Person Centred Care

Question 1

What are the 4 principles of person-centred care?

Answer 1

Care is personalised.
Care is enabling.
Care is coordinated. Person is treated with dignity, compassion, and respect.

Question 2

Describe personalised care.

Answer 2

Involves seeing and getting to know the patient as a person rather than as a patient – it encourages a whole person approach. This involves putting a person’s needs and preferences, as they define them, first. Further, therapeutic plans and services should be tailored to the patient’s needs and wishes.

Question 3

Describe enabling care.

Answer 3

Enabling care involves shared decision-making. It’s about encouraging the person’s strengths in self-care and management of their condition. Doctors should support the patient to self-manage through information, knowledge & support.

Question 4

What is meant by the co-production of health?

Answer 4

There should be patient and public involvement in the design and delivery of services

Question 5

Describe coordinated care.

Answer 5

Coordinated care involves coordination across multiple episodes and over time, including across primary, hospital, and tertiary care services (vertical integration)

Question 6

List 4 things doctors can do to respect a patient’s dignity.

Answer 6

Promote confidentiality. Promote patient choice. Promote patient comfort, and freedom from pain / embarrassment

Question 7

List 2 positive outcomes of patient centred care for patients.

Answer 7

Reduced emergency attendances and increased treatment adherence

Question 8

List a positive outcome of person centred care for staff.

Answer 8

Better patient engagement improves staff morale and performance

Question 9

Which model can be used to implement person centred care when taking patient history?

Answer 9

Calgary-Cambridge model

Question 10

List the 5 tasks of the Calgary-Cambridge model.

Answer 10

Commencing the consultation, gathering information, physical examination, explanation and planning, and closing the consultation

Question 11

Describe what is meant by commencing the consultation.

Answer 11

Preparation, establishing initial rapport, identifying the reasons(s) for the consultation

Question 12

Describe what is meant by gathering information.

Answer 12

Biomedical perspective, patient perspective, background information / context

Question 13

Describe what is meant by explanation and planning.

Answer 13

Providing the correct amount / type of info, shared understanding, planning: shared-decision making

Question 14

Describe what is meant by closing the consultation.

Answer 14

Ensure appropriate point of closure and future planning

Question 15

What are the 2 functions of the Calgary-Cambridge model?

Answer 15

Building the relationship and providing structure