Personal Qualities Of A Healthcare Worker Flashcards

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0
Q

How should uniforms appear?

A
Neat
Clean 
Well fitting 
Free of wrinkles
Free of cigarette smoke 
Free of perfumes
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1
Q

Personal hygiene

A
Showering 
Deodorant 
Oral hygiene 
No perfumes 
No heavily scented hair products 
No heavily scented detergents/softners
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2
Q

What kind of shoes should be worn?

A

Clean, comfortable, closed toed shoes
Should be leather or pleather
Above ankle socks

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3
Q

How should nails be kept?

A

Trimmed, no nail polish or acrylics, frequent hand washing and lotion for dry skin

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4
Q

How should hair be worn?

A

Clean, neat, pulled back, and off the collar

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5
Q

What kind of jewelry can be worn?

A

No facial piercings, small studs in ears, wedding band only

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6
Q

How should makeup be worn?

A

Minimally, and naturally

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7
Q

Empathy

A

Compassion for other humans, you have been there yourself

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8
Q

Sympathy

A

Feeling pity for someone and/or their circumstances

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9
Q

Honesty/integrity

A

Being truthful, doing the right thing even when no one else is looking

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10
Q

Patience

A

Tolerant, self control, handle frustration, control your temper

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11
Q

Accept criticism

A

Learn from others criticism

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12
Q

Enthusiasm

A

Enjoy your work, positive attitude

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13
Q

Self motivation

A

Self initiative, self starter, see what needs to be done and DO IT

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14
Q

Tact

A

Say or do the appropriate thing in a difficult situation

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15
Q

Competence

A

Qualified, capable of a task, know your limits, know how/when to ask for help

16
Q

Responsibility

A

Being held accountable for your actions; being dependable

17
Q

Discretion

A

Being discreet, “keep your mouth shut!”, no gossiping, observe confidentiality rules

18
Q

Team player

A

Work well with others, respect other opinions, be willing to compromise, and have good communication

19
Q

What is communication?

A

Exchange of thoughts, ideas, and feelings

20
Q

What are the two types of communication?

A

Verbal and non verbal

21
Q

What is verbal communication?

A

Spoken and written

22
Q

What is non verbal communication?

A

Body language and facial expressions

23
Q

What are the three essential parts of communication?

A

Message, sender, and receiver

24
Q

What must the message be?

A

Clear and concise

25
Q

What must the receiver be able to do?

A

Hear and receive the message and be able to understand it