Personal Qualities Of A Healthcare Worker Flashcards
How should uniforms appear?
Neat Clean Well fitting Free of wrinkles Free of cigarette smoke Free of perfumes
Personal hygiene
Showering Deodorant Oral hygiene No perfumes No heavily scented hair products No heavily scented detergents/softners
What kind of shoes should be worn?
Clean, comfortable, closed toed shoes
Should be leather or pleather
Above ankle socks
How should nails be kept?
Trimmed, no nail polish or acrylics, frequent hand washing and lotion for dry skin
How should hair be worn?
Clean, neat, pulled back, and off the collar
What kind of jewelry can be worn?
No facial piercings, small studs in ears, wedding band only
How should makeup be worn?
Minimally, and naturally
Empathy
Compassion for other humans, you have been there yourself
Sympathy
Feeling pity for someone and/or their circumstances
Honesty/integrity
Being truthful, doing the right thing even when no one else is looking
Patience
Tolerant, self control, handle frustration, control your temper
Accept criticism
Learn from others criticism
Enthusiasm
Enjoy your work, positive attitude
Self motivation
Self initiative, self starter, see what needs to be done and DO IT
Tact
Say or do the appropriate thing in a difficult situation
Competence
Qualified, capable of a task, know your limits, know how/when to ask for help
Responsibility
Being held accountable for your actions; being dependable
Discretion
Being discreet, “keep your mouth shut!”, no gossiping, observe confidentiality rules
Team player
Work well with others, respect other opinions, be willing to compromise, and have good communication
What is communication?
Exchange of thoughts, ideas, and feelings
What are the two types of communication?
Verbal and non verbal
What is verbal communication?
Spoken and written
What is non verbal communication?
Body language and facial expressions
What are the three essential parts of communication?
Message, sender, and receiver
What must the message be?
Clear and concise
What must the receiver be able to do?
Hear and receive the message and be able to understand it
