people_management_flashcards_v2
What is Strategic Human Resource Management (SHRM)?
It integrates HR practices with an organization’s strategy to improve competitiveness and effectiveness.
What is the 70:20:10 model in Learning & Development?
A framework where 70% of learning occurs through experience, 20% through peer interaction, and 10% via formal training.
What is the role of diversity and inclusion in the workplace?
Diversity ensures representation of different demographic groups, while inclusion fosters equal opportunities and a respectful environment.
What are the key benefits of embracing diversity?
Higher innovation revenue, enhanced employee retention, and the ability to attract a broader talent pool.
What are SMART objectives in performance management?
Goals that are Specific, Measurable, Achievable, Relevant, and Time-bound.
What are the key traits of effective leadership?
Vision, empathy, adaptability, integrity, and strong communication skills.
How does leadership style influence organizational culture?
Collaborative leaders foster openness and teamwork, while authoritarian leaders may create compliance-driven cultures.
What is organizational culture?
The shared norms, values, and practices that define how an organization operates and interacts internally and externally.
Why is employee engagement important?
It fosters connectedness, voice, and trust, leading to higher productivity, reduced turnover, and better organizational outcomes.
What factors shape an organization’s culture?
Leadership style, communication practices, company vision and values, work environment, and historical context.
What are the benefits of a strong organizational culture?
Improved productivity, innovation, morale, staff retention, and collaboration.
What is the role of feedback in continuous performance management?
To provide real-time, constructive input that aligns individual objectives with organizational goals.
What does employee voice mean in terms of engagement?
It reflects employees feeling heard, involved, and valued within the organization.
How does work-life balance impact organizational culture?
It enhances job satisfaction, reduces burnout, and increases retention rates.
What are the main elements of continuous performance management?
Real-time feedback, measurable objectives, 360° evaluations, and alignment with organizational strategy.
How can organizations promote diversity and inclusion?
Through training on cultural sensitivity, diverse hiring practices, and policies that support inclusion.
What is the Zinger model of employee engagement?
A framework focusing on aspects of involvement, dedication, and fostering relationships to enhance engagement.
What does ‘culture eats strategy for breakfast’ imply?
It emphasizes that organizational culture is critical to success, often outweighing strategy in importance.
What is the importance of learning and development (L&D) for employees?
It enhances retention, fosters innovation, and ensures the workforce remains competitive and skilled.
How does recognition and rewards affect organizational culture?
It motivates employees, fosters loyalty, and creates a performance-driven atmosphere.
What is the impact of communication on organizational culture?
Transparent communication builds trust and engagement, while poor communication can lead to misunderstandings.
What are the benefits of investing in employee growth?
Increased innovation, better retention, and a competitive edge in attracting talent.
What is the role of employee self-evaluation in performance management?
It encourages self-awareness, accountability, and alignment with organizational objectives.
What metrics indicate a high level of employee engagement?
Lower absenteeism, reduced turnover, increased creativity, and higher organizational profitability.
