performance info in the public sector Flashcards

1
Q

public sector organizations

A

funded wholly or partly by the government (means tax payers)

includes hospitals, schools, unis, police, transport, etc

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2
Q

who want this info

A

govt and other stakeholders

organisations should aim to demonstrate that public monies allocated to them are being used effectively,

targets being met
appt decisions being made on long term planning

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3
Q

If a public sector organisation is not performing well

A

funding may be cut and its management may be replaced; in extreme situations the organisation may even be shut down.

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4
Q

measuring performance info

A

target KPIs will be established as a performance objective and the organisation’s performance against the target KPIs will be measured.

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5
Q

effective performance measures should be

A

measurable: clearly defined and unambigous.
relevant: addresses a valid concern

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6
Q

issues related to measurability

A

sometimes difficult if performance objective is subjective in nature. for eg. customer satisfaction
-also the data to generate accurate performance info

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7
Q

difference between audit of performance info and performance auditing

A

1- Audit of performance information is concerned with the audit of reported performance information against predetermined objectives.
we have to report on credibility, usefulness and accuracy of reported performance

2- Performance auditing is related to the evaluation of how the public sector body is utilising resources and often focuses on determining how the public sector body is achieving 3 Es. AKA VFM auditing

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8
Q

is performance info req by law?

A

in some jurisdictions, its required by law for auditors to report on Performance info in public sector

if not required by law, then auditor may be required to do a separate engagement

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9
Q

how will audit be like

A

-knowledge of the PMs
-evaluate systems and controls
-understand the rationale behind measures being reported
-consider relevance and suitabiliyu

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10
Q

audit procedures for performance info audit

A

-Tests of controls on the systems used to generate performance information
-Performing analytical review to evaluate trends and gauge the consistency of the information
-Discussion with management and other relevant individuals, for example those responsible for the reporting process
-Review of minutes of meetings where performance information has been discussed
-Confirmation of performance information to source documentation; this may be performed on a sample basis
-Recalculation of quantitative performance information measures

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11
Q

reporting on performance information

A

-no specific format or wording by international regulations
-there may be country specific requirements
-Generally, the auditor will provide a conclusion on whether the public sector entity has achieved its objectives as shown by the reported performance information and concludes on the information itself.
-may be a reasonable assurance conclusion
-type of conclusion given will be agreed with the organisation
-auditor’s conclusion may be reported in integrated report

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12
Q

*when auditing a public entity, auditor has to audit two heads

A

audit of FS: normal audit
audit of performance information: means to audit and verify the claims of management in relation to its performance against KPIs

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13
Q

*difference between performance audit and audit of performance info

A

performance audit: expert is hired to audit performance of company. they audit and report performance against agreed KPIs, no mgmnt claims

performance info audit:
management makes claims of performance
procedures to verify claims and perform procedures

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14
Q

*characteristics of a good KPI

A

-useful/ relevant
-measurable: objective, quantifiable
-existence: system in existence to measure it

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