PFEEC Flashcards
PFEEC stands for
Policing Fairness, Ethics, Equality, and Conflict Resolution
Fairness
Definition: Treating people justly without favoritism or discrimination.
In Practice:
Applying laws consistently.
Making decisions based on objective criteria.
Providing equal access to services.
Belonging
Definition: Creating an environment where all individuals feel accepted, respected, and valued.
In Practice:
Promoting diversity within the workforce.
Encouraging community involvement.
Supporting initiatives that enhance social inclusion
Conflict Resolution Importance in Policing
Reduces Violence: Effective conflict resolution can de-escalate potentially volatile situations.
Enhances Community Relations: Demonstrates a commitment to peaceful problem-solving.
Improves Officer Safety: Reduces the likelihood of harm to officers and the public.
7 conflict resolution strategies
Active Listening
Fully concentrating on the speaker.
Acknowledging feelings and perspectives.
Effective Communication
Using clear, calm, and respectful language.
Avoiding jargon or technical terms that may confuse.
Empathy
Demonstrating understanding of another’s feelings.
Building rapport and trust.
Mediation
Acting as a neutral party to facilitate dialogue.
Helping parties find mutually acceptable solutions.
Problem-Solving
Identifying underlying issues.
Collaborating to develop practical resolutions.
Negotiation
Engaging in discussions to reach agreements.
Being willing to compromise when appropriate.
De-escalation Techniques
Recognizing signs of agitation or aggression.
Using body language and tone to calm situations.