PHC (2)

Question 1

It means setting priorities and determining performance target

Answer 1

Planning

Question 2

____ are usually required to set direction and determine what needs to be accomplished

Answer 2

Managers

Question 3

This refers to the management function on designing the organization or the specific division, unit, or service for which the manager is responsible.

designating reporting relationships and intentional patterns of interaction.

Determining positions, teamwork assignments, and distribution of authority and responsibility.

Answer 3

Organizing

Question 4

This function refers to acquiring and retaining human resources.

Answer 4

Staffing

Question 5

Staffing refers to developing and maintaining the ___ through strategies and tactics

Answer 5

Workforce

Question 6

This function refers to monitoring staff activities and performance and taking the appropriate actions for corrective action to increase performance.

Answer 6

Controlling

Question 7

Its focus is to initiate action in the organization through effective leadership and motivation of, and communication with, subordinates.

Answer 7

Directing

Question 8

is a manager’s formal and legitimate right to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes.

Answer 8

Authority

Question 9

means an employee’s duty to perform assigned task or activities.

Answer 9

Responsibility

Question 10

means that those with authority and responsibility must report and justify task outcomes to those above them in the chain of command.

Answer 10

Accountability

Question 11

managers have the formal power to direct and control immediate subordinates. The superior issues orders and is responsible for the result; the subordinate obeys and is responsible only for executing the order according to instructions.

Answer 11

Line authority

Question 12

is where managers have formal power over a specific subset of activities.

Answer 12

Functional authority

Question 13

is granted to staff specialists in their areas of expertise. It is not a real authority in the sense that a staff manager does not order or instruct but simply advises, recommends, and counsels in the staff specialists’ area of expertise.

Answer 13

Staff authority

Question 14

is the location of decision-making authority near top organizational levels.

Answer 14

Centralization

Question 15

____ is the location of decision-making authority near lower organizational levels.

Answer 15

Decentralization

Question 16

the written documentation used to direct and control employees

Answer 16

Formalization