PI1 Leadership

Question 1

Define leadership

Answer 1

-Ability to establish vision and direction
-Influence and align others towards a common purpose
-Empower and inspire people to achieve success

Question 2

What are the 3 models of leadership?

Answer 2

-Maslow’s hierarchy of needs
-Herzberg’s two-factor theory
-McGregor’s theory X & Y

Question 3

What are the 3 things Maslow’s hierarchy of needs states?

Answer 3

-A leader can support team performance by identifying which level of need the team member seeks to address
-Each need must be satisfied - once satisfied then ceases to continue motivation
-Motivation derives from individuals wanting to move to the level above

Question 4

What 3 things does Herzberg’s two-factor theory state?

Answer 4

-‘Hygiene factors’ - leaders should address to remove potential job dissatisfaction and focus on motivators
-Hygiene factors = working conditions (e.g. pay)
-Motivators - should increase job satisfaction by providing opportunities for tangible results and recognise individuals when they reach goals

Question 5

What does McGregor’s theory X & Y state?

Answer 5

-Effective leadership style comes from adapting to individuals in the team
-Leader determines whether they’re X workers (dislike work and unmotivated) or Y workers (self-motivated, enjoy work etc.)

Question 6

Give the 3 types of leadership style

Answer 6

-Autocratic - one has full authority
-Participative/democratic - team members involved in decision making
-Delegative/Laissez-faire - self rule/employees empowered to make decisions

Question 7

Give 3 scenarios an autocratic leadership style would be beneficial

Answer 7

-Issue is threatening objectives being achieved
-Issues are critical
-Team members new and lacking motivation

Question 8

When would a participative/democratic leadership style be suitable?

Answer 8

Time to focus on team development

Question 9

When would a delegative/laissez-faire leadership style be suitable?

Answer 9

Team is established and working well, and has the knowledge to work independently

Question 10

What are the 3 aspects to consider when coaching and mentoring?

Answer 10

-Understanding individual strengths and weaknesses (more direction for new team members)
-Understanding the situation (critical situation - more direction appropriate)
-Dealing with uncertainty (leader to create supportive environment to show trust)

Question 11

What is critical to successful leadership?

Answer 11

Emotional intelligence - the ability to understand and manage one’s emotions and those around you

Question 12

What are the 5 elements of emotional intelligence?

Answer 12

-Self awareness (understand strengths and weaknesses)
-Self regulation (staying in control and understanding own values)
-Motivation
-Empathy
-Social skills (good communicators and managing change)