people_management_flashcards_v2

Question 1

What is Strategic Human Resource Management (SHRM)?

Answer 1

It integrates HR practices with an organization’s strategy to improve competitiveness and effectiveness.

Question 2

What is the 70:20:10 model in Learning & Development?

Answer 2

A framework where 70% of learning occurs through experience, 20% through peer interaction, and 10% via formal training.

Question 3

What is the role of diversity and inclusion in the workplace?

Answer 3

Diversity ensures representation of different demographic groups, while inclusion fosters equal opportunities and a respectful environment.

Question 4

What are the key benefits of embracing diversity?

Answer 4

Higher innovation revenue, enhanced employee retention, and the ability to attract a broader talent pool.

Question 5

What are SMART objectives in performance management?

Answer 5

Goals that are Specific, Measurable, Achievable, Relevant, and Time-bound.

Question 6

What are the key traits of effective leadership?

Answer 6

Vision, empathy, adaptability, integrity, and strong communication skills.

Question 7

How does leadership style influence organizational culture?

Answer 7

Collaborative leaders foster openness and teamwork, while authoritarian leaders may create compliance-driven cultures.

Question 8

What is organizational culture?

Answer 8

The shared norms, values, and practices that define how an organization operates and interacts internally and externally.

Question 9

Why is employee engagement important?

Answer 9

It fosters connectedness, voice, and trust, leading to higher productivity, reduced turnover, and better organizational outcomes.

Question 10

What factors shape an organization’s culture?

Answer 10

Leadership style, communication practices, company vision and values, work environment, and historical context.

Question 11

What are the benefits of a strong organizational culture?

Answer 11

Improved productivity, innovation, morale, staff retention, and collaboration.

Question 12

What is the role of feedback in continuous performance management?

Answer 12

To provide real-time, constructive input that aligns individual objectives with organizational goals.

Question 13

What does employee voice mean in terms of engagement?

Answer 13

It reflects employees feeling heard, involved, and valued within the organization.

Question 14

How does work-life balance impact organizational culture?

Answer 14

It enhances job satisfaction, reduces burnout, and increases retention rates.

Question 15

What are the main elements of continuous performance management?

Answer 15

Real-time feedback, measurable objectives, 360° evaluations, and alignment with organizational strategy.

Question 16

How can organizations promote diversity and inclusion?

Answer 16

Through training on cultural sensitivity, diverse hiring practices, and policies that support inclusion.

Question 17

What is the Zinger model of employee engagement?

Answer 17

A framework focusing on aspects of involvement, dedication, and fostering relationships to enhance engagement.

Question 18

What does ‘culture eats strategy for breakfast’ imply?

Answer 18

It emphasizes that organizational culture is critical to success, often outweighing strategy in importance.

Question 19

What is the importance of learning and development (L&D) for employees?

Answer 19

It enhances retention, fosters innovation, and ensures the workforce remains competitive and skilled.

Question 20

How does recognition and rewards affect organizational culture?

Answer 20

It motivates employees, fosters loyalty, and creates a performance-driven atmosphere.

Question 21

What is the impact of communication on organizational culture?

Answer 21

Transparent communication builds trust and engagement, while poor communication can lead to misunderstandings.

Question 22

What are the benefits of investing in employee growth?

Answer 22

Increased innovation, better retention, and a competitive edge in attracting talent.

Question 23

What is the role of employee self-evaluation in performance management?

Answer 23

It encourages self-awareness, accountability, and alignment with organizational objectives.

Question 24

What metrics indicate a high level of employee engagement?

Answer 24

Lower absenteeism, reduced turnover, increased creativity, and higher organizational profitability.

Question 25

How do inclusive teams outperform their peers?

Answer 25

By fostering better collaboration, creativity, and problem-solving, leading to improved performance and innovation.