Personal Management III Flashcards

1
Q

ANG : Basic Forms of Work Structuring

A

Basic Forms of Work Structuring

Job Rotation: Systematic rotation through different positions.

Job Enrichment: Increasing the depth of a job by adding responsibilities.

Job Enlargement: Increasing the breadth of a job by adding different tasks at the same level.

Semi-Autonomous Work Groups: Small groups working with a degree of autonomy.

Innovative Time Management Solutions: Flexible handling of working hours.

Innovative Location Solutions: Flexible approaches to work locations, including mobile work and home office options.

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2
Q

Job Characteristics Model (JCM) Dimensions

A

Skill Variety: How much a job requires different activities and skills.

Task Identity: The extent a job involves completing an entire piece of work from start to finish.

Task Significance: The impact of a job on the lives or work of other people.

Autonomy: The freedom in scheduling work and deciding on the methods to perform tasks.

Feedback: The clarity and directness of performance effectiveness information received from job activities.

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3
Q

Job Enrichment: Key Points

A

Purpose: Enhances job quality by adding more valuable, skilled tasks.

Expansion: Mainly vertical, sometimes horizontal, increasing job requirements to a higher level.

Difference: Unlike job rotation/enlargement (horizontal expansion), enriches decision-making and control scope.

Focus: Varies in activity time/content and impact on action scope.

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4
Q

Job Enrichment vs. Job Enlargement

A

Job Enrichment:
A vertical restructuring technique.
Increases job satisfaction by adding levels of responsibility.

Gives employees more authority, autonomy, and control.

Job Enlargement:
A horizontal restructuring method.
Expands job scope without necessarily increasing responsibility or authority.

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5
Q

Semi-Autonomous Groups: Key Points

A

Assignment: Groups handle extensive, complex tasks collectively.

Authority: Expanded activity and decision-making scope.

Autonomy Level: Depends on task scope and quality.

Differentiation: Based on decision content and self-responsibility areas.

Implications: New supervisor roles and team compensation.

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6
Q

Autonomous Teamwork: Définition

A

Autonomous Teamwork: Independent groups self-managing tasks, choosing and training members, setting work pace, supervising activities, and trading jobs among themselves.

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7
Q

Flexible Time Options

A

Flexitime: Varying start and finish times, with possible core hours.
Time Off in Lieu (TOIL): Compensating extra work hours with time off.
Annualised Hours: Set annual hours, worked flexibly across the year.
Compressed Working Weeks: Full-time hours in fewer days.
Term-time Working: Work aligned with school terms for parents.
Part-time Working: Reduced hours with pro-rata pay/benefits.
Jobshare: Two or more people sharing one full-time job.
Self-rostering: Teams manage their own shifts and cover.
Career Breaks: Taking a break for personal or professional development.
Seasonal Working: Hours adjusted to seasonal demand.
Total ‘Time Worked’ Account: Contracted hours over a long period, completed flexibly.
Phased Retirement: Gradually reducing hours until retirement.
Voluntary Reduced Time: Extra unpaid leave

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8
Q

Alternative Work Arrangements

A

Flextime/Flexitime: Flexible start and finish times for employees.

Job Sharing: Two or more individuals sharing the responsibilities of one full-time position.

Telecommuting or Telework: Working remotely using computers and telecommunications, including home-based work, site-to-site, and mobile working.

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9
Q

Flexible Workplace Options

A

Mobile Working: Work from anywhere, supported by technology.

Other Offices: Work from various company or co-working spaces.

Virtual Teams: Collaborate online without needing to travel.

Shared Spaces: Non-assigned, task-based office seating.

Home Working: Regular or occasional work from home, full or part-time.

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10
Q

Defining Motivation

A

Motivation arises from the interplay between an individual and their environment. It involves the processes that explain the intensity, direction, and persistence of a person’s effort towards achieving a goal, especially within an organizational context.

Key Elements of Motivation:

Intensity: The level of effort put forth by an individual.
Direction: The alignment of effort with organizational objectives.
Persistence: The duration of effort maintained by an individual.

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11
Q

Content vs. Process Theories of Motivation

A

Content Theories: Identify specific needs and motives driving behavior to address deficits (e.g., hunger, security).
Process Theories: Focus on the decision-making process behind choosing actions to meet goals, without specifying particular needs

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12
Q

Alderfer’s ERG Theory

A

Alderfer’s ERG Theory simplifies Maslow’s hierarchy into three core need categories:

Existence: Combines Maslow’s physiological and safety needs.
Relatedness: Encompasses social and status needs, akin to Maslow’s belongingness and esteem.
Growth: Reflects esteem and self-actualization needs.

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13
Q

Key Differences from Maslow’s Theory:

A

Non-Hierarchical: Alderfer doesn’t assume a strict hierarchy; multiple needs can influence behavior simultaneously.

Simultaneous Motivation: Individuals can be motivated by existence, relatedness, and growth needs at the same time.

Frustration-Regression: When higher-level needs are unmet, individuals may still be motivated by lower-level needs.

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14
Q

Intrinsic vs. Extrinsic Motivation

A

Intrinsic Motivation:
Behavior is rewarding in itself (e.g., curiosity, enjoyment, interest).

Actions are performed for their own sake.
Tends to have a long-term effect.

Extrinsic Motivation:
Behavior is driven by external rewards (e.g., recognition, positive evaluations) or the avoidance of punishments (e.g., criticism, negative evaluations).

Motivated by the consequences (positive or negative) of actions.

Generally has a short-term impact.

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15
Q
A

McClelland’s Three Needs Theory

Individuals possess three core needs:
Need for Achievement (nAch):
Motivated by the desire to excel and succeed based on personal standards.

Need for Power (nPow):
Driven by the urge to influence others’ behavior and outcomes.

Need for Affiliation (nAff):
Fueled by the longing for close and harmonious interpersonal relationships.

People exhibit different levels of each need, which shape their behaviors and motivations.

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16
Q

Employee Reactions to Perceived Inequality - Current Trends

A

Employee Responses:

Adjust effort (reduce input).
Modify output (same quantity, lower quality).
Adapt self-perception (change personal standards).
Adjust perception of others (devalue peers’ work).
Seek alternative comparisons.
Withdraw (resignation).

Current Trends:

Other organizational rewards (e.g., job titles, office size) become significant beyond pay.
Shift from focusing solely on fair distribution to also considering fair procedures.

New insight:
Fair distribution impacts satisfaction.
Fair procedures affect commitment, trust, and turnover intentions

17
Q

Current Insights: Motivation and Basic Needs

A

Possess:

Desire for scarce goods, including intangibles like social status.
Connect:

Building relationships with individuals and groups.
Understand:

Satisfying curiosity, coping with the world around us.
Defend:

Preserving the established, protecting against external threats, and promoting justice

18
Q

Definition of Engagement (Alfes et al., 2010)

A

Engagement is actively participating in work with a positive attitude, contributing intellectually, feeling positive about performance, and fostering connections with colleagues.

It involves three dimensions: intellectual, affective, and social engagement.

19
Q

The Eight Leadership Archetypes (Kets de Vries, 2013)

A

The Strategist: Visionary guiding the organization with strategic direction and adaptability to environmental changes.

The Change Catalyst: Expert in restructuring and organizational transformation during turbulent times.

The Transactor: Skilled negotiator identifying and exploiting new opportunities.

The Builder: Entrepreneur with a vision to create something new and determined to make it happen.

The Innovator: Creative problem-solver focused on generating innovative ideas.

The Processor: Leader focused on efficiency in establishing and managing organizational structures and systems.

The Coach: Committed to individual development and fostering a high-performance culture.

The Communicator: Influential leader capable of managing the stage and making a significant impact on the environment through effective communication

20
Q

Leadership Derailment:

A

Study of personality traits causing leadership failure.

Traits include arrogance, insensitivity, burnout, closed-mindedness, overload, unreliability, attention-seeking, dogmatism, lack of social intelligence, poor teamwork, excessive ambition, and inability to think strategically.

21
Q

Transformational Leadership and 4 I’s:

A

Idealized Influence (II): Leader serves as a role model and is admired for it.

Inspirational Motivation (IM): Ability to inspire and motivate followers.

Intellectual Stimulation (IS): Challenges followers to be innovative and creative.

Individualized Consideration (IC): Demonstrates genuine concern for the needs and feelings of followers.

22
Q

Goals of the Leadership Style Continuum (Tannenbaum/Schmidt):

A

Situational decision-making regarding leadership style.

Consideration of leader, follower, and situational characteristics.

Advancement compared to the Iowa studies by incorporating comprehensive decision participation and careful consideration of the leadership situation.

23
Q

Style Approach: Interplay of Task and Relationship Orientation

A

Style Approach:

Focuses on leader behavior.
Emphasizes task and relationship orientations.
Task orientation aims for goal achievement.
Relationship orientation promotes employee satisfaction.
Leaders combine these orientations to influence employees.
Ideal leadership style leads to success.

24
Q

Summary of Managerial Grid:

A

Developed by Robert Blake and Jane Mouton in 1964.

Consists of a grid with two axes: Concern for People and Concern for Results.

Concern for People: Considers team members’ needs, interests, and personal development.
Concern for Results: Emphasizes concrete objectives, efficiency, and productivity.

Identifies five or seven leadership styles, with Team Management considered ideal

25
Q

Managerial Grid: 5 characteristic styles by Blake/Mouton 1968, 1985, 1986

A

Impoverished Management (1,1 style): Weak leadership influence.

Authority-Compliance Management (9,1 style): Strong focus on tasks and structure.

Country Club Management (1,9 style): Emphasizes employee needs and relationships.

Middle of the Road Management (5,5 style): Balances task and relationship orientations.
Team Management (9,9 style): Based on trust and respect, with high motivation and performance.

26
Q

Patriarchal Style (PAT)/Opportunistic Style (OPP)

A

Patriarchal Style (PAT):

Prescriptive and directive leadership approach.
Leader dictates initiatives for themselves and others.
Leader shows appreciation for support and discourages criticism.

Opportunistic Style (OPP):

Exploitative and manipulative leadership approach.
Leader persuades others to support actions that benefit them personally.
Leader uses any means necessary to secure personal advantage, regardless of the impact on others.

27
Q

Situational Leadership
nach Hersey&Blanchard (1977/1982) IV

A

1,1: Indifferent (Evade & Elude)
9,1: Controlling (Direct & Dominate)
1,9: Accommodating (Yield & Comply)
5,5: Status Quo (Balance & Compromise)
PAT: Paternalistic (Prescribe & Guide)
OPP: Opportunistic (Exploit & Manipulate)
9,9: Sound (Contribute & Commit)

28
Q

Situational Leadership by Hersey & Blanchard (1977/1982) IV

A

S1: Directing (“telling”)
Leader defines roles and tasks for employees, providing clear instructions on what, how, when, and where to perform (one-way communication).

S2: Coaching (“selling”)
Leader engages in two-way communication, using rational arguments and socio-emotional support to persuade subordinates to accept tasks.

S3: Supporting (“participating”)
Leader and employees jointly decide on tasks, with only socio-emotional support required.

S4: Delegating
Leader delegates tasks and limits involvement to occasional monitoring

29
Q

Leadership Substitutes:

A

Leadership Substitutes: Factors in the environment that reduce a leader’s direct influence on followers.
Examples: Skills, task characteristics, organizational structure.
Substitutes can replace the need for direct leadership influence.
Emphasizes the importance of contextual factors in leadership effectiveness.

30
Q

Leadership - Definitions

A

Leadership: Process of influencing others to understand and agree on what needs to be done.

Facilitating individual and collective efforts to achieve shared objectives (Yukl, 2006).

Leadership involves influencing a group to achieve a common goal (Northouse, 2013).

Key components: process, influencing, group context, goal attainment, shared goals

31
Q

GLOBE: Global Leadership and Organisational Behavior Effectiveness Research Program.

A

Initiated in the mid to late 1990s.
Largest international project in cross-cultural management research.
Involves 150 research groups from over 60 cultures worldwide.
Led by Robert House (Wharton/USA), later by Mansour Javidan from 2007.
Numerous publications including two books (2004: Cultural Clusters, 2007: Country Studies) and various articles

32
Q
A

Charismatic Leadership Type:
Ability to inspire, motivate, and set high performance expectations based on strong, stable core values.

Team-Oriented Leadership Type:
Emphasis on effective group formation and implementation of shared purposes and goals among group members.

Participative Leadership Type:
Degree to which managers involve others in decision-making processes and their implementation.

33
Q

Different Leadership Type:

A

Humane Leadership Type:
Reflects supportive, thoughtful behavior, including empathy and generosity.
Autonomous Leadership Type:
Refers to independent and individualistic leadership behavior.
Self-Protective Leadership Type:
Emphasizes protection and security of the individual and the group through status emphasis and face-saving.