Plan and deploy MS Teams

Question 1

list 2 roles with full access to all M365 services settings

Answer 1

• Global Administrator
• Teams Admin

Question 2

list 4 specialized admin roles with limited admin access

Answer 2

• Teams Device admin
• Teams Communication Admin
• Teams Communication Support Engineer
• Teams communication Support Specialist

Question 3

Describe the role of the Teams Admin

Answer 3

Manage the Teams service, and manage and create Microsoft 365 Groups

Question 4

Describe the role of the Teams Device Admin

Answer 4

Manage devices configured for use with the Teams service

Question 5

Describe the role of the Teams Comms Admin

Answer 5

Manage calling and meetings features within the Teams service

Question 6

Describe the role of the Teams Comms support engineer

Answer 6

Troubleshoot communications issues within Teams by using advanced tools

Question 7

Describe the role of the Teams Comms support specialist

Answer 7

Troubleshoot communications issues within Teams by using basic tools.

Question 8

list 3 ways to assign admin roles to users

Answer 8

• M365 Admin Center
• Entra admin center
• Powershell scripts via Graph API

Question 9

List 8 Teams management tools

Answer 9

• Teams Admin center
• Teams Powershell Module
• Teams Graph API
• Teams clients (team owners)
• Entra Admin Center
• M365 admin center
• MS Defender portal
• MS Purview compliance portal

Question 10

what is the recommended Teams rollout plan ?

Answer 10

• Get Started (familiarize stakeholders)
• integrate legacy chat & collaboration services in Teams
• deploy chat
• add meetings and conferencing
• add voice (PSTN)

Question 11

Can you use Teams without a Teams license ?

Answer 11

The only case allowed is when joining meetings anonymously. Otherwise a Teams license is required

Question 12

Which add-on licenses are available for Teams (9) ?

Answer 12

• Teams Premium
• Teams Phone with Calling Plan bundle
• Teams Phone Standard
• Teams Calling Plans
• Communication Credits
• Audio Conferencing
• Teams Rooms
• Teams Shared Devices
• Teams Phone Resource Accounts

Question 13

Teams clients are available for which platforms (7) ?

Answer 13

• Windows client
• Mac client
• ChromeOS client
• Web client
• Android Mobile
• iOS Mobile
• Teams for Virtual Desktop Infra (VDI)

Question 14

Can you push-distribute the Teams windows / Mac Client ?

Answer 14

Yes,
Windows : Via MECM
Mac, via Jamf Pro

Question 15

Does it take local Admin rights to install the Teams client ?

Answer 15

Windows : No
Mac : Yes

Question 16

What are the folders installed with the Teams client in Windows ?

Answer 16

%LocalAppData%\Microsoft\Teams
%LocalAppData%\Microsoft\TeamsMeetingAddin
%AppData%\Microsoft\Teams
%LocalAppData%\SquirrelTemp