Patient Care Management Flashcards
1
Q
Patient Care Management
A
the roles, tools, and processes that support the systematic movement of patients towards desired outcomes
2
Q
Outcomes of Well-Managed Care
A
- Satisfaction (patient, family, and provider)
- Financial (patient, provider, and health care system)
- Clinical
3
Q
Types of Clinical Outcomes
A
- Physiological
- Activity & functionality levels
- Comfort
- Absence of complications
- Patient/family skills and knowledge
4
Q
Levels of Care Management
A
- Shift/visit
- Unit/site
- Episode
- Continuum/population
5
Q
Basic Principles of Care Management
A
- Know usual trajectory of disease/condition
- Use outcomes and critical indicators
- Notice patterns and trends
- Establish roles, tools, and systems
- Self-management
6
Q
Clinical Judgment
A
- interpretations and inferences that influence clinical practice
- includes: noticing, interpreting, responding, and reflecting
7
Q
Why is prioritization important?
A
- Delays can lead to severe consequence for patient
- Allows for the development of a safe, effective plan, rather than a quick fix
8
Q
Two Types of Priorities
A
- Priority of Importance
2. Priority of Time (urgency)
9
Q
Stages of Prioritization
A
- Identify problems
- Assign priorities
- Decide objectives/outcomes for nursing assistance
- Select specific actions to achieve outcomes
10
Q
How to Prioritize
A
- Mutual agreement with patient
- Consider whole person
- Maslow/ABCs
11
Q
Factors that Influence Prioritization
A
- patient acuity
- availability of resources
- nurse-patient relationship
- experience/expertise of provider
- unit organization
- framework used
- philosophies of care
