marketing plan: strategies to attract and keep clients
  • Legal and risk management plan: business protection planning
  • Operating plan: how the business works
  • Management and personnel plan: skills and experience
  • Finance plan: investment, expected turnover and profit, cash flow projections
  • The action plan: what you will do and when
22
Q

Contingency Planning

A
  • Dealing with situations that (in)directly affect the operations and objectives
  • „If it can go wrong, it will go wrong.”
  • Constituting a ’Plan B’ if ’Plan A’ fails
  • Depends on the nature of the business (e.g., emergency funds)
  • Most are implemented at the operational level (e.g., quickly changing production schedules)
  • Have to be built into the strategic plans of organizations
23
Q

Succession Planning

A

Stage 1 identify critical roles
Stage 2 conduct role analysis
Stage 3 design succession plan
Stage 4 monitor, evaluate, and revise

24
Q

The Limitations of Planning

A

Bias
Over-reliance
Costs