Leadership Flashcards

1
Q

What is leadership

A

Leadership is
process: the use of non-coercive influence
* to shape the group’s or organization’s goals,
* to motivate behavior
toward the achievement of those
goals
* to help define group or organizational culture

Property: the set of characteristics
attributed to individuals who are
perceived to be leaders

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2
Q

Management skills

A
  • Focus on things
  • Look inward
  • Execute plans
  • Improve the present
  • See the trees
  • Control subordinates
  • Direct & coordinate
  • Does things right
  • Manage change
  • Serve superordinates
  • Use authority
  • Avoid conflict
  • Act responsibly
  • Cope with complexity
  • Work with the status quo
  • Ask what
  • Plan short term
  • Organise people
  • Administrate and control
  • Focus on systems and
    structures
  • Follow the vision
  • Work in the present
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3
Q

Leadership skills

A
  • Focus on people
  • Look outward
  • Articulate a vision
  • Create the future
  • See the forest
  • Empower Colleagues
  • Trust & develop
  • Do the right things
  • Create change
  • Serve subordinates
  • Use influence
  • Use conflict
  • Act decisively
  • Cope with change
  • Challenge the status quo
  • Ask why
  • Plan long term
  • Align people
  • Motivate and inspire
  • Focus on people
  • Communicate and deliver the
    vision
  • Look into the future
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4
Q

Types of Power

A

Power: the ability to affect other people’s behavior
Types: expert, legitimate, referent, reward, coercive

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5
Q

Leadership Traits Approach

A

The trait approach suggests that some individuals have the disposition to be better leaders than others because of their natural personalities.

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6
Q

Leadership Behaviours Approach

A

Behavioral theories of leadership focus heavily on the actions of a leader—this theory suggests that the best predictor of leadership success is viewing how a leader acts. Action rather than qualities are the focal points of behavioral learning theory.

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7
Q

Autocratic leadership style

A

The leader himself assigns the tasks, the working groups, controls, evaluates, decides, rewards and punishes, without hearing the opinion of others.

The leader makes all the
decisions. Increases productivity short-term, but is detrimental to long-term engagement, motivation, creativity

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8
Q

Democratic leadership style

A

The leader—to varying degrees—will allow the will of the subordinates to prevail. This empowerment can happen along a very wide scale.

The leader involves the entire
team in decision-making. Leads to strong engagement, creativity and sustainable productivity even in the absence of the leader.

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9
Q

Laissez-faire style

A

The leader does not provide regulations, giving the subordinates free hand in shaping workflows. The leader provides the resources and interferes if necessary.

Hands-off leadership where the team members make all the decisions. Also known as “zero leadership”. This can work well in highly skilled and self-motivated teams but is most often detrimental for productivity

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10
Q

The Ohio State University model

A

The Ohio State Leadership Studies also called The Ohio State Model of Leader Behavior is a behavioral leadership theory that explains how leaders’ behavior affects the group’s performance and achievement of desired goals.

Two leadership behavior dimensions: Initiating structure behavior, Consideration behavior

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11
Q

Initiating structure behaviour

A

Initiating structure behavior: Involves defining the leader-subordinate role so that everyone knows what is expected, establishing formal lines of communication, and determining how tasks will be performed

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12
Q

Consideration behaviour

A

Consideration behaviour: Involves showing concern for
subordinates and attempting to establish a warm, friendly and supportive climate

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13
Q

Leadership/Managerial Grid

A

Focuses on five core styles and plots leadership styles on a 2D grid:
* framework to diagnose a
leader’s style
* track the leader’s movement towards the ideal style

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14
Q

5 styles of management

A

Impoverished management: The impoverished leader (1,1) has low concern for both production and people. The leader does the minimum required to remain employed in the position.

Country-club management: The country-club leader (1,9) has a high concern for people and a low concern for
production. The leader strives to maintain a friendly atmosphere without regard for production.

Middle of the road management: The middle-of-the-road leader (5,5) has balanced, medium concern for both production and people. The leader strives to maintain satisfactory performance and morale.

Task management: The authority-compliance leader (9,1) has a high concern for production and a low concern for people. The leader focuses on getting the job done while people are treated like machines.

Team management: The team leader (9,9) has a high concern for both production and people. This leader strives for maximum performance and employee satisfaction.

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15
Q

Path-goal theory
What are primary functions of leader?

A

Primary functions of a leader is to make valued/desired rewards available in the workplace clarify the kinds of behavior that will lead to goal accomplishment and valued rewards.

Theory suggests that:
* managers stimulate subordinates’ efforts by offering valid rewards and linking them to effort and performance
* if rewards are valued and fair, subordinates are less likely to quit

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16
Q

Four leader behaviors:

A
  • Directive: no subordinate participation in decision-making
  • Supportive: leader is friendly toward & interested in subordinates
  • Participative: leader takes suggestions from subordinates
  • Achievement-oriented: leader sets challenging goals for subordinates & demonstrates confidence in their ability to achieve them
17
Q

Two situational factors (contingencies)

A

Personal characteristics:
the subordinates’ perception of their own ability experience
locus of control (internal vs. external)

Environmental characteristics:
task structure
authority system (formality)
work group

18
Q

Directive leader

A

The directive leader provides high structure. Directive leadership is appropriate when the followers want authority leadership, have external locus of control, and the follower ability is low. Directive leadership is
also appropriate when the environmental task is complex or ambiguous, formal authority is strong,
and the work group provides job satisfaction.

19
Q

Supportive leader

A

The supportive leader provides high consideration.
Supportive leadership is appropriate when the followers do not want autocratic leadership, have internal locus of control, and follower ability is high.
Supportive leadership is also appropriate when the
environmental tasks are simple, formal authority is
weak, and the work group does not provide job
satisfaction

20
Q

Participative leader

A

The participative leader includes employee input into decision making. Participative leadership is appropriate when followers want to be involved, have internal locus of control, and follower ability is high; when the environmental task is complex, authority is either strong or weak, and job satisfaction from coworkers is either high or low

21
Q

Participative leader

A

The participative leader sets difficult but achievable goals, expects followers to perform at their highest level, and rewards them for doing so. In essence, the leader provides both high directive (structure) and high supportive (consideration) behavior.
Achievement-oriented leadership is appropriate when followers are open to autocratic leadership, have external locus of control, and follower ability is high; when the environmental task is simple, authority is strong, and job satisfaction from coworkers is either high or low.

22
Q

Contingency Theory

A

Based on a graph

In favorable situations (1, 2, 3):
⟶ task-oriented leadership is more effective
* In unfavorable situations (7, 8):
⟶ task-oriented leadership is more effective
* Under stressful circumstances (4, 5, 6):
⟶ relationship-oriented leadership is more effective

Flexibility of leader style:
* a leader cannot change his/her behaviour to fit a particular situation
* if there is a poor match, the situation has to be changed (i.e., by structuring the task, increasing the power)

23
Q

Substitutes for leadership

A

Situations in which leader behaviors are neutralized or replaced by characteristics of the subordinate, the task and the organization.

24
Q

Servant leadership

A

The leader ensures that the workers have everything they need to be productive and complete the task. Workers perceive the leader as an instrument to be used in order to reach their goals rather than one who issues commands.

25
Q

Transactional leadership

A

Transactional leadership styles are more concerned with maintaining the normal low of operations. Transactional leadership can be described as “keeping the ship afloat.” Transactional leaders use disciplinary power and an array of incentives to motivate employees to perform at their best. The term “transactional” refers to the fact that this type of leader essentially motivates subordinates by exchanging rewards for performance. A transactional leader generally does not look ahead in strategically guiding an organization to a position of market leadership; instead, these managers are often concerned with making sure everything flows smoothly today.

26
Q

Transformational leadership

A

Leadership that goes beyond ordinary expectations by transmitting a sense of mission, stimulation learning experience and inspiring new ways of thinking.
Transformational leaders are able to stimulate, shift and use the values, beliefs and
needs of their followers to accomplish tasks. They are strategic in their thinking
and outlook.