Personality & Diversity Flashcards

1
Q

What is personality and how is it determined?

A

= combination of physical, behavioral, and mental characteristics that are relatively stable and highly visible in weak situations

  • determined by genetics and environmental factors
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2
Q

Explain strong vs. weak situations and name an example each

A
  • a strong situation exerts pressure to behave in a certain way, which leads to similar behavior across people -> personality differences have almost no relation to behavior
    e. g.: stopping in front of a red light, job interviews, classrooms etc.
  • weak situations contain little pressure as to an appropriate behavior; there are fewer norms, so people can behave freely and naturally
    e.g.: an orange traffic light -> if you are a rather cautious person, you stop, whereas if you are rather daring, you would speed up and cross the intersection
    other example: gatherings with friends etc.
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3
Q

What do personality traits underly, influence and predict?

A
  • underly attitudes, perceptions, and behaviors
  • influences how we deal with demands, resources etc. at work -> therefore: higher fit between person and job/ organization means higher satisfaction and performance
  • traits predict many OB/HR-related outcomes, such as performance, career success and promotion
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4
Q

Name and explain the big 5

A
  • Openness to beliefs and range of interests
  • Conscientiousness (=Gewissenhaftigkeit): desire for order and precision
  • Extraversion: comfort with friend- and relationships
  • Agreeableness: ability to get along w/ others
  • Emotional stability
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5
Q

Name the two strongest predictors (out of the big 5) for leadership

A

conscientiousness and extraversion (= most stable predictor of leadership)

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6
Q

Which two of the big 5 are prone to the dark triad? Also: explain the dark triad and its common characteristics

A
  • openness and extraversion
  • the dark triad comprises the personality traits of narcissism, machiavellianism and psychopathy
  • > common characteristics include aggressiveness, low emotional empathy, and self-promotion
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7
Q

Explain the proactive personality and its connection to the big 5

A
  • people with a proactive personality are people who:
    • recognize opportunities
    • take initiative and action, and
  • -persevere until a meaningful change takes place
  • related to conscientiousness and extraversion
  • related to internal locus of control
  • unconstrained by situational forces
  • highly valued in today’s work and career
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8
Q

How do the big 5 change over time, respectively?

A
  • Openness and Emotional stability mainly increase during student/ teenage years; while Openness remains relatively stable afterwards, Emotional stability increases again between 50-60 yrs.
  • Conscientiousness (=Gewissenhaftigkeit): clear increase between 20-70 yrs.
  • Extraversion: social vitality decreases between 22-30 yrs. and 60-70 yrs. but social dominance increases
  • Agreeableness: non-significant increases until 40-50 yrs., but significant increases between 50-60 yrs.
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9
Q

Self-knowledge on which elements can improve your performance in work/ career/ life?

A
  • self-efficiacy
  • self-esteem
  • locus of control: who is responsible - me or external forces?
  • emotional stability
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10
Q

What is diversity and in which two levels is it divided?

A
  • surface level diversity:
    • differences in easily perceived characteristics such as age, gender, ethnicity etc.
  • > does not necessarily represent the way people think or feel !
  • deep level diversity:
    • differences in harder to see characteristics such as values, beliefs, and work preferences etc.
  • > becomes progressively more important as people get to know each other
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11
Q

Explain the difference between managing diversity vs. affirmative action

A
  • managing diversity: enacting organizational changes (e.g.: education, enforcement, and exposure) that enable all people to perform to the maximum of their potential
  • affirmative action: intervention aimed at giving management a chance to correct past imbalance, injustice, or discrimination
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12
Q

Name benefits of diversity management from a business, moral and legal perspective

A
- business: 
improved employee attitudes and recruiting 
increased…
-- sales and profits
-- creativity and innovation
-- group problem-solving skills
  • moral:
    • social equality -> equal opportunity for everyone
    • democracy principle -> equal representation
    • reduction of conflict in society
  • legal:
    • enforced laws, legislation, and procurements
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13
Q

Name challenges of diversity management

A
  • stereotypes (to serve efficiency and self-affirmation)
  • social expectations (e.g.: gender roles)
  • ethnocentrism (= cultural or ethnic bias: -> evaluation of other cultures according to preconceptions originating in the standards and customs of one’s own culture)
  • lack of formality/ objectivity in employment practices
  • exclusive or even hostile climate
  • ignorance -> resistance to change
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14
Q

Explain stereotypes and the two functions they serve

A

= individual’s set of beliefs about the characteristics or attributes of a certain group of people
= cognitive structures that provide knowledge, beliefs and expectations about individuals based on their social group membership

serve two functions
- efficiency (as accurate as
possible with least amount
of effort)
- self-affirmation (regulate
and boost self-esteem)
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15
Q

Explain gender-related stereotypes and name two consequences

A
  • beliefs that different traits and abilities make men and women particularly well suited for different roles
  • > socialization prepares women and men for these different roles and lets women and men prefer positions/tasks that conform their gender role

consequences:

    • intimidation
    • differences in promotion (men are promoted based on potential, while women are promoted based on performance) and wage negotiations
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16
Q

Explain age-related stereotypes

A

assumption that older workers are less productive, which has proven to be wrong (according to empirical evidence)
-> in fact, turnover, and absenteeism (Fehlzeiten) is higher for young workers

17
Q

Explain ethnicity-related stereotypes

A
  • might be disadvantaged in recruitment and selection due to their different name(s)
  • tend to earn less for similar work
  • tend to have…
    • more negative career experiences
    • lower upward mobility and career success and
    • greater turnover rates
18
Q

Explain the access-and-legitimacy perspective/ paradigm

A

= the idea that diversity should be implemented in order to gain market share in diverse markets is sometimes called the Access and Legitimacy Paradigm
-> hiring diverse workers can give you access to markets that otherwise might be tough to conquer