Performance Flashcards
A SuiteApp that you can install in your NetSuite account that shows detailed information about SuiteCommerce InStore (SCIS) performance. You can filter the information to see performance data based on particular devices running SCIS, certain retail locations, or subsidiaries.
SuiteCommerce InStore Application Performance Management (SCIS APM)
Administrators can use this feature to identify customizations, such as user event scripts and workflows that affect SCIS performance.
SCIS APM
This additional criteria is only needed if you usually locate transactions by serial item. If searching by serial item is not common in your stores, you should avoid enabling it.
Search for Transaction by Serial Number
Customization > Lists, Records, & Fields > Record Types > SCIS Settings > List > Order > Search for Transaction by Serial Number = F
For Best Searching Performance, Require searching for Transactions Using
Exact Match
To require that Transaction Searches use Exact Match
Customization > Lists, Records, & Fields > Record Types > SCIS Settings > List > Order > Search Transaction Using Exact Match = T
File to edit to Remove any Filters not needed in Customer Searches
customConfiguration.js
Keep Transaction and Entry Forms Minimal
Customization > Lists, Records, & Fields > Record Types > SCIS Settings > List > Other configurations > Transaction Forms and Entry Forms use the SCIS Minimal forms
(Item Saved Search for Promotion Eligibility) Provides better performance as results are returned faster whenever the promotion is applied to a transaction. This is the default behavior.
Use cached saved search
(Item Saved Search for Promotion Eligibility) Uses the most current version of the saved search possible, but results are slower to return.
Run saved search each time the promotion is applied
To Manage Saved Search Performance on Promotions:
Lists > Marketing > Promotions > Saved Search Preferences
The auto-apply option requires enabling what feature
SuitePromotions
(With or Without) EMV Optimization
SCIS submits a Customer Payment and Invoice during the payment device priming process. A shopper can begin using the payment device after the Customer Payment portion saves. The Invoice saves next without affecting the shopper’s payment device activity.
With Optimize EMV
(With or Without) EMV Optimization
Before the PIN can begin priming, SCIS must submit a Cash Sale to NetSuite. The shopper cannot use the payment device until the Cash Sale is saved.
Without Optimize EMV
Default EMV method
Without Optimize EMV
The Optimize EMV method can be faster than the default EMV method because
Customer Payments do not calculate taxes or typically run user event scripts.
The secure protocol used by payment gateway providers to safeguard credit and debit card information
EMV
The flow of events that route though a PIN pad or other payment device.
EMV
(True or False) Optimize EMV box changes the payment process
True
To enable Optimize EMV
Customization > Lists, Records, & Fields > Record Types > SCIS Settings > List > Order > Optimize EMV= T
This feature creates additional sublists on cash sale transactions, and can slow your SCIS performance.
Disable Bill Costs to Customers Feature
Cancel or Close Out-of-Date Open/Tendering Transactions
Transactions > Management > Search transactions > POS Status, select “any of” and then Open and Tendering.
Change the Transaction record’s POS Status to Closed or Cancelled