Patient Safety & Pharmaceutical Care

Question 1

What should you do if patient presents with an adverse reaction (non-life threatening)?

Answer 1

Make note on PMR, contact prescriber and report on yellow card scheme.

Question 2

What is adverse reaction?

Answer 2

Serious bad reaction - even if expected

Question 3

What is the NRLS system?

Answer 3

National reporting and learning system. An anonymous way of reporting patient safety incidents.

Question 4

What should you do with near misses?

Answer 4

Make a near miss log for future learning

Question 5

What should you do with dispensing errors?

Answer 5

Let patient know, apologise and tell them how you’ll make things right.

Question 6

Insurance

Answer 6

Idk

Question 7

What should you do if child abuse is suspected?

Answer 7

Make record of what was witnessed.
Call 999 if necessary.
‘Refer to social services’

Question 8

What is the legal age of Sexual consent and what is the Fraser guidance?

Answer 8

Person under 13 can’t consent to sex.
Sex with people under 16 is illegal.

Fraser guidance - gives criteria where you can give advice / contraceptives to those under 16

Question 9

What is pharmaceutical care?

Answer 9

The use of pharmacists to get the best out of patient medicine whilst reducing risks

Question 10

At what point should a Med Rec be done?

Answer 10

Ideally within 24hrs of hospital admission.

Anytime patient changes care setting - to hospital, to different ward, on discharge.