PH Errors Flashcards

1
Q

Sloth

A

E.g. not bothering to check results/info for accuracy, inadequate documenting

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2
Q

Fixation and loss of perspective

A

E.g. Early unshakeable focus on a diagnosis. Inability to see bigger picture

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3
Q

Communication breakdown

A

Unclear instructions or plans, not listening to others or considering others opinions

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4
Q

Poor team working

A

Team members working independently. Poor direction. Some individuals out of depth, others underutilised.

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5
Q

Playing the odds

A

Choosing the common and dismissing the rare events

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6
Q

Bravado / timidity

A

Working beyond your competence or without adequate supervision
A show of confidence to hide underlying deficiencies

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7
Q

Ignorance

A

Lack of knowledge
Unconscious incompetence
Not knowing what you don’t know

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8
Q

Mis-triage

A

Over/underestimating the seriousness of a situation

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9
Q

Lack of skill

A

Lack of appropriate skills, teaching or practices

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10
Q

System error

A

Environmental, technological, equipment or organisational features
Inadequate built in safeguards

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11
Q

conscientiousness

A

Attention to detail
Completeness
not assuming all information presented is correct
Full documentation

Opposite of sloth

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12
Q

Open mindfulness/situational awareness

A

Recognition of clinical patterns but considering facts that don’t fit
Re-evaluation if a deviation from expected

Opposite of fixation/loss of perspective

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13
Q

Effective communication

A

bring approachable and open
Listening
Clear explanation and appropriate terminology and reinforcement

Opposite of communication breakdown

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14
Q

Good team working

A

Clear team structures and roles with sharing of views, concerns, management plans
Clear logical leadership

Opposite of poor team working

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15
Q

Probability assessment

A

Evaluation based on scenario and features as well as the likelihood

Opposite of playing the odds

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16
Q

Humility

A

Accurate self-evaluation
Open communication of mistakes

Opposite of bravado

17
Q

Self-awareness

A

Aware of own abilities and limitations
Consideration of factors which may affect judgement (e.g. stress/fatigue

Opposite of ignorance

18
Q

Prioritisation

A

Appreciation of relative importance or urgency of problems

Opposite of mis-triage

19
Q

Effective technical skills

A

Being properly trained in your role

Opposite of lack of skill

20
Q

System design

A

A system designed to be easy to use, complete and with design features that identify potential risk

Opposite of system error