PE

Question 1

WHO ARE PRIMARY STAKE HOLDERS?

Answer 1

Primary stakeholders are immediate communities of interest; often they will be described as internal stakeholders, particularly if they are involved directly with the implementation of the project.

Question 2

WHO ARE SECONDARY STAKEHOLDERS?

Answer 2

Secondary stakeholders (usually external stakeholders) are the intermediaries in the process, and may include government agencies and other institutional bod

Question 3

What does developing a sound stakeholder environment mean?

Answer 3

Developing a sound stakeholder environment means understanding the needs of stakeholders, both perceived and in reality

Question 4

what will be a useful attribute to assure maximum satisfaction among the stakeholders?

Answer 4

Political skill will be a useful attribute to assure maximum satisfaction among the stakeholders

Question 5

Name three distinct tasks envisaged in a power-interest matrix

Answer 5

• identification and mapping of relevant stakeholders
• analysis of their interests in and relative power over the project or programme
• development of an outline action plan defining how each stakeholder group will be managed throughout the life cycle of the project and the likelihood of them supporting the project

Question 6

what happens in project communication plan?

Answer 6

A plan to assign specific responsibilities to those who will conduct communication, and describe the overall engagement strategy of how information about the project will be conveyed to those who need that information, who could be external stakeholders, such as the general public,

Question 7

what does effective engagement require?

Answer 7

Effective engagement requires the project team to focus on understanding stakeholder perspectives and to address these in order to achieve the intended outcomes

Question 8

what is the benefit of exploring stakeholder point of view?

Answer 8

Putting in effort to explore stakeholder points of view has the dual benefit of building understanding of the issues and building relationships

Question 9

what is important to increase the likelihood of project acceptance?

Answer 9

Identifying stakeholders from the outset and fulfilling their needs will be a big step in ensuring stakeholder satisfaction is sufficient to warrant the product being accepted into the operational environment

Question 10

name 4 ways of understanding stakeholder environment

Answer 10

• identifying the real nature of each stakeholder group’s business and their consequent interest in the project
• understanding stakeholders’ behaviours and motivations towards the project
• assessing how stakeholders may react to various approaches and methods of communication
• identifying the characteristics of the stakeholders’ environments and developing appropriate responses to facilitate a good relationship
• responding to the stakeholders’ motivations in relation to the project