people 2 Flashcards

1
Q
  • advantages of tall organizations
A

the span of control managers is likely to be narrower than in flat structures, meaning that he or she does not have many people to look offer.

there will be plenty of opportunities for workers to gain promotions that will motivate them
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2
Q
  • advantages of flat organizational structures
A

the lines of communication and the responsibilities of workers are clear. communication from top to bottom might be quicker than in tall structures because there are not as many layers

it is likely that fewer mistakes in communication will occur because messages do not have to be passed through so many layers 

people at the bottom may be encouraged to share ideas with those at the top because they will know who they are and what they are like 

the wider spans of control of managers will mean that they must delegate work and share authority . this will make the workers feel trusted and may encourage them to work harder
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3
Q
  • advantages of part time work- for the worker
A

it suits people who need to look after their family, who need to pivk up children from school or look after elderly relatives

the success of UK businesses using part-time workers has helped to create more jobs

it suits semi-retired workers who do not want to work a full week 

it suits students who want to earn some money while studying
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4
Q
  • disadvantages of part time work- for the worket
A

part time work may mean a lower income for a worker who really wants full time work

workers may not be certain of earning income if they do not have fixed hours 

the hours may be inconvenient for the worker
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5
Q
  • what are the advantages of part time work- for the business
A

experienced workers such as retired people or those who do not wish to work full time still contribute to the business

the business may have more choice when recruiting as not everyone wants full time work 

the business can respond to demand- employing more staff in peak hours or fewer workers in off peak hours so saving money 

many UK businesses have been  succesful. perhaps because they have been able to keep costs low by employing workers only when they are needed
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6
Q
  • what are the disadvantages of part-time work for the business
A

recruitment and training costs may be higher if more people are needed than if full-time work were used

it may be time-consuming for managers to have to look after larger numbers of workers
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7
Q
  • what are the advantages of working from home- for the business
A

workers can work longer- they save travel time

workers may be more motivated because of the freedom about how much they work and when 

workers may work better if there are fewer distractions at home
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8
Q
  • what are the disadvantages of working from home-for the business
A

the workers may be unable to share ideas with fellow workers if they do not see them very often

the worker may produce less. some workers need the discipline of clocking on and off 

the worker may need to be trained  in how to use the technology needed to be able to work from home 

the worker may be less efficient if there are distractions at home 

the business may have to buy the technology for the worker to use at home
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9
Q
  • what are the advantages of working from home- for the worker
A

the worker may have freedom about how much they do and when they work

the worker may save money by not having to travel to work 

the worker may be less stressed if they do not have to travel to work
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10
Q
  • what are the disadvantages of working from home- for the worker
A

the worker may miss the social side of working with other people

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11
Q
  • what are the benefits of communication in marketing
A

external communication is needed for effective market research and advertising that informs or persuades the customer to buy the product

internet communication is needed to plan promotion campaigns
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12
Q
  • what are the benefits of communication in finance
A

external communication may be needed to explain a business plan to a bank manager to persuade them to provide a loan

internal communication about income and expenditure is needed so that accurate accounts are kept
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13
Q
  • what are the benefits of communication in human resource
A

both external and internal communication may be needed to encourage applications and to get information about applicants for a job

internal and external communication may be needed to resolve a problem between workers to avoid disruption or to motivate workers  to improve their performance 

internal and external communication may be needed so that a person is trained properly to do a good job
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14
Q
  • what are the benefits of communication in operations
A

internal communication is needed to discuss quality so that wastage of materials is avoided

internal communication is involved when the marketing department informs the production facility about the number of goods ordered 

external communication is needed to enquire about the delivery of raw materials
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15
Q
  • what are the benefits of communication in government and trade
A

external communication is needed so that businesses understand government regulations that control businesses

external communication is needed so that businesses can make applications for grants from the government
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16
Q

what will a business need to think about when planning their human resource needs

A

the number of workers it needs
the number of workers who will work full-time or part-time
the number who should be employed
the number of workers to hire as contractors as and when needed
when the workers will be needed
where the workers will work
the skills that the workers will need to have
the need to manage and supervise some of the workers
the age, gender, or ethnicity of the workers
how many staff members the business can afford to employ

17
Q

financial methods of motivation

A

pay
profit sharing
bonus
fringe benefits

18
Q

non financial methods of motivation

A

praise
award schemes
working environment

19
Q

advantages of professional development

A

it develops the long term potential of workers this can improve the efficiency of the business

it can help to meet future staffing needs, for example. producing future managers

workers may be motivated to work harder as they appreciate the investment that the firm is making in them

20
Q

disadvantages of professional development

A

these programmes can be expensive

the workers may have to be away from work as part of their development and this may mean that they are not producing output

it may be necessary to pay for staff to cover the worker who is away from work on a development programme

the worker may leave the firm once they have been developed meaning that the business does not get a regard for developing the worker

21
Q

equal pay discrimination

A

the act was introduced to make sure that women are paid the same as men when they do work in equal value

22
Q

racial discrimination

A

the act aims to prevent people of one race , colour, nationality or ethnic origin being treated differently from others.

23
Q

sex discrimination

A

the act was introduced to prevent men or women being treated differently