People - Employee Engmt & Retention Flashcards

1
Q

Performance Management

A

Tools, activities, and processes that an org. uses to manage, maintain, and/or improve the job performance of employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Process of measuring and evaluating an employee’s adherence to performance standards and providing feedback to the employee

A

Performance appraisal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Performance standards

A

Behaviors and results as defined by an org. to communicate the expectations of management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Instruments that collect and assess information on employee engagement, satisfaction, and perceptions

A

Employee Surveys

How well did you know this?
1
Not at all
2
3
4
5
Perfectly