Planing Governance Risks

Question 1

When can I perform a Quick Deploy?

Answer 1

Within 10 days after a successful validation deployment.

Question 2

Who are the stakeholder groups in the application lifecycle management process?

Answer 2

Executive Leadership, Leadership Team, Managers & Super Users, Core End Users.

Question 3

What is meant by ‘maturity level’?

Answer 3

Governance maturity levels range from Non-Existent/Basic, Practicing, Emerging, to Leading. It reflects the sophistication of governance practices.

Question 4

What is governance in the context of Salesforce?

Answer 4

Governance refers to the structured processes and policies guiding the management, development, and deployment of applications. It includes a Center of Excellence (CoE), change management, org strategy, and technical governance.

Question 5

What are the components of a governance framework?

Answer 5

The main components of a governance framework include a Center of Excellence (CoE), change management, org strategy, and technical governance.

Question 6

What is the role of a Center of Excellence (CoE)?

Answer 6

A group of cross-functional experts responsible for setting best practices, governance, and standards across the organization.

Question 7

What is change management?

Answer 7

The process used to identify, prioritize, assign, execute, and communicate changes. It ensures all changes are reviewed, approved, and documented.

Question 8

What is org strategy?

Answer 8

Refers to the design and structure of the foundational orgs that contain Salesforce applications. It ensures that the organization’s Salesforce environment is optimized for its needs.

Question 9

What is technical governance?

Answer 9

Covers the guiding principles used to develop the technical aspects of Salesforce, including coding standards, design documentation, and data architecture.

Question 10

Why is governance important?

Answer 10

Ensures innovation, compliance, velocity, delivery, and reduced risk. It aligns projects with business objectives and ensures effective management.

Question 11

What are the stages of governance maturity?

Answer 11

Governance maturity levels range from Non-Existent/Basic, Practicing, Emerging, to Leading. Each level reflects the sophistication and integration of governance practices within the organization.

Question 12

What risks are mitigated by governance?

Answer 12

Governance helps mitigate risks related to excessive customization, data security, inconsistent development practices, and poor project management.

Question 13

What are the benefits of good governance?

Answer 13

Improved business value, managed risks, enhanced agility, innovation, compliance, and timely delivery.

Question 14

What are the pitfalls of poor governance?

Answer 14

Lack of alignment between business and IT, low solution adoption, increased costs, reduced value, increased program risk, and slow delivery.

Question 15

What are the subdomains of governance?

Answer 15

Includes vision & strategy principles, business backlog management, communication strategy, data architecture, and stakeholder management.

Question 16

What are the steps to develop a governance framework?

Answer 16

Steps involve defining a clear vision and strategy, engaging stakeholders, prioritizing business requirements, reviewing data architecture, and implementing foundational processes.

Question 17

What are the risks of excessive customization in Salesforce?

Answer 17

Excessive customization can lead to unused features, complex dependencies, and conflicts with Salesforce updates.

Question 18

What strategies can mitigate customization risks?

Answer 18

Implement governance frameworks with clear customization guidelines, adopt user-centered design, regularly review and refactor custom code, and remove outdated or redundant customizations.

Question 19

What are the data security and privacy risks in Salesforce?

Answer 19

Potential breaches, unauthorized access, and non-compliance with data privacy laws can lead to lack of customer trust, legal consequences, and penalties.

Question 20

What strategies can mitigate data security and privacy risks?

Answer 20

Use strong authentication and authorization practices, implement event monitoring, use data encryption features like Salesforce Shield, and employ data masking techniques for sensitive data in sandboxes.

Question 21

What are the governance risks in Salesforce projects?

Answer 21

Inadequate documentation, inconsistent development practices, inadequate testing, and poor data quality can cause maintenance and usage difficulties.

Question 22

What strategies can mitigate governance risks?

Answer 22

Maintain comprehensive documentation, establish design standards, implement rigorous testing procedures and coding standards, and use a data governance framework to improve and maintain data quality.

Question 23

What are the project management risks in Salesforce projects?

Answer 23

Inadequate planning, poor requirement gathering, and scope creep can lead to budget overruns, missed deadlines, and missed objectives.

Question 24

What strategies can mitigate project management risks?

Answer 24

Develop a comprehensive project plan, use thorough requirement gathering processes with key stakeholders, and manage scope creep through a Change Control Board and systematic evaluation of change requests.

Question 25

What are the development risks in Salesforce projects?

Answer 25

Technical debt, resource limitations, and integration failures can affect development tasks and application functionality.

Question 26

What strategies can mitigate development risks?

Answer 26

Regularly review and refactor custom code, prioritize and assign development tasks based on impact and urgency, and thoroughly test integrations in a controlled environment.

Question 27

What are the testing risks in Salesforce projects?

Answer 27

Insufficient test coverage, manual testing errors, and lack of realistic test data can mask potential issues in production.

Question 28

What strategies can mitigate testing risks?

Answer 28

Implement comprehensive testing strategies, incorporate automated testing tools, use data masking techniques, and use separate sandbox environments or scratch orgs for development and testing.