Pillar One: Building Trust And Legitimacy

Question 1

Decades of research and practice support the premise that people are more likely to obey the law when they believe that those who are enforcing it have authority that is perceived as _________ by those subject to the authority.

Answer 1

Legitimate

Question 2

law enforcement cannot build community trust if it is seen as an __________ force coming in from outside to impose control on the community.

Answer 2

Occupying

Question 3

Law enforcement culture should embrace a __________ —rather than a warrior—mindset to build trust and legitimacy both within agencies and with the public.

Answer 3

Guardian

Question 4

law enforcement agencies should adopt procedural justice as the guiding principle for internal and external _________ and practices to guide their __________ with rank and file officers and with the citizens they serve.

Answer 4

Policies

Interactions

Question 5

Law enforcement agencies should also establish a __________ of transparency and accountability to build public trust and legitimacy.

Answer 5

Culture

Question 6

Law enforcement agencies should also proactively promote public trust by initiating positive ___________ activities to engage communities that typically have high rates of investigative and enforcement involvement with government agencies.

Answer 6

Nonenforcement

Question 7

Law enforcement agencies should also ________ and ________ the level of trust communities have in police just as they measure changes in crime. This can be accomplished through consistent annual community surveys

Answer 7

Track

analyze

Question 8

law enforcement agencies should strive to create a workforce that encompasses a broad range of _______ including race, gender, language, life experience, and cultural background to improve understanding and effectiveness in dealing with all communities

Answer 8

Diversity

Question 9

__________ just behavior is based on four central principles:

1. Treating people with dignity and respect
2. Giving individuals “voice” during encounters 3. Being neutral and transparent in decision making
3. Conveying trustworthy motives

Answer 9

Procedurally

Question 10

__________ procedural justice refers to practices within an agency and the relationships officers have with their colleagues and leaders.

Answer 10

Internal

Question 11

_________ procedural justice focuses on the ways officers and other legal authorities interact with the public and how the characteristics of those interactions shape the public’s trust of the police.

Answer 11

External

Question 12

Research on internal procedural justice tells us that officers who feel _________ by their supervisors and peers are more likely to accept departmental policies, understand decisions, and comply with them voluntarily.

Answer 12

Respected

Question 13

It is important to understand that a key component of external procedural justice—the practice of _________ and _________ policing—is built on understanding and acknowledging human biases,11 both explicit and implicit.

Answer 13

Fair

Impartial

Question 14

Law enforcement culture should embrace a guardian mindset to build public trust and legitimacy. Toward that end, police and sheriffs’ departments should adopt procedural justice as the guiding principle for internal and external ___________ and practices to guide their interactions with the citizens they serve.

Answer 14

Policies